They were completely professional and knowledgeable. I would not hesitate to recommend them to anyone.
I would be very happy to share our experience with anyone interested or considering to hire Otterbeck Builders. They are a great "family".
Recognized Excellence - Michael was very professional and answered any questions we asked. Very courteous.
Areas Of Satisfaction - All areas met and exceeded our expectations
Areas For Improvement - They fell short of our expectations with the schedule, and the project took a little longer than we wanted.
Areas Of Satisfaction - Everything was great. It was an easy process to get the design and permits done. They were also very accommodating in the build process so that we could let our dogs use the bathroom, which was really helpful.
Professional & Organized - They were professional and organized.
Recognized Excellence - Regarding if I would like to recognize anyone for their exceptional service, everybody that I dealt with was exceptional.
Areas For Improvement - They didn't fall short. My expectations were met.
Areas Of Satisfaction - They met or exceeded my expectations in all areas. They were prompt, thorough, and efficient. They were excellent to do business with.
Additional Comments - They were pleasant to do business with. They responded to everything. They were prompt. They came here when they were supposed to come, and they were very good about communicating.
Recognized Excellence - Nick and Rudy
Areas For Improvement - None
Areas Of Satisfaction - All
Additional Comments - Thank you for another wonderful remodeling project!
The employees were on time. Otterbeck Builders Inc. management was on site at least once a day to review things.
I would highly recommend them for any project. They are highly skilled and the best in their business.
Recognized Excellence - I would like to recognize Nick Otterbeck, Rudy, Tracie and Joe.
Areas Of Satisfaction - They met all of my expectations.
Have recommended my Mom for her addition in our home!
Types of work - Built new bathroom in MBR, electric and plumbing work also done.
Clean - Subcontractors left some debris mid-project which was addressed directly with them. Post-project cleanup was very good.
Quality Of Workmanship - There was an issue with the Onyx shower being cut incorrectly and closet shelves, which were addressed when I reported it to our Project Manager.
Recognized Excellence - Corey is an exceptional Project Manager, on top of communication and keeping his crew straight, even with bumps in the road.
Schedule - They did the best they could but weather and delay with receipt of railings made the job take longer than planned
Recognized Excellence - Nick and Corey were great with the design, Rudy was instrumental in getting the job started and Mike (I think that was his name) finished everything up nicely
Additional Comments - Great job...already planning for our next project!
Recognized Excellence - I would like to recognize Dan Bondi and Corey Otterbeck for their exceptional service.
Areas For Improvement - We had a problem with the gates on the deck, but they came and fixed them.
Areas Of Satisfaction - They were simply incredible. They stated they'd be there by 7:30 a.m., and they were, meeting my expectations.
Additional Comments - We are happy with the work.
We just completed our 4th and largest project with Otterbeck Builders Inc. Dett and his team always meet the high standards they set for themselves and we always know we'll get quality results. There was a lot of planning and coordination on this project and we are very pleased with the results.
Types of work - Electrical, plumbing and ductwork upgrades in basement, partial basement remodel.
Clean - The crew cleaned up and stowed away equipment every day before leaving
Safe - The team worked safely and pointed out any potential hazards we needed to be aware of during demolition and construction.
Respectful - Everyone from Otterbeck Builders treated our home with respect and everyone was very professional.
Communication - We had constant communication from the team and in particular our lead carpenter Dan. We were kept well informed of any critical decisions that needed to be made. Whenever an issue came up that needed to be resolved we were always informed and part of the process.
Quality Of Workmanship - Very happy with the attention to detail. If Otterbeck Builders noticed something wasn't to their standards, they would point it out to us before we even noticed and would fix it.
Problem Resolution - Our Kitchen remodel included reconfiguring the kitchen layout and moving a 1/2 bath. There were several significant challenges that were sorted out and communicated. The solutions recommended always had our best interest in mind and we were fully part of the process so we could understand the issues and be part of the decision making process.
Schedule - Once we were in the queue for a start date, Otterbeck Builders kept us well informed on when they would be starting. Once the project was started, they adjusted the specifics of the schedule as required to be most efficient with the demolition, re-construction and coordination with sub-contractors. The team kept working our job and kept us well-informed until completed.
Value - This was our 4th project with Otterbeck Builders. I know the project will aways be done right and if I every have any issue in the future I know Otterbeck Builders will stand behind their work.
