Durante Home Exteriors
2512 Commerce Square WestIrondale, AL 35210(205) 956-4110

Why Durante? We want to help you, we want to spoil you, & we want to make your home look its best! That‘s what you should expect from Durante Home Exteriors. (more)


Customer Feedback Summary

Of 465 customers surveyed, 305 responded (66%)
Likely to Recommend
94%
Clean & Safe
95%
Quality: Workmanship/Materials/Crew
97%
Concern For Needs
97%

Map of Recent Work

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Comments


  • "Why Us?" comment from Castalian Springs, TN
    Jul 02, 2015

    The product stood out as superior.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Birmingham, AL
    Jun 24, 2015

    The salesperson who has been with us from the start has done a great job. He has helped us with our windows, the roof, replacing the soffits under it, and our latest job done was our siding.

    Did you find this helpful? Yes
  • "Why Us?" comment from Birmingham, AL
    Jun 24, 2015

    I choose to work with Durante Home Exteriors because of their salesman. He presented the company and the product very well. We are very pleased with the new windows. It was the first thing we got but since then they have done numerous other projects for us.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Birmingham, AL
    Jun 14, 2015

    Durante staff are very helpful and take the time to communicate with the customer. The end product fully met our expectations.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Birmingham, AL
    Jun 12, 2015

    I was most satisfied with the customer care. They kept in touch and let me know when things were going to happen. there were no surprises.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Birmingham, AL
    Jun 08, 2015

    The quality of the door, its installation and the workmanship of the team were exceptionally good and recommendable. Continued contact with the management team through personal meeting and discussion was very much appreciated late in the order change process. A very positive finish was the result.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Pinson, AL
    Jun 07, 2015

    Charles Hardin did an excellent job with the installation of my windows and sliding glass door. He made sure the job was completed correctly and took the time to answer any questions I had about the installation process.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Huntsville, AL
    Apr 13, 2015

    The installers did a good job and took time to explain things. They showed us how to use and clean the windows.

    Did you find this helpful? Yes
  • "Why Us?" comment from Huntsville, AL
    Apr 13, 2015

    I chose to work with Durante for quality. They have a good reputation. I was impressed with the demonstration of their windows.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Riverchase, AL
    Apr 13, 2015

    The installation crew chief. His name is Doug.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Riverchase, AL
    Apr 13, 2015

    The windows look great and we are very pleased with entire project.

    Did you find this helpful? Yes
  • "Why Us?" comment from Riverchase, AL
    Apr 13, 2015

    Quality of the product. We thought their window was a better product and worth the extra cost.

    Did you find this helpful? Yes
  • "Area For Improvement" comment from Birmingham, AL
    Apr 13, 2015

    The only issue was with finishing the project, they didn't exactly get done on time. We told them we would be out of town when they came to finish, so there was confusion with the payment and when we told them we would be able to pay.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Birmingham, AL
    Apr 13, 2015

    I was most satisfied with the quality of the work, the follow up, and the pro-activeness.

    Did you find this helpful? Yes
  • "Current Referrals" comment from Birmingham, AL
    Apr 13, 2015

    We have given fliers to people that we have talked to.

    Did you find this helpful? Yes
  • "Why Us?" comment from Birmingham, AL
    Apr 13, 2015

    We chose them because we had a recommendation from someone that Durante did quality work for a good price.

    Did you find this helpful? Yes
  • Comment from Hendersonville, TN
    Apr 13, 2015

    Chris Teague was great! He was friendly and professional. He was NOT pushy and he recommend the best product for our house.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Hendersonville, TN
    Apr 13, 2015

    We love our new windows! It has been wonderful to open the windows this spring and let the cool air filter in our house. The windows are very safe and easy to use.

    Did you find this helpful? Yes
  • "Likely To Recommend" comment from Hendersonville, TN
    Apr 13, 2015

    We have already recommended your company to several friends and co-workers. We have been very pleased!

    Did you find this helpful? Yes
  • "Why Us?" comment from Hendersonville, TN
    Apr 13, 2015

    Value of your product

    Did you find this helpful? Yes
More Comments

GuildQuality Partner Affiliations

  • James Hardie Preferred Remodeler

Affiliations

  • GuildQuality
GuildQuality Member
Guildmember
Since 2012
Feedback Milestone
5 Consecutive Great Reviews
2015 - See more

Types of Work

  • Deck (326)
  • Insulation (326)
  • Patio (326)
  • Siding (326)
  • Windows & doors (326)

Recent Activity

  • 7/27/15 Durante Home Exteriors received feedback from a customer in Hoover, AL.
  • 7/02/15 Durante Home Exteriors published an example of their work.
  • 7/02/15 Durante Home Exteriors received feedback from a customer in Castalian Springs, TN.
  • 6/25/15 Durante Home Exteriors published an example of their work.
  • 6/24/15 Durante Home Exteriors received feedback from a customer in Birmingham, AL.

More about Durante Home Exteriors

As a GuildQuality Guildmember, Durante Home Exteriors relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Durante Home Exteriors in Birmingham, AL; Hoover, AL; Trussville, AL; Alabaster, AL; Helena, AL; Huntsville, AL; Vestavia, AL; Gardendale, AL; Mc Calla, AL; Bessemer, AL; and 87 other cities in Alabama and Tennessee.

In this report, Durante Home Exteriors has published a summary of the customer feedback they've received since they joined GuildQuality in September 2012. In that time, 305 out of 465 customers (66%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2015.