AquaTech Plumbing
(630) 416-3555

Our mission is to make you a customer for life. With more than 30 years experience, family-owned AquaTech Plumbing of Illinois provides "Better Plumbing for Better Pricing" to residential, commercial and industrial customers. We employ only drug screened and licensed plumbers to ensure you receive expert plumbing and quality service. Our locations in Naperville (608 S Washington), Aurora (1585 Beverly Ct by the Outlet Mall), St. Charles (100 Illinois), and Wheaton (123 Danada Square), allow us to comfortably serve all surrounding far west suburbs. Please call us. We would love to have you as our customer.


Customer Feedback Summary

Of 84 customers surveyed, 38 responded (45%)
Clean & Safe
97%
Communication
100%
Installation Crew
97%
Work Done Right
97%
Professional & Organized
100%
Quality Of Materials
100%
Quality Of Workmanship
100%
Sales Knowledge
100%
Schedule
97%

Map of Recent Work

Comments All Projects
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Comments


  • comment
    Additional Comment
    St. Charles, IL
    Aug 13, 2014

    They did very well, they seem to be a good company.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    St. Charles, IL
    Aug 13, 2014

    I was satisfied that he told me that there was a coupon in my phone book so fifty dollars came off the bill.

    Did you find this helpful? Yes
  • comment
    Area For Improvement
    West Chicago, IL
    Aug 05, 2014

    Everyone was fantastic and did great.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    West Chicago, IL
    Aug 05, 2014

    AquaTech Plumbing was able to help me work with the city codes.

    Did you find this helpful? Yes
  • comment
    Additional Comment
    Montgomery, IL
    Aug 05, 2014

    We used them in the past and will continue to use them.

    Did you find this helpful? Yes
  • comment
    Area For Improvement
    Montgomery, IL
    Aug 05, 2014

    None at all for what we wanted.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Montgomery, IL
    Aug 05, 2014

    All of them. Everything they did from beginning to end was nice and neat.

    Did you find this helpful? Yes
  • comment
    Additional Comment
    Batavia, IL
    Aug 05, 2014

    I'm not one that's easily pleased, so they should take this with a very good feeling. When TJ came to our house, he even put booties on. He was young, but definitely an asset to that company.

    Did you find this helpful? Yes
  • comment
    Area For Improvement
    Batavia, IL
    Aug 05, 2014

    There was no area that AquaTech Plumbing fell short of my expectations. I was totally satisfied, in fact, I wanted to fill out a survey because I was so pleased.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Batavia, IL
    Aug 05, 2014

    I was most satisfied with the gentleman that came to my home. He gave me suggestions on how to prevent future issues from happening. He showed that he cared about our family and our home. He gave us wonderful suggestions on how to prevent some serious problems from happening down the line. That was something he did on his own. When my kids take showers, the water leaks onto the floor and downstairs and he told me how to prevent that. He wasn't even there for that. I would definitely recommend them. In winter, they came out when my pipes burst and flooded. They came out so that I could have water that night. I know they must have been busy because a lot of people in the area had the same problem. I am very satisfied with them, they could have really taken me that night too because I was very desperate. I appreciate that they even used a coupon that night. That made me feel really good about them.

    Did you find this helpful? Yes
  • comment
    Additional Comment
    Aurora, IL
    Jul 30, 2014

    They are my go to company. I can't say enough good things about them.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Aurora, IL
    Jul 30, 2014

    They exceeded my expectations. I've used them 3-4 times on my rental property and they've been nothing but open and honest. They are always on time and always do a good job The last time we used them they had a new employee and she was so good I called the company owner to tell them what a phenominal new employee she is.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    North Aurora, IL
    Apr 16, 2014

    I called them and it was very cold and they were prompt and came in the next day. They told us what we needed and quickly did our repairs.

    Did you find this helpful? Yes
  • comment
    Additional Comment
    Aurora, IL
    Mar 01, 2014

    I was very pleases with the experience and I would recommend them to others and use them again.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Aurora, IL
    Mar 01, 2014

    I was most satisfied with how he was here quickly, he did the work quickly, it was done right the first time and it didn't cause any fuss to the family. I would recommend the company to others.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Naperville, IL
    Nov 06, 2013

    I was most satisfied with the professionalism. They responded as quickly as they got the parts.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Wheaton, IL
    Oct 26, 2013

    I was most satisfied with the quality of the work and with the fact that they came when the said they would come.

    Did you find this helpful? Yes
  • comment
    Additional Comment
    Naperville, IL
    Oct 08, 2013

    They did a great job.

    Did you find this helpful? Yes
  • comment
    Problem Resolution
    Naperville, IL
    Oct 08, 2013

    I had no problems.

    Did you find this helpful? Yes
  • comment
    Area For Improvement
    Naperville, IL
    Oct 08, 2013

    In no areas did they fall short.

    Did you find this helpful? Yes
More Comments

Affiliations

  • GuildQuality
  • Angie's List
  • Better Business Bureau
GuildQuality Member
Guildmember
Since 2012

Types of Work

  • Plumbing service job (84)

Recent Activity

  • 8/19/14 AquaTech Plumbing received feedback from a customer in Romeoville, IL.

More about AquaTech Plumbing

As a GuildQuality Guildmember, AquaTech Plumbing relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of AquaTech Plumbing in Naperville, IL; Aurora, IL; Geneva, IL; St. Charles, IL; Plainfield, IL; Batavia, IL; West Chicago, IL; Elgin, IL; Wheaton, IL; Downers Grove, IL; and 11 other cities in Illinois..

In this report, AquaTech Plumbing has published a summary of the customer feedback they've received since they joined GuildQuality in November 2012. In that time, 38 out of 84 customers (45%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2014.