Why Durante? We want to help you, we want to spoil you, & we want to make your home look its best! That‘s what you should expect from Durante Home Exteriors. (more)
I choose to work with Durante Home Exteriors because of their salesman. He presented the company and the product very well. We are very pleased with the new windows. It was the first thing we got but since then they have done numerous other projects for us.
Durante staff are very helpful and take the time to communicate with the customer. The end product fully met our expectations.
I was most satisfied with the customer care. They kept in touch and let me know when things were going to happen. there were no surprises.
The quality of the door, its installation and the workmanship of the team were exceptionally good and recommendable. Continued contact with the management team through personal meeting and discussion was very much appreciated late in the order change process. A very positive finish was the result.
Charles Hardin did an excellent job with the installation of my windows and sliding glass door. He made sure the job was completed correctly and took the time to answer any questions I had about the installation process.
The installers did a good job and took time to explain things. They showed us how to use and clean the windows.
I chose to work with Durante for quality. They have a good reputation. I was impressed with the demonstration of their windows.
The installation crew chief. His name is Doug.
The windows look great and we are very pleased with entire project.
Quality of the product. We thought their window was a better product and worth the extra cost.
The only issue was with finishing the project, they didn't exactly get done on time. We told them we would be out of town when they came to finish, so there was confusion with the payment and when we told them we would be able to pay.
I was most satisfied with the quality of the work, the follow up, and the pro-activeness.
We have given fliers to people that we have talked to.
We chose them because we had a recommendation from someone that Durante did quality work for a good price.
Chris Teague was great! He was friendly and professional. He was NOT pushy and he recommend the best product for our house.
We love our new windows! It has been wonderful to open the windows this spring and let the cool air filter in our house. The windows are very safe and easy to use.
We have already recommended your company to several friends and co-workers. We have been very pleased!
Value of your product
Jay the salesman.
Quality of the product and their customer service.
As a GuildQuality Guildmember, Durante Home Exteriors relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Durante Home Exteriors in Birmingham, AL; Hoover, AL; Trussville, AL; Alabaster, AL; Helena, AL; Huntsville, AL; Vestavia, AL; Gardendale, AL; Mc Calla, AL; Bessemer, AL; and 87 other cities in Alabama and Tennessee.
In this report, Durante Home Exteriors has published a summary of the customer feedback they've received since they joined GuildQuality in September 2012. In that time, 304 out of 464 customers (66%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2015.