For over 20 years, Ashton Woods has been known for designing versatile, energy-efficient homes close to jobs, shopping and transportation corridors. Ashton Woods effectively balances healthy-home features with energy efficiency in their Power House Green homes – which can save homeowners as much as 45% per year on utility bills. (more)
Jennifer and Cliff were true professionals. They were welcoming, communicative, and committed. Their knowledge, confidence, and responsiveness put us at ease, making our experience a lot less stressful. High fives for such and accomplishment, we commend Jennifer and Cliff for all they do.
Everything was done on time. I also got prompt reply's from Ashton Woods homes.
The customer service as well as the ability to work with me, they are very accommodating
I was most satisfied with working with the construction manager. Sean, the person I interacted with most, was nice a person to work with. He took care of whatever requests I had and he was very helpful in addressing any concerns I had. His manager were also really good about responding to my requests.
I was satisfied with my overall experience.
The warranty process has been really good. Steve has done a really nice job. Our overall experience has been good. They provide value in their homes. Their homes are very affordable.
Beautiful home in lovely community.
I would definitely go out of my way to purchase another Aston Woods home.
The sales person and move-in engineer were outstanding. Very personal, would follow up and ask what they could do, etc. Even after closing, the engineer, Bill Stimel (sp?) was extremely nice, comprehensive and attentive to the time of appointments. This gave the whole experience a very personal touch.
I was happy with the condition of the home. They went over every detail, and answered all of my questions. I liked all the people we worked with at Ashton Woods Homes. They were courteous, kind, and professional.
I was most satisfied by the building quality and the customer response. I really felt like the associates were prioritizing my needs. They made me feel like my house was the only one they were building. We are first-time home buyers. We had heard nightmare stories about buying a home, but we experienced nothing like that. The building and buying experience were very convenient and well informed. We were very satisfied.
Ashton Woods Homes were perfect. It was a great experience.
I really appreciated the constant feedback from Heather and Scott, and later Lori (I think her name was). Everytime I popped in they knew me by name, addressed my concerns, made me feel more confident and were very honest.
As a GuildQuality Guildmember, Ashton Woods Homes (Atlanta) relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Ashton Woods Homes (Atlanta) in Cumming, GA; Woodstock, GA; Atlanta, GA; Alpharetta, GA; Smyrna, GA; Sandy Springs, GA; Johns Creek, GA; Brookhaven, GA; Suwanee, GA; Marietta, GA; and 10 other cities in Georgia..
In this report, Ashton Woods Homes (Atlanta) has published a summary of the customer feedback they've received since they joined GuildQuality in December 2011. In that time, 1,370 out of 1,947 customers (70%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2014.