Sales Knowledge - Always helpful with recommendations and points of contract to help us with our decisions and selections.
Design - We are very happy with the final result. We are really happy with the Kitchen design that everyone sees, but are also pleased with all the electrical and plumbing upgrades you don't see.
Recognized Excellence - I'd like to personally thank Dett whom we've worked with for about 30 years helping us work through the major project. Dan our lead carpenter did a great job, he was very professional and very talented at his craft. We were also very pleased with the design working with Jay at Curtiss Lumber.
Areas Of Satisfaction - The attention to detail and communication to make sure everything was as well done. On several occasions during the remodel the Otterbeck team pointed out to us items that needed to be addressed that we might not have ever noticed. A sink that had to be moved a fraction of an inch, a squeak on a floor we might not have noticed for a while, a stripped screw, a scratch on a vent, a crooked wall plate, etc. They clearly wanted us to be happy with the final results with no surprises or sub-standard workmanship.
Additional Comments - We are really happy with the final results and that we contracted with Otterbeck Builders for our Kitchen remodel. We know the project was done right and Otterbeck Builders will stand behind their work.
This is our 4th project with Otterbeck and they continue to deliver exceptional quality and outstanding service!
Types of work - Also, entryway and laundry room
Clean - Yes they cleaned the work area and adjacent areas as the work progressed, as well as when the job was complete.
Respectful - All of the Otterbeck staff, as well as the subcontractors brought in throughout the project, were extremely respectful.
Quality Of Workmanship - The quality of workmanship was exceptional! Dan worked on portions of our project. He was very knowledgeable and took great care in performing the work . Rudy completed all of the work as though he was working on his own home. His work was consistently of the highest quality .
Problem Resolution - Unforeseen circumstances that arose during the process of the work were addressed quickly and seamlessly.
Schedule - While they did not meet all of their own intermediate schedule milestones, they did achieve our overall schedule expectations.
Value - They are honest people who stand behind what they promise, deliver what is agreed to, and provide exceptional workmanship. They seem to truly care that the customer walks away feeling good about the process and loves the outcome.
Recognized Excellence - Rudy, the lead on our project, exudes a quiet confidence that puts you totally at ease. He worked through several unanticipated issues on this project extremely well. He was meticulous when it came to planning things out ahead. He demonstrates incredible attention to detail and conducts the work with the utmost consideration for the homeowners.
Areas For Improvement - None
Areas Of Satisfaction - Overall project coordination. Conducting the work in a manner that’s compatible with the homeowner’s activities in the house. Managing subcontractors. Establishing and coordinating temporary services during the project such as stove, refrigerator and laundry. They went above and beyond to minimize our disruption while they completed this very complex project.
Additional Comments - We understood this would be a very complex and disruptive project. We have high expectations and are very detail oriented; once again the entire Otterbeck organization delivered a high quality product in a timely manner. We are extremely pleased with the outcome!
Each team member was respectful, professional, and good at what they do.
Dan led the way by always making us feel important. The quality of his work is exceptional and we appreciate the pride he takes in the success of the projects.
Schedule - Completed ahead of schedule
Recognized Excellence - Dan and Corey
Otterbeck Builders is an excellent remodeling company that we have hired for several projects. We are always pleased with the quality of their work.
Types of work - installing new handrails
Recognized Excellence - Nick is always a pleasure to work with and makes sure everything on our project is going well. Rudy's work ethic and workmanship are amazing. Everyone on the team works hard and does a great job.
Areas For Improvement - none
Areas Of Satisfaction - We love our new bathroom! You have exceeded our expectations!
Additional Comments - As with every project we have had Otterbeck Builders complete, we are very pleased with the quality of the workmanship, and we highly recommend Otterbeck Builders.
I would not hesitate to recommend Otterbeck Builders. The work was exceptional, and we were kept informed every step of the way.
Types of work - Basement remodel
Clean - Work sites were completely clean and orderly at the end of the day, including outdoor staging areas.
Safe - All electrical cords and equipment were safely secured, as well as building materials. They even put signs on the windows alerting subcontractors that we had pets in the house!
Respectful - Absolutely!
Communication - Communication was continual and clear- we were completely informed every step of the way!
Recognized Excellence - Joe, the foreman, kept me updated throughout the project. Jeremy Dus was amazing.
Areas Of Satisfaction - Their level of communication exceeded my expectations.,
Additional Comments - We are thrilled with the work they did and would recommend them to anyone.
