Member Report:
12 Responses
Response Rate:
63.2%
Dates:
09/02/2009 - 09/02/2010

In this report, Classic Remodeling has published all ratings for the following selected questions that were provided by customers surveyed since September 2009. Since then, 12 out of 19 customers responded to a GuildQuality satisfaction survey, with the most recent response in August 2010.

Percentage of people who answered "Yes" to "Yes or No" questions

  • 100%
    Recommend Member

Percentage of people who answered "Satisfied" or "Extremely Satisfied"

  • 100%
    Construction Quality
  • 100%
    Job Site
  • 100%
    Schedule
  • 100%
    Trust

Customer comments selected by the member for inclusion in this report

  • The entire Classic team was absolutely fantastic. I would like to recognize Jason Wagoner for going above and beyond to make this a pleasant and friendly experience for my whole family, particularly my toddler. I was very comfortable having him as a guest in my home and was very pleased with his positive attitude and efficient work ethic. - Aug 11, 2010 in Johns Island, SC

    Everyone goes above and beyond what is required. I always enjoy working with Mickey, and really appreciated Charlene and Andy's designer help. - Oct 08, 2009 in Charleston, SC

    Bob and John has be wonderful throughout this entire process, patient and professional. Mickey the on site rep has been more than terrific in her customer service and professionalism. - Sep 25, 2009 in Charleston, SC

    Recognize Excellence

  • The people are so above average. They are neat, clean, and pleasant to have around. - Feb 25, 2010 in Yonges Island, SC

    The planning is excellent. I think about somethings, but these guys think of everything. - Oct 08, 2009 in Charleston, SC

    Their knowledge of the project has been very impressive and helpful. They know all the right people and really make the process hands off for me. - Sep 25, 2009 in Charleston, SC

    Area(s) Of Satisfaction

  • The reason we keep coming back is because we trust them and they're a great company! - Dec 14, 2009 in Hannahan, SC

    Additional Comment

  • I always recommend Classic to my friends. Sometimes they are the most expensive, but I know they will help you figure out a way to stay in your budget.We have found the low estimate is not always what you want.in the long run. - Oct 08, 2009 in Charleston, SC

    Budget