My experience with B.W. Construction was most rewarding! All work was performed with the highest attention to detail and safety with regard to my property. The work was completed on time and as quoted. When the opportunity presents I will recommend B.W. Construction to others without hesitation.
I highly recommend B. W. Construction & Home Improvement. I was very pleased with their work. I found them to be very professional, honest, and ethical. I was happy with everything that was done.
Overall, this was a positive experience. It was a large important financial decision and I appreciate the level of professionalism, competency, and quality craftsmenship I received. It makes it easier to spend the money I did when you know you got a good product.
I was very impressed with the attention to detail and the professionalism of the staff all around. I will definitely be calling B.W. Construction & Home Improvement when I want to get my bathroom redone.
B.W. Construction & Home Improvement was very professional. They were an easy to work with organization. They followed through exactly on the times that they promised.They have very good communication.
B.W. Construction presents their product well in language easily understood without being experienced in purchasing or installing windows. They stand behind their product and offer assistance even when the project is complete.
I was satisfied with everything.
Everything was great, very effective.
We have worked with Bob Willis several times and find him to be very professional.
nothing!
Quality and efficiency of the work done - arrived on schedule and started immediately. The job was finished by early afternoon and everything was cleaned up and removed immediately.
They were all just great. The foreman took the time to communicate with us throughout the project.
None! Great job! Will definitely recommend B.W. Construction to others.
The work crew was outstanding - hard-working and professional tradesmen. We could tell that they take pride in their work. It makes us feel even better about the quality of the work, and the decision we made to do the job in the first place.
His team of guys work so well together, did the job in a very nice manner, they cleaned everything up,
The whole crew was exceptional.
Bob and his crew were very professional and knowledgeable about replacing the windows and doors in my home. The quality if workmanship was superb. I could not believe how well the stain on my windows matched the wood work.
Bob was very knowedgable about every aspect of our projects.Bev was very efficient, and helpful in getting information to us.Brian did an excellent carpentry job installing the oak railings in our living room and entrance.
Bob and Bev Willis were always efficient, prompt in returning calls, on time, and accommodating to our needs. They and the men that worked in our home were genuinely nice people. Their workmanship was outstanding. It was such a comfortable feeling and a pleasure to have them in our home.
They did an excellent job of assisting us with suggestions of materials, and specific stores and personnel. Everyone we worked with was personable, communicated well and really listened to our needs. We found this to be an excellent expeience.
Knowledge, cleanliness, respect for our tenants and respect for our property. They took charge and got the job done as agreed.
I most certainly would recommend BW to friends and non-friends alike.
They did not fall short. They did exactly what I expected.
A very satisfied customer.
Everyone was great,
Nowhere. They exceeded my expectations in virtually every area.
The end result has been fantastic and getting there was a piece of cake
As a GuildQuality Guildmember, B.W. Construction & Home Improvement, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of B.W. Construction & Home Improvement, Inc. in Chicago, IL; Evanston, IL; Palatine, IL; Roselle, IL; Hoffman Estates, IL; Arlington Heights, IL; Elmhurst, IL; Glen Ellyn, IL; Medinah, IL; Skokie, IL; and 19 other cities in Illinois.
In this report, B.W. Construction & Home Improvement, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in December 2009. In that time, 58 out of 89 customers (65%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2011.
B.W. Construction & Home Improvement, Inc. received feedback from a customer in Chicago, IL.
B.W. Construction & Home Improvement, Inc. received feedback from a customer in Woodridge, IL.
B.W. Construction & Home Improvement, Inc. received feedback from a customer in Chicago, IL.
B.W. Construction & Home Improvement, Inc. received feedback from a customer in Chicago, IL.
B.W. Construction & Home Improvement, Inc. received feedback from a customer in Chicago, IL.
B.W. Construction & Home Improvement, Inc. is a candidate for a 2012 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
Click here
to review this year's qualifications.
To be eligible for consideration, B.W. Construction & Home Improvement, Inc. must survey all
of their customers.
If you are a recent customer of B.W. Construction & Home Improvement, Inc. and have not yet
received a customer satisfaction survey, please let us know.
We need your feedback in order to conduct a thorough review of B.W. Construction & Home Improvement, Inc.'s application.
Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.
Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.
All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).
All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.
In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.
A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.
Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.
It is important to note that GuildQuality does not endorse the qualifications of any company. We make no predictions, warranties or guarantees, expressed or implied, about the quality of any work a company on this website may provide. GuildQuality does not accept any liability whatsoever for any harm that might result from any statements presented on this website.
Prospective customers should weigh a multitude of factors when choosing the right building company, and never depend on a single source when making their decision to purchase a home or hire a contractor.
