I don't see any reason not to contact them again. If they met my needs and budget requirements, I will work with them again.
Member Profile
All Pro Builders Inc. is family owned & operated and has been in business since 1989. We are a Design-Build Contractor specializing in residential remodeling: Room Additions, Kitchen & Bathroom Remodels, Patio Covers, Windows & Doors, and much, much more......... Read more
The strength of our company is built on the principles of honesty and integrity. We provide a complete support system that focuses on and exemplifies TRUST:
Together we are a Team Responsibility for Customer's Project Understanding Customer's Lifestyle Superior Workmanship Thank You for your business!
We pledge a commitment to our customers--and ourselves--to listen to their needs and concerns; working together as a team to accomplish the common goal of a successful project.
We pride ourselves on being positive rather than negative; committed from the start to finding a solution for every challenge.
Guildmaster Award Winner
2009 Guildmaster With Distinction
2010 Guildmaster With Distinction*
2011 Guildmaster With Highest Distinction
GuildQuality Partner Affiliations Remodelers Advantage Remodeling's Big50
Affiliations
GuildQuality
National Association of the Remodeling Industry
Better Business Bureau
Fullerton Chamber of Commerce
Southern California Builders Association
Remodeling Magazine - Remodeling 550
EPA Lead-Safe Certified Firm
Guildmaster Q&A
Company History
While just a teenager, Paul Paniagua was introduced to the building trade by his father, receiving hands-on training while framing & building. In 1989, after several years of gaining experience, he started All Pro Builders Inc. The company is family owned and operated by Paul and his wife Lisa, along with Paul's father, Joe and 2 of his nephews. Over the years, he also employed his sister, brothers in law, and mother in law-making it a true family affair.
More than 90% of your clients would recommend your firm to a friend. How do you earn such high praise from your customers?
We truly care about each of our customers and therefore, we do everything possible to keep them informed and involved with the project, addressing their concerns as necessary and making sure the job runs smoothly. Our main goal is to ensure that the customer is satisfied with the completed project-as well as the company as a whole.
Our customers are like extended family; because the work being done is in someone's 'home', not just a house, it enables a relationship to form on a personal level. This belief has lead to many friendships and long-term business relationships.
Community Involvement
We enjoy giving back to our community as much as possible. We've been blessed to be able to touch so many lives-with a focus on the children. St. Jude Children's Research Hospital, Fullerton Boys & Girls Club, Ronald McDonald House, Fullerton Firefighters Association, Fullerton Police Officers Association and Joel Osteen Ministries are just a few among those that we have chosen to support. Each year we establish a budget/portion of our net profit to give to charity, and each year we wind up exceeding that budget-it just feels good to give!
Additionally, we actively support & sponsor many of the local youth sports teams and are now the "Official Carnival Setup Crew" for our son's elementary school. This year, at their request, we built 2 water balloon launchers that are sure to equal lots of fun for the kids and adults both.
How do you market your company?
Our marketing has changed quite dramatically over the years. Due to our number of years in business, we now have a much greater number of repeat customers and referrals; however, we understand the importance of 'branding' ourselves and keeping our name in front of everyone. In addition to our company signage (job signs and truck lettering) you can find us pretty much everywhere: in magazines, yellow pages, on bus benches. And now we're reaching into several local, community advertising venues such as restaurant take out menus, pizza box ads at Round Table, and grocery store free publications.
What's next for your company
The first 'next step' is obtaining CGR Certification; I never made the time before, but will now be making it a priority to complete the necessary courses in order to obtain the certification. We will also be asking our Lead Carpenters to undergo the same certification process. And then annually, we plan to make continuing education a mandatory part of everyone's job requirements.
The second, long-term 'next step' is to grow our business in a big way-doing all we can over the next few years to just about double our current volume and reach toward our goal of $3 million in sales volume.
Customer Feedback Summary
Recent Reviews & Published Comments
All Pro is professional, well managed, and they did exactly what I asked for. I will definitely recommend them to other people. They use exceptional quality merchandise and we will be using them again.
