AquaTech Plumbing
Illinois(630) 416-3555

Our mission is to make you a customer for life. With more than 30 years experience, family-owned AquaTech Plumbing of Illinois provides "Better Plumbing for Better Pricing" to residential, commercial and industrial customers. We employ only drug screened and licensed plumbers to ensure you receive expert plumbing and quality service. Our locations in Naperville (608 S Washington), Aurora (1585 Beverly Ct by the Outlet Mall), St. Charles (100 Illinois), and Wheaton (123 Danada Square), allow us to comfortably serve all surrounding far west suburbs. Please call us. We would love to have you as our customer.


Customer Feedback Summary

Of 133 customers surveyed, 56 responded (42%)
Clean & Safe
98%
Communication
98%
Installation Crew
98%
Work Done Right
98%
Professional & Organized
100%
Quality Of Materials
100%
Quality Of Workmanship
100%
Sales Knowledge
100%
Schedule
98%

Map of Recent Work

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Comments


  • "Area Of Satisfaction" comment from Aurora, IL
    Mar 30, 2015

    I was most satisfied with the actual technician who was sent out. He was extremely friendly, he helped my mom with a few things, and he was great with my dog and son. He was awesome.

    Did you find this helpful? Yes
  • Comment from Batavia, IL
    Mar 17, 2015

    The entire staff at AquaTech was great to work with!!

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Batavia, IL
    Mar 17, 2015

    A special thanks to Larry for taking the time to help us resolve our water heater issues.

    Did you find this helpful? Yes
  • "Area For Improvement" comment from Naperville, IL
    Mar 13, 2015

    They did not fall short of my expectations in any way.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Naperville, IL
    Mar 13, 2015

    I was most satisfied that their work solved the problems I was having.

    Did you find this helpful? Yes
  • "Area For Improvement" comment from Aurora, IL
    Mar 12, 2015

    None

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Aurora, IL
    Mar 12, 2015

    All areas. I called at 7:00am and my new water heater was installed by moon the same day.

    Did you find this helpful? Yes
  • "Area For Improvement" comment from Aurora, IL
    Jan 27, 2015

    No problems on this visit.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Aurora, IL
    Jan 27, 2015

    Came on time, worked professionally. Appropriate conversation, explanations, etc.

    Did you find this helpful? Yes
  • Comment from Aurora, IL
    Jan 09, 2015

    I was extremely pleased and my tech was phenomenal. He listen to what I asked for and gave me what I wanted. He went beyond my expectation. The gave us prompt service and we love the product as well.

    Did you find this helpful? Yes
  • "Area For Improvement" comment from St. Charles, IL
    Jan 02, 2015

    AquaTech Plumbing fell short with pricing because I thought they were a little expensive.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from St. Charles, IL
    Jan 02, 2015

    The efficiency and the technology was above adequate and they made me feel confident that I chose the right company.

    Did you find this helpful? Yes
  • Comment from Montgomery, IL
    Dec 10, 2014

    I was very, very satisfied.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Montgomery, IL
    Dec 10, 2014

    He ran into a problem because a part I had was supposed to be universal but wasn't. He made an adjustment, went to the store to pick up a part and gave me a great price cut.

    Did you find this helpful? Yes
  • Comment from Aurora, IL
    Dec 09, 2014

    The plumber was extremely honest in recommending the additional parts needed that would best provide the best results and save us money in the future and not cause any more problems. We valued his recommendation.

    Did you find this helpful? Yes
  • "Area For Improvement" comment from Aurora, IL
    Dec 09, 2014

    None

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Aurora, IL
    Dec 09, 2014

    The, professional service recd; knowledge and meeting our needs in such an efficient way.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Plainfield, IL
    Dec 09, 2014

    I was satisfied with AquaTech Plumbing's punctuality because they were on time.

    Did you find this helpful? Yes
  • "Area For Improvement" comment from St. Charles, IL
    Nov 27, 2014

    none

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from St. Charles, IL
    Nov 27, 2014

    issues resolved and work was completed such that everything is working... no call backs to correct any issues

    Did you find this helpful? Yes
More Comments

Affiliations

  • GuildQuality
  • Angie's List
  • Better Business Bureau
GuildQuality Member
Guildmember
Since 2012
Feedback Milestone
10 Consecutive Great Reviews
2015 - See more

Types of Work

  • Plumbing service job (137)

Recent Activity

  • 3/30/15 AquaTech Plumbing received feedback from a customer in Aurora, IL.
  • 3/17/15 AquaTech Plumbing received feedback from a customer in Batavia, IL.
  • 3/13/15 AquaTech Plumbing received feedback from a customer in Naperville, IL.

More about AquaTech Plumbing

As a GuildQuality Guildmember, AquaTech Plumbing relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of AquaTech Plumbing in Aurora, IL; Naperville, IL; St. Charles, IL; Geneva, IL; Batavia, IL; Plainfield, IL; Montgomery, IL; Bolingbrook, IL; West Chicago, IL; Darien, IL; and 14 other cities in Illinois.

In this report, AquaTech Plumbing has published a summary of the customer feedback they've received since they joined GuildQuality in November 2012. In that time, 56 out of 133 customers (42%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2015.