VanWeelden Co. is a general construction contractor with 18 years of professional remodeling and home improvement experience in Greater Des Moines and throughout Iowa. We take pride in protecting and beautifying the real estate of Iowa homeowners who value superior craftsmanship backed by top-notch customer care. Our services range from high-quality repairs to the installation of roofing and siding systems – to low-maintenance decks, doors, windows, paint, gutters, leaf guards, downspouts, skylights, outdoor living spaces and more. VanWeelden Co.’s expert installers cover an array of asphalt roofs, metal roofs, cedar-shake wood roofs, tile roofs and composite roofs. We are a Platinum Level Contractor – the highest attainable level – with trusted shingle-manufacturer Owens Corning and a Preferred Remodeler with James Hardie, the maker of ColorPlus technology. Our materials stand on the cutting edge of sustainability with a wide range of environmentally friendly products offered by well-respected brands, including Metro Roof Products, DaVinci Roofscapes, Boral Roofing, Metal Sales Manufacturing Corp., Pella Windows, Anderson Windows, TimberTech, Azek, Tyvek, EcoStar and more. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
James Hardie (97)
Exterior painting (93)
Owens Corning (2)
Roof repair (2)
Windows & doors (2)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
I am most satisfied with the appearance of the house. It looks awesome. Great job.I was also very happy with the responsiveness in addressing outstanding work on the house towards the end of the project. All outstanding items were addressed...no questions asked.
Matt was the project manager. He responded to all of my requests and questions in a timely manner. He thoroughly explained the processes, expenses, and work associated with each aspect of the project. I was very, very pleased with his professionalism and leadership.
The roofers were awesome. The siding guys were really nice. They let my young son watch and ask questions.
I was most satisfied that they were able to quickly get to the job.
We are very pleased with the appearance of the completed project and the thorough restoration of our home's exterior by the Brad Van Weelden Company. Matt was very easy to work with in the completion of our project and followed up on each of our concerns during final inspection of the construction and painting.
I was most satisfied in that they were on time, on budget, and the job went exactly as expected. They did exactly what they said they were going to do in terms of time and money.
Steve Smith. Prompt to respond to questions and concerns. Couldn't ask for a better person to work with. Knowledgable, professional and friendly. All around nice guy.
As a GuildQuality Guildmember, Brad Van Weelden Company relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Brad Van Weelden Company in West Des Moines, IA; Clive, IA; Ankeny, IA; Urbandale, IA; Des Moines, IA; Johnston, IA; Norwalk, IA; Polk City, IA; Granger, IA; Altoona, IA; and 25 other cities in Iowa and California.
In this report, Brad Van Weelden Company has published a summary of the customer feedback they've received since they joined GuildQuality in May 2012. In that time, 215 out of 288 customers (75%) responded to a GuildQuality satisfaction survey, with the most recent response in June 2016.
Brad Van Weelden Company surveys all of their customers with the following exceptions:
Customers receive a brief survey shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Brad Van Weelden Company customer, if your project doesn't match the above exceptions, and if Brad Van Weelden Company completed work for you after May of 2012 but you haven't yet received a survey, please let us know.
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