As Atlanta's premier design/build full-service remodeling firm, AK Complete Home Renovations has been the right company for countless homeowners. We pride ourselves on being a dependable and reliable contractor that provides turnkey professional services for complete home renovations. Our in-house designers, architects and craftsmen give you the peace of mind that comes with working with a knowledgeable full-service firm. Constantly expanding to meet your needs, we are also proud to offer the design and construction of decks, basements, additions, wine cellars, roofing, siding, and more. Visit us on the web to see the beauty of our name brand cabinets, including Sole Design Cabinetry, Omega, Dynasty by Omega, Timberland, and Tedd Wood. We'll listen to your requirements and expectations and then develop a custom design, complete with 3-D visuals and a detailed job description with associated pricing that best meets your expectations, functionality, and economics. Leaving no stone unturned, we want your dream house to become a reality, right in your current space!
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
Design build remodel (55)
Kitchen remodel (33)
Bathroom remodel (13)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
I was most satisfied with the architectural design.
The actual samples for cabinets and cabinet hardware made the choices much easier. Having Ed Cholfin meet with me to choose the tiles and granite allowed me to stay in budget and know what appropriate choices there were.
Ed always reviewed each step with me and what was on the "to do" list for each new part of the construction and remodeling. I always knew what to expect ahead of time.
Ed Cholfin was extremely professional, meticulous, and thorough in his proposal, explanation of design and pricing, and work crew and schedule. He explained how things were done and how he came up with certain design recommendations for me. Ed was always available to answer questions and would email me ahead of time if there were any changes in schedule, or things he needed me to complete in a timely manner (ie: picking out paint colors, bathroom lights). He checked in with his crew just about daily and would touch base with me. He reviewed their work and if something was not to his standards, Ed would have them make changes or re-do things. I couldn't have been more pleased. Even though our home project was not what would be considered a big job, Ed and his crew treated me and the work as if it were a big project. I asked to get "the biggest bang for my buck" and that's just what I got...with many excellent details and 3 finished bathrooms that look beautiful and have added to the value of our home.
Please see my comment for Q 18. I couldn't feel more comfortable recommending Ed Cholfin and AK Complete Renovations to my friends.
Keep doing what you're doing!
I've given his name to 2 of my friends so far.
I would not hesitate to refer AK CHR to others because they fulfilled all of their promises and got 4's on all the above mentioned criterion. Seems to be kind of rare these days.
No, I think Ed ad his team have got it down!
They were actually done before the expected time.
We need a good, reliable general contractor to help us with a bathroom renovation. How do I find one that won't charge us more because of our address?
A good, reliable general contractor would never charge more or less depending on your address. GuildQuality.com is one of the best places to find real, honest feedback from REAL clients. You can also use the map feature on each pro's listing to see who has worked in your area!
What's the first thing to start with when doing a bathroom redesign/remodel?
We recommend that clients take a look at our website, our online testimonials and our Guild Quality feedback and scores to get a good feel for our company. Next we recommend they take some time to fill our Bath Planning Questionnaire so our design team will know exactly where to begin! Filling out this questionnaire is completely optional, but we have found that the questions help our clients gain insight into their needs for their new space.
What are the top 3 energy efficiency upgrades I can do to my 2-story home?
We have written on good bit on this subject: Please take a look at these blogs we wrote!
As a GuildQuality Guildmember, AK Complete Home Renovations relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of AK Complete Home Renovations in Marietta, GA; Atlanta, GA; Alpharetta, GA; Roswell, GA; Duluth, GA; Cumming, GA; Acworth, GA; Powder Springs, GA; Woodstock, GA; Lilburn, GA; and 12 other cities in Georgia, US Minor Outlying Islands and Florida.
In this report, AK Complete Home Renovations has published a summary of the customer feedback they've received since they joined GuildQuality in December 2005. In that time, 90 out of 101 customers (89%) responded to a GuildQuality satisfaction survey, with the most recent response in June 2015.
AK Complete Home Renovations surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a AK Complete Home Renovations customer, and if AK Complete Home Renovations completed work for you after December of 2005 but you haven't yet received a survey, please let us know.
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