AquaTech Plumbing
(630) 416-3555

Our mission is to make you a customer for life. With more than 30 years experience, family-owned AquaTech Plumbing of Illinois provides "Better Plumbing for Better Pricing" to residential, commercial and industrial customers. We employ only drug screened and licensed plumbers to ensure you receive expert plumbing and quality service. Our locations in Naperville (608 S Washington), Aurora (1585 Beverly Ct by the Outlet Mall), St. Charles (100 Illinois), and Wheaton (123 Danada Square), allow us to comfortably serve all surrounding far west suburbs. Please call us. We would love to have you as our customer.


Customer Feedback Summary

Of 107 customers surveyed, 45 responded (42%)
Clean & Safe
98%
Communication
100%
Installation Crew
98%
Work Done Right
98%
Professional & Organized
100%
Quality Of Materials
100%
Quality Of Workmanship
100%
Sales Knowledge
100%
Schedule
98%

Map of Recent Work

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Comments


  • Comment from Montgomery, IL
    Dec 10, 2014

    I was very, very satisfied.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Montgomery, IL
    Dec 10, 2014

    He ran into a problem because a part I had was supposed to be universal but wasn't. He made an adjustment, went to the store to pick up a part and gave me a great price cut.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Plainfield, IL
    Dec 09, 2014

    I was satisfied with AquaTech Plumbing's punctuality because they were on time.

    Did you find this helpful? Yes
  • Comment from Aurora, IL
    Dec 09, 2014

    The plumber was extremely honest in recommending the additional parts needed that would best provide the best results and save us money in the future and not cause any more problems. We valued his recommendation.

    Did you find this helpful? Yes
  • "Area For Improvement" comment from Aurora, IL
    Dec 09, 2014

    None

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Aurora, IL
    Dec 09, 2014

    The, professional service recd; knowledge and meeting our needs in such an efficient way.

    Did you find this helpful? Yes
  • "Area For Improvement" comment from St. Charles, IL
    Nov 27, 2014

    none

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from St. Charles, IL
    Nov 27, 2014

    issues resolved and work was completed such that everything is working... no call backs to correct any issues

    Did you find this helpful? Yes
  • Comment from Romeoville, IL
    Aug 19, 2014

    TJ should get a raise in pay!

    Did you find this helpful? Yes
  • "Sales Knowledge" comment from Romeoville, IL
    Aug 19, 2014

    We are so happy about how TJ fixed our outdoor faucet!!!!!!! He had to cut some drywall and put in a whole new pipe and faucet....and he did a great job!!!!!!!!! TJ knew what to do and was very professional and did his job masterfully, like an old pro.

    Did you find this helpful? Yes
  • "Area For Improvement" comment from Romeoville, IL
    Aug 19, 2014

    The cost was a bit high but the job was done well. We are happy with everything.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Romeoville, IL
    Aug 19, 2014

    With the job well done......top notch workmanship!

    Did you find this helpful? Yes
  • Comment from St. Charles, IL
    Aug 13, 2014

    They did very well, they seem to be a good company.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from St. Charles, IL
    Aug 13, 2014

    I was satisfied that he told me that there was a coupon in my phone book so fifty dollars came off the bill.

    Did you find this helpful? Yes
  • "Area For Improvement" comment from West Chicago, IL
    Aug 05, 2014

    Everyone was fantastic and did great.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from West Chicago, IL
    Aug 05, 2014

    AquaTech Plumbing was able to help me work with the city codes.

    Did you find this helpful? Yes
  • Comment from Montgomery, IL
    Aug 05, 2014

    We used them in the past and will continue to use them.

    Did you find this helpful? Yes
  • "Area For Improvement" comment from Montgomery, IL
    Aug 05, 2014

    None at all for what we wanted.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Montgomery, IL
    Aug 05, 2014

    All of them. Everything they did from beginning to end was nice and neat.

    Did you find this helpful? Yes
  • Comment from Batavia, IL
    Aug 05, 2014

    I'm not one that's easily pleased, so they should take this with a very good feeling. When TJ came to our house, he even put booties on. He was young, but definitely an asset to that company.

    Did you find this helpful? Yes
More Comments

Affiliations

  • GuildQuality
  • Angie's List
  • Better Business Bureau
GuildQuality Member
Guildmember
Since 2012

Types of Work

  • Plumbing service job (108)

Recent Activity

  • 12/18/14 AquaTech Plumbing received feedback from a customer in Oswego, IL.

More about AquaTech Plumbing

As a GuildQuality Guildmember, AquaTech Plumbing relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of AquaTech Plumbing in Naperville, IL; Aurora, IL; St. Charles, IL; Geneva, IL; Plainfield, IL; Batavia, IL; West Chicago, IL; Bolingbrook, IL; Montgomery, IL; Elgin, IL; and 14 other cities in Illinois.

In this report, AquaTech Plumbing has published a summary of the customer feedback they've received since they joined GuildQuality in November 2012. In that time, 45 out of 107 customers (42%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2014.