Thank you Connie for the great review! And thanks for hiring us to complete your newest project--Kitchen, bathrooms & windows!
I don't know, they've been so good so far, I liked them.
I already have.
I would recommend All Pro to anybody who has anything they might want done to their home. They're professional, courteous, and they complete the job on time, which is extremely important. They stayed within the budget. Any issues or problems were resolved in a timely manner.
They followed-through on everything I requested, even things that were added along the way. They took care of all my needs in a professional manner. They met all our expectations.
First time having major construction completed in our home. Easy to communicate and responds to your concerns. All Pro Builders made sure everything went through smoothly from start to finish.
Paul was always available for questions we had. He was very professional. I always felt like he was never rushing us or in a hurry to leave.
I love what All Pro Builders, Inc did for my home. My family and I are enjoying our new room. Once the work began in spite of three weeks of rain, everything was completed in just a little bit over two months. We love the new addition to our home.
Chris and Mike; they were very professional. Carrie was awesome as well, she always returned my calls quickly and kept me informed.
Lisa, was helpful and Chris, on site, was very good.
I would like to point out that Brent, made a lot of mistakes and they should not keep him. He made mistakes, that were corrected, but slowed my project down. I am very willing to recommend this company. They are one of few companies that delivers their promise. They have a model of honesty and integrity.
Paul Paniagua was good and responsive. Lisa was great as well. The two young brothers were helpful.
Overall they are doing very well.
If I have other building needs I will call on all Pro Builders first.
Every one working with all pro Builders. Mark & Chris. The window installers. the stucco Guy Ruben and the Inside finisher Luis. They were all very good workers
They all did well considering the weather we had to work in , we had rain which delayed the the finishing the project sooner. but it all turned out OK
Their whole staff has been very courteous and helpful. Paul, the owner, has been very accommodating.
I was thoroughly impressed with the quality of workmanship and materials used by the company and the professionalism exhibited by the crew that worked here. I would recommend them to a friend, they were terrific.
They could not get any better
Chris was very helpful, he did plumbing and some other work.
Without hesitation and I have already had some neighbors ask about the workmanship and about whether the company kept on budget.
We went overbudget but we did have to make some changes to accommodate some items we overlooked.
This was very impressive. The site was cleaned each time.
This was our first major remodel and all Pro was very helpful in letting us continue to work and live in our home while they worked.
We are very happy with them.
Paul Paniagua is a wonderful worker and a wonderful human being! It was wonderful to work with them. I give him an A+!
Maybe the prices could be lower, but I am very satisfied with them! They are wonderful!
Absolutely!
Everyone - from start to finish..
Guildmember since 2008
As a GuildQuality Guildmember, All Pro Builders, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of All Pro Builders, Inc. in Fullerton, CA; Anaheim, CA; Garden Grove, CA; Yorba Linda, CA; Cypress, CA; Orange, CA; Irvine, CA; Whittier, CA; Huntington Beach, CA; Pico Rivera, CA; and 12 other cities in California.
In this report, All Pro Builders, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in September 2008. In that time, 60 out of 72 customers (83%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2012.
Recent Activity
Via Twitter: New Year, New Leaf #constantcontact http://t.co/R5Of7Zxz
All Pro Builders, Inc. received feedback from a customer in Fullerton, CA.
Via Twitter: Hoping You Enjoy the New Year! #constantcontact http://t.co/KvXnrlGz
All Pro Builders, Inc. received feedback from a customer in Cypress, CA.
All Pro Builders, Inc. received feedback from a customer in Buena Park, CA.
2012 Guildmaster Application
All Pro Builders, Inc. is a candidate for a 2012 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
Click here
to review this year's qualifications.
To be eligible for consideration, All Pro Builders, Inc. must survey all
of their customers, with the following exceptions: Projects under $5000
If you are a recent customer of All Pro Builders, Inc. and have not yet
received a customer satisfaction survey, please let us know.
We need your feedback in order to conduct a thorough review of All Pro Builders, Inc.'s application.