Otterbeck Builders was very professional and organized. I appreciated the detailed estimate Corey provided, and his willingness to tweak it to include some additional items. The process was very smooth overall. Lead carpenter Rudy is a gem. I was very happy with Rudy’s willingness to collaborate on details, and his workmanship was stellar. I asked for some unusual features, and the team was up for it. I also appreciated the Corey didn’t mind that I sourced some tile and fixtures directly rather than through Otterbeck vendors. Staff showed up on time every day and worked regular hours, and in the rare case of a schedule change, this was communicated in advance. The final outcome was stellar - my bathroom looks amazing! Overall very pleased with the project outcome and process.
Otterbeck Builders are great contractors not only because they do great work, but also because they manage their projects very well. I don't think many construction businesses do much formal project management, but Otterbeck does. It enables them to identify potential problems and take the appropriate steps to ensure that things go smoothly. Their attention to detail is high, and it shows in the quality of their work, which is excellent. I would highly recommend them.
Schedule - The schedule changed somewhat to accommodate different things that came up during the project. So, the project didn't go exactly according to the schedule I received on the first day, but I didn't expect that it would. They also told me that things might change depending on when materials came in.
Recognized Excellence - Corey Otterbeck, Joe Garceau, Jeremy Dus, Tracie Boehme, Jody Walker
Areas For Improvement - They did not fall short of my expectations in any area.
Areas Of Satisfaction - Their attention to detail really sets them apart. There were a few things that happened that I was very pleasantly surprised about. Most contractors wouldn't have thought to do them.
Otterbeck were Builders very flexible and easy to work with throughout the design and implementation process.
Recognized Excellence - Rudy's carpentry and tile work was meticulous beyond compare.
Areas Of Satisfaction - Otterbeck were Builders very flexible and easy to work with throughout the design and implementation process.
This has been our 5th job that Otterbeck Builders has done for us. I am a returning customer, and they do great work.
Types of work - They replaced a new deck with a new step system.
Sales Knowledge - The owner wants to retire but whenever I call him he agrees to come out.
Recognized Excellence - Rudy and Joe carried the project through.
Areas Of Satisfaction - I trust the experts, and sometimes they make some suggestions. We collaborate, and they use their expertise to guide us through the finished product.
We were very happy with the quality of our screen porch addition, from the initial design discussions through the build process (which evolved along the way) to the final cleanup and punch list items. Everyone involved was so professional and courteous, including the sub-contractors.
Types of work - Screen porch addition to house
Sales Knowledge - If Corey Otterbeck didn’t know the answer to our questions, he would always follow up by asking other sources (materials supplier, other staff, sub-contractors or on-line)
Design - We have a beautiful screen porch which we are enjoying every day.
Recognized Excellence - Jared and Mike were the two principal carpenters on the job. We can’t say enough about their “eye” for design, carpentry skills and talent, work ethic and overall friendliness and courtesy,
Areas For Improvement - The only item that we had an issue with was that the original estimate for the length of time for the project was five weeks, and it ended up taking over ten weeks to complete. The final product was well worth it, though.
Areas Of Satisfaction - Our expectations were exceeded with the extra design features that added esthetic appeal or functionality.
Otterbeck finished an amazing bathroom remodel for me recently. I love my new space. I have an old house and they worked with me to resolve all the things that came up during a full gut remodel of the bathroom, including finding knob and tube wiring that connected to other lights in the house, and arranging electrician and staff time to run new wiring with as little demo elsewhere in the house as possible. Their workmanship is top notch and they always take the time to check that they've got everything done to your satisfaction. I especially appreciate Rudy's wonderful attention to detail in all his carpentry work, everything from leveling the space to mounting hardware.
Types of work - floor/stair refinishing, light fixture replacement, ceiling replacement
Quality Of Workmanship - This is why I use Otterbeck!!!
Recognized Excellence - Rudy's carpentry work is amazing. His attention to detail and leveling, and aesthetic appreciation for placing hardware and designing shelves for me, is fantastic and I will appreciate his work for years to come.
Types of work - Garage roof
Recognized Excellence - Nick, Joe and Mr. Otterbeck
Areas For Improvement - All Good
Areas Of Satisfaction - Overall as expected an excellent Job. I would recommend Otterbeck Builders to anyone needing a quality builder