Brenda took care of me and everything else. - Dec 05, 2009 in North Andover, MA

Joel Bedard, Lead Carpenter, outstanding.Brenda Bryan, terrific and practical design -- thank you! - Sep 23, 2009 in North Andover, MA

Aaron Clymer, of course, who really owned this job and so deserves all the credit. - Jul 27, 2009 in Reading, MA

I was very please with John Niclolson our designer he was very paitient and helpful in the whole process. I also was please with Joel our carpenter. He was very good and kept things moving forward. Everyone who came into our home was very professional and thoughtful. - Jun 21, 2009 in Haverhill, MA

Jeff Jussif, the carpenter assigned to our project(s) was excellent! His craftmanship was meticulous, he was courteous, friendly, honest and professional. After a previous bad experience (can I say?... horror show) dealing with a local contractor and his crew, this wonderful experience with Black Dog has restored my faith that there exists at least one remodeling company with integrity. - May 21, 2009 in Billerica, MA

It would be unfair to single out any individual... they all provided a high level of service. - Apr 14, 2009 in Reading, MA

Jody was amazing. Works hard, communicates well, very easy to have around for 2 months!Steve and Mike incredibly helpful.Thank you to all! - Feb 02, 2009 in Andover, MA

Pat Taylor he was great to deal with and very patient with us and Kevin, our site coordinator, was wonderful to deal with. - Feb 26, 2008 in North Andover, MA

John Campbell was incredible. I would trust him completely because he was there with my daughter all day. I just think he is an amazing person and also my designer Pat was amazing. She was very patient and kind with me. - Feb 25, 2008 in Hampstead, NH

Everybody that came just did a great job. - Feb 25, 2008 in North Andover, MA

John Campell, he was incredible, he was courteous, kind, helpful, good at communication, and told us things that could help us. - Jul 20, 2007 in North Andover, MA

Jody was the perfect lead carpenter for the job and ensured that the process was a positive one. His importance was magnified when there was a shakeup in the project manager but Jody made sure we were always well taken care of. My son Danny now wants to be a carpenter and work for Blackdog - just like Jody and Aaron. - Nov 17, 2006 in N. Reading, MA

Everyone was terrific. - Nov 01, 2006 in Andover, MA

The carpenter Joel, he was exceptional. - Jul 10, 2006 in Andover, MA

My project carpenter Jim Matthew and Shirley, the design person, who was excellent. - Jul 07, 2006 in Andover, MA

They are very good. - Dec 05, 2009 in North Andover, MA

They already have, I am standing in my kitchen right now and it is so much better than before. We're really happy with the way it turned out. - Nov 12, 2009 in Woburn, MA

Hope we can do more projects together in the future. - Sep 23, 2009 in North Andover, MA

It did already - our kitchen is much easier to use and work in, and its great to have people over with the open design - Jul 27, 2009 in Reading, MA

I thought Blackdog did everything possible to make things as easy as they could be. - Jun 21, 2009 in Haverhill, MA

They are a great company and I would recommend them to anyone! - Dec 03, 2009 in North Reading, MA

This is our second project with Black Dog Builders and we can't wait for our third! - Nov 30, 2009 in North Andover, MA

They did a great job. - Nov 12, 2009 in Woburn, MA

It is a pleasure to work with everyone at Blackdog, and at an organization that is so well-run. I wish them every success and would work with them without reservation in the future. - Sep 23, 2009 in North Andover, MA

Thank you to Jeff Jussif, Dave Bryan, and Melissa. Everyone I dealt with at Black Dog was always courteous, professional and accommodating. ~ Diane Hall - May 21, 2009 in Billerica, MA

The team approach at Blackdog is very effective and efficient. Everyone was collaborative, expert at their job, calm, and easy to work with. - Mar 10, 2009 in Winchester, MA

They did all they could to make it smooth sailing. It wasn't a hardship at all. They made it really easy. I think they are on the right track. - Jan 22, 2009 in Andover, MA

We love our kitchen and we really appreciate all of the special touches and design details. Ron was amazing! - Feb 28, 2008 in North Andover, MA

I would recommend them readily to anyone. - Feb 25, 2008 in North Andover, MA

I thought Blackdog did a very good job, they addressed all issues I had and were alway easy to work with. Good experience. Amanda Lutsch - Feb 25, 2008 in Andover, MA

Our kitchen remodel was our second Blackdog experience in three years. We selected Blackdog to do our kitchen since we had been very pleased with a prior job on our bathroom. All of the staff and contractors were a pleasure to work with and our expectations for the end result were more than met. We particularly found Paul (lead carpenter) who spent literally every day for 4 months in our house, to be a huge asset to the project. He came up with solutions for issues that were creative and met our needs. He was a workhorse in terms of the sheer number of hours he put into the job. We also have enjoyed working with Amee McNamara and appreciated all of her insights and suggestions for our remodel. We would be more then willing to work with Blackdog again and may in fact do so sometime next year. - Feb 24, 2008 in Dracut, MA

