Rock & Tait Exteriors, LLC
4107 124th St.Chippewa Falls, WI 54729(715) 723-7200

Rock and Tait Exteriors LLC was established in 2002 by Kane Rockow & George Tait. (more)


Customer Feedback Summary

Of 61 customers surveyed, 49 responded (80%)
Clean & Safe
96%
Professional & Organized
100%
Communication
96%
Installation Crew
96%
Quality Of Materials
100%
Quality Of Workmanship
98%
Sales Knowledge
100%
Problem Resolution
95%
Value
100%
Work Done Right
90%
Likely to Recommend
100%
Schedule
88%

Map of Recent Work

Reviews & Comments Reviews Only All Projects Projects with Images

Reviews & Comments

7 Reviews
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  • comment
    Recognize Excellence
    Eau Claire, WI
    Mar 24, 2014

    Trevor did a good job and the young man who was the head of the crew also did a good job.

  • comment
    Area Of Satisfaction
    Eau Claire, WI
    Mar 24, 2014

    I was most satisfied that everyone I dealt with was very professional, anytime I had a question I would hear from them right away and the installation crew was prompt got right to work and didn't waste any time.

  • comment
    Area Of Satisfaction
    New Richmond, WI
    Feb 17, 2014

    The crew was very professional, did a great job, and was generally top-notch.

  • comment
    Area Of Satisfaction
    Eau Claire, WI
    Feb 07, 2014

    Just the overall end result. The inspector smiled at me and said that I had the tightest system in town. The crew was amazing. They were so respectful and cleaned up after themselves. They cleaned up immaculately.

  • review
    K.A.P.
    Eau Claire, WI
    Feb 07, 2014
    Rock & Tait Exteriors, LLC

    I truly feel that this is something that every home owner should do. I felt that they were very respectful in my home and work. I felt that they treated everything as their own. They did not leave a drop anywhere. I cannot say enough about them.

  • comment
    Area Of Satisfaction
    Hudson, WI
    Feb 03, 2014

    I was satisfied with the timeliness. They were a hardworking group.

  • comment
    Clean & Safe
    Hudson, WI
    Feb 01, 2014

    They even vacuumed the house when they were done each day!

  • comment
    Area Of Satisfaction
    Hudson, WI
    Feb 01, 2014

    The crew was very friendly and did great work. I was impressed that they left the house as clean as they found it.

  • comment
    Recognize Excellence
    Eau Claire, WI
    Feb 01, 2014

    Seth was very good.

  • comment
    Area Of Satisfaction
    Eau Claire, WI
    Feb 01, 2014

    The carpenter did a good job ensuring we got what we wanted.

  • comment
    Recognize Excellence
    Menomonie, WI
    Dec 27, 2013

    Lance he recommended the energy audit and I was very greatful that he did. He also worked with my heating and plumbing company about the new water heater install .The company that performed the audit was great to work with as well!

  • comment
    Area Of Satisfaction
    Schofield, WI
    Dec 11, 2013

    I am fully satisfied with the final product, timeliness and craftsmanship.

  • comment
    Area Of Satisfaction
    Hudson, WI
    Dec 02, 2013

    I was most satisfied with their nice work and they cleaned up and I was was happy

  • comment
    Recognize Excellence
    Stone Lake, WI
    Dec 02, 2013

    I would like to recognize the crew that did the work at Rock & Tait Exteriors for their exceptional service.

  • review
    M.A.J.
    Stone Lake, WI
    Dec 02, 2013
    Rock & Tait Exteriors, LLC

    We were very well satisfied. We thought the job was done on time and efficiently. They had very good workmanship. It was a good experience.

    Response From
    Rock & Tait Exteriors, LLC
    Dec 09, 2013

    Thank you very much for your review!!

  • comment
    Recognize Excellence
    Mondovi, WI
    Nov 30, 2013

    Kane and George both for everything. The entire crew was excellent. Travis Becker did the final walk through was honest about something they had broken .

  • review
    Jerry L.
    Mondovi, WI
    Nov 30, 2013
    Rock & Tait Exteriors, LLC

    Would highly recommend Rock and Tait to anyone. While it was a large investment, I feel it was well worth it and very fair. They were very helpful from start to finish.

    Response From
    Rock & Tait Exteriors, LLC
    Dec 02, 2013

    Thank you Jerry for your kind words! We truly appreciate every single customer!

  • comment
    Recognize Excellence
    Merrill, WI
    Nov 26, 2013

    Kane Rockow was great.

  • comment
    Recognize Excellence
    Bloomer, WI
    Nov 17, 2013

    Seth and his crew did an excellent job with the installation and wrapping of our windows. The idea he designed for the section where our house & garage roof met turned out so well. Not only did it fix the water problem, but what could have turned out to be an eye sore, actually looks like there was never any problem at all.

  • comment
    Recognize Excellence
    Eau Claire, WI
    Nov 06, 2013

    Everyone we dealt with provided great service.

More Reviews & Comments

Affiliations

  • GuildQuality
  • Better Business Bureau
GuildQuality Member
Guildmember
Since 2013

Types of Work

  • Insulation (58)
  • Roof (44)
  • Gutters (41)
  • Windows & doors (41)
  • Siding (40)
  • +8 More

Recent Activity

  • 3/24/14 Rock & Tait Exteriors, LLC received feedback from a customer in Eau Claire, WI.
  • 2/17/14 Rock & Tait Exteriors, LLC received feedback from a customer in New Richmond, WI.
  • 2/12/14 Rock & Tait Exteriors, LLC published an example of their work.
  • 2/12/14 Rock & Tait Exteriors, LLC published an example of their work.
  • 2/07/14 Rock & Tait Exteriors, LLC received feedback from a customer in Eau Claire, WI.

More about Rock & Tait Exteriors, LLC

As a GuildQuality Guildmember, Rock & Tait Exteriors, LLC relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Rock & Tait Exteriors, LLC in Eau Claire, WI; Hudson, WI; New Richmond, WI; Chippewa Falls, WI; Wausau, WI; Mosinee, WI; Bloomer, WI; Wisconsin Rapids, WI; Schofield, WI; Stone Lake, WI; and 13 other cities in Wisconsin and Minnesota..

In this report, Rock & Tait Exteriors, LLC has published a summary of the customer feedback they've received since they joined GuildQuality in November 2013. In that time, 49 out of 61 customers (80%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2014.