Case of Wallingford
wallingford.caseremodeling.com
40A North Plains Industrial Road
Wallingford, CT 06492
(203) 269-1576
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We are your neighborhood home repair and remodeling experts. With certified and experienced professionals at your service, we are committed to providing you with custom home improvement solutions. Whether you need an important home repair, cosmetic fix, or are ready to remodel your living space, we can help. As an independently owned and operated office, we feature an industry leading 2-year warranty and are the only local remodeling company to use the Case process to help you make the best choices for your home. Your home is part of our community too. We are here for you today and we will be here for you tomorrow.

Guildmaster Award Winner 2010 Guildmaster With Highest Distinction

GuildQuality Partner Affiliations Pella Certified Contractor

Affiliations GuildQuality
Better Business Bureau
Pella
Angie's List
The Quinnipiac Chamber of Commerce
Cheshire Chamber of Commerce

Likely to Recommend
94%
Easier Than Expected
90%
Budget
97%
Clean & Safe
94%
Communication
94%
Concern For Needs
100%
Construction Quality
90%
Employees & Subcontractors
100%
Expertise
97%
Overall Experience
94%
Problem Resolution
87%
Professional & Organized
94%
Punchlist
92%
Sales Knowledge
97%
Schedule
94%
Value
87%
Work Done Right
87%
Comment Recognize Excellence Farmington, CT Feb 24, 2010

Very helpful, professional and willing to seek solutions for various issues. Felt secure with Brandt and employees taking care of my projects. Will contact again as need arises.

Comment Recognize Excellence Branford, CT Jun 20, 2009

Frank did a great job of repairing the mold and water damage in my bathroom and worked as neatly as could be expected and did a good job cleaning up after the worked was buttoned up. Both Brant and Frank did a superior job of explaining the work before, during and after the job was done. There were zero surprises. All work done on time and on budget.

Comment Additional Comment Wallingford, CT Mar 31, 2009

They were wonderful. We had three or four people come in before Case, and they were just the best. We have also recommend Case to people we know.

Comment Recognize Excellence Simsbury, CT Mar 20, 2009

Brant was very good and on top of the situation. He kept us informed and addressed problems right away. He knew we were in a rush and worked with our schedule accordingly.

Comment Recognize Excellence Wallingford, CT Mar 18, 2009

Stephanie manages to keep everything straight and the scheduling done right the first time; and Frank can do anything - and he teaches.

Guildmember since 2009

As a GuildQuality Guildmember, Case of Wallingford relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Case of Wallingford in Wallingford, CT; Meriden, CT; Branford, CT; Glastonbury, CT; West Hartford, CT; Middletown, CT; Hamden, CT; Farmington, CT; West Simsbury, CT; Trumbull, CT; and 8 other cities in Connecticut.

In this report, Case of Wallingford has published a summary of the customer feedback they've received since they joined GuildQuality in February 2009. In that time, 31 out of 35 customers (89%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2010.

Recent Activity

Case of Wallingford received feedback from a customer in Wallingford, CT.

04/07/10

Case of Wallingford received feedback from a customer.

03/04/10

Case of Wallingford received feedback from a customer in Trumbull, CT.

03/02/10

Case of Wallingford received feedback from a customer in Farmington, CT.

02/24/10

Case of Wallingford received feedback from a customer.

02/20/10

About GuildQuality and our Guildmembers

Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.

Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.

All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).

Surveys, Comments and Reviews

All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.

In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.

A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.

Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.

Important Information about choosing a Builder, Remodeler, or Contractor

It is important to note that GuildQuality does not endorse the qualifications of any company. We make no predictions, warranties or guarantees, expressed or implied, about the quality of any work a company on this website may provide. GuildQuality does not accept any liability whatsoever for any harm that might result from any statements presented on this website.

Prospective customers should weigh a multitude of factors when choosing the right building company, and never depend on a single source when making their decision to purchase a home or hire a contractor.

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