I would not hesitate to call on Blackdog in the future for renovations or repairs to my home - Feb 23, 2008 in Andover, MA

I think that the design and build staff at Blackdog is terrific. That is exactly why we just completed our second re-model project with them. I also think that the sub-contractors (electrical, tile and painting) were adequate, but not at the customer-service level that the Blackdog employees are at. I suggest that they concentrate on getting those subs up to a comparable level. - Feb 15, 2008 in Andover, MA

We found the customer service and the quality of the work to be just outstanding. And not only is our kitchen beautiful (Joel even polished the knobs)the functionality is wonderful. The whole experience was above and beyond what we expected. Black Dog is certainly the place we will go for any future home improvements. - Feb 04, 2008 in Atkinson, NH

I was very impressed by the whole process, I have heard nightmare stories, but it went so smoothly and easily. It was not disruptive to my life. - Jul 20, 2007 in North Andover, MA

I have heard hundreds of "BAD NIGHTMARE" stories regarding contractors and remodel projects. Going into this project, I knew I had to choose the right company to do my remodel project and avoid those nightmare stories I've heard over and over again. Choosing Blackdog Builders was the right choice for us. They are very professional, delivered first class workmanship, and were very knowledgeable about their specific expertise. They didn't try to cut corners, and put alot of care and attention into this project. Blackdog definitely made this remodel a pleasant experience and have hired the best people in their fields. I would certainly use Blackdog Builders again and already have recommended them to family and friends. - Jul 13, 2007 in Reading, MA

I was extremely pleased with Black Dog Builders. They were very professional and easy to work with. When issues/problems came up (as to be expected) they worked quickly to resolve them. Our designer, Amee McNamara was exceptional. She is an excellent designer, clearly knows her business, products, and how to deal with people in the most professional manner. We had several different designs before we found Black Dog, and by far Amee's design was the best. We really love our kitchen, it's beautful and functional. I'd also like to acknowledge our project manager, Jim Mattieu for his great work in managing all of the moving pieces during the actual remodelling. - Apr 20, 2007 in North Andover, MA

We are delighted with our project. Black Dog did what they said they would do. I would recommend them with enthusiasm. - Feb 14, 2007 in Groveland, MA

We were very pleased with our experience with Blackdog. Everyone seemed to really go out of their way to make things as easy as possible on our family. The consideration given to keeping our house safe for our toddler really impressed us. We had our only bathroom repaired, which could have been a nightmare, but really disrupted our lives much less than we thought it would, thanks to the efforts made by everyone working on our project. I would highly recommend Blackdog to any friend or family member. - Jan 19, 2007 in Methuen, MA

Overall, it was a positive experience and I would hire Blackdog again and recommend them to a friend. The benefits resulting from the quality of the work and routinely demonstrated highly positive work ethic as well as the concern about making everything right for the homeowner far surpassed any individual "problems" that occured and, I would imagine, always come up during these types of projects. As this was our first major remodeling/construction experience, in general, I was very pleased with the process and outcome. - Nov 17, 2006 in N. Reading, MA

We were completely satisfied and would recommend the company to others. We would also consider using this company again. - Nov 01, 2006 in Andover, MA

They did a good job and we are very pleased with them. We would consider using them again! - Sep 21, 2006 in Tewksbury, MA

Excellent job, for the most part. Roger was a saint, a joy to work with on a daily basis, a talented craftsman with exceptional attention to detail. Amee simplified the design process with her creative expertise, pairing the old barn space with new contemporary lines which met every function we asked for and some that we hadn't thought of. We appreciated Jan's attention to our plumbing system and to insuring us hot water without a hot basement in spite of some trying circumstances! The other workmen were respectful, professional and as unobtrusive as possible. Slight glitches that could have been lessened with better communication were issues with the closet construction, the vanity mirror and the shower door. However, as of today, they all seem to have been remedied and we can now heave a sigh of relief and gratitude and enjoy our bathroom in peace. Thanks, everyone! - Aug 24, 2006 in Andover, MA

We had a very pleasant experience. - Jul 10, 2006 in Andover, MA

I am extremely happy with the results. - Jul 07, 2006 in Andover, MA

Absolutely outstanding all-around. I couldn't be happier with the quality of design, workmanship, team management, and customer service. I would highly recommend Black Dog to whomever is considering a kitchen remodel. Their advice, support, ethics, quality of workmanship is exceptional. - Jun 20, 2006 in Merrimack, NH

The overall quality and professionalism was incredible and exceptional in every way, so when there were issues, they stood out more than they would have in other settings, i.e., the project managers. We are extrememely satisfied with the final results. I consider value a funciton of price and quality. The price was high but the quality was astronomically high,so I think I got a great value. I wouldn't recommend them to people with a budget, but I would to people who are looking for a first class design with the very best materials. - Jun 19, 2006 in Andover, MA

I have worked with another remodel company and I felt Blackdog did a better job preparing for the project from the beginning. They kept to the budget the entire time and I was not surprised with a remodel figure just before signing. I felt they had a good understanding of the big picture and stayed focused while we choose the products to be used. No remodel job is easy and you can never be 100% prepared but I felt it went as smooth as it possibly could. - May 29, 2006 in N. Andover, MA

The lead fellow, Allen, was outstanding and here everyday to follow up and make sure things were done properly. I have already recommended Blackdog Design Build Remodel to a friend. - May 25, 2006 in Andover, MA

Steve is a great design specialist and the experience would not have been the same with out him, he followed the project through to the end. He was always professional and wanted to make sure we were satisfied with everything. "Kudos Steve” great job... Thank You - Apr 26, 2006 in Litchfield, NH

Overall, Blackdog made this job pretty easy. We would hire them again, no problem, and we've already recommended them to a few folks. We can't say enough good things about Ron. In addition to doing extremely high quality work and paying attention to detail, he always promptly communicated all the details we needed, and he was always, always pleasant. We'd adopt him if we could. He consistently went well above and beyond the call of duty. He let our 4 year old son "help" him at times, he'd bring in the morning paper, he'd occasionally buy donuts for our son when he got his coffee, and he even went out and bought some window AC units when our central AC was being worked on and the summer heat arrived. It's people like Ron who, by working on your home with the same care and attention to detail as if it were his own, sets Blackdog apart from the rest. - Jan 21, 2006 in Chelmsford, MA

We are extremely pleased with the work that Blackdog did for us. Lucien, Pat, and Joyce were very professional and attentive to us and the project. Our original designer left the company and Pat took over in the latter half of the design period. Pat did a wonderful job transitioning us and making us feel comfortable with her. Lucien did excellent work and is clearly very talented. He was always pleasant and courteous and went above and beyond the call of duty to keep us informed of the progress of the project and to ensure that each stage of the project was completed in a timely manner. We would recommend Blackdog Design Build Remodel without hesitation. - Dec 31, 2005 in Andover, MA

The job became more complicated than we expected but that was because of our circumstances. They did an outstanding job. - Dec 30, 2005 in Windham, NH

They are very responsive and they are easy to work with. - Dec 30, 2005 in Haverhill, MA

It was a shock how easy it was. They always kept me informed of the ups and downs. Everyone had a sense of humor about the project. I already know I will use them again. I thought the way that the lead carpenter handled the project was great. He was on-site and they were very professional. He was easy to get ahold of. - Nov 18, 2005 in Andover, MA

I am very happy with everything. - Oct 10, 2005 in Andover, MA

We had a wonderful experience. - Jun 29, 2005 in Alton, NH

Overall, we were very satisfied with the project, the quality of workmanship, and the design process. The addition to our home met our expectations and functions as desired and designed. We would use Blackdog again for our next remodeling project and would recommend the company to others looking to remodel their home. - Feb 19, 2005 in Tewksbury, MA

Blackdog was great. A couple of our friends have already used them. - Dec 08, 2004 in Wayland, MA

5!! It became a standard joke that they vacuumed more than I did. - Nov 13, 2009 in Salem, NH

Our carpenter went above and beyond to keep our home safe for our toddler, taping plastic out of his reach, meticulously vacuuming every night, etc. We had no worries regarding his safety, or anything else. - Jan 19, 2007 in Methuen, MA

Actually, it's more than 4 because they actually finished a month ahead of schedule. They were incredible! - Nov 13, 2009 in Salem, NH

Oh definitely - after we heard all the horror stories from friends who worked with contractors, we were delighted with our experience that was smooth and professional. we can't say enough about Blackdog Design. - Nov 13, 2009 in Salem, NH

Wonderful - we can't say enough about them! - Nov 13, 2009 in Salem, NH

They were very good. - Jan 22, 2009 in Andover, MA

They should continue to get the word out that they are not as expensive as their reputation makes them out to be. They gave us an incredible kitchen for a good price. Another company we looked at had a higher bid with a lower quality design. - Nov 12, 2009 in Woburn, MA

keep up the great work - Sep 09, 2009 in North Andover, MA

No, I think they are a great company and I would definitely use them again. - Feb 25, 2008 in Hampstead, NH

The lead carpenter was extremely professional and very good at his job. - Jul 07, 2006 in Andover, MA

We had a tight schedule and they kept to it and were done as promised in the allotted time. Our family, friends and neighbors were very surprised as they had told us there was no way this would be done on time. - Mar 10, 2009 in Winchester, MA

Any email or phone call was always returned quickly, questions answered promptly, and every effort seemed to be made to make sure that we were kept in the loop. - Jan 19, 2007 in Methuen, MA

Black Dog's estimate was $14000. The other estimate I received was $7000. I went with Blackdog because I have had them do other work for me and I knew they would do a great job. I don't know about the value but there was a peace of mind knowing that it would be done right. - Jan 23, 2006 in Andover, MA