Vantage Point Exteriors of Blue Springs, MO reviews and customer feedback from GuildQuality surveys
Vantage Point Exteriors
1130 SW Kimstin CourtBlue Springs, MO 64015(816) 668-7240

Kansas City James Hardie siding, replacement windows, and vinyl siding replacement company. You work side by side with Katie & Matt, the owners, so we have no high pressure sales force to deal with and your project stays on course with Angie's list 2012 Super Service Award winning company. We understand that your home is your #1 investment, and we take your trust and our job for you seriously. As long as the quality of products are comparable, we also give you a VantagePoint Exclusive in writing lowest bid guarantee. All of our jobs also include our Lifetime Service and Labor Warranty, along with all our products carrying Lifetime Manufacturer's warranties


Customer Feedback Summary

Of 52 customers surveyed, 27 responded (52%)
Clean & Safe
100%
Communication
85%
Installation Crew
96%
Problem Resolution
89%
Professional & Organized
93%
Quality Of Materials
100%
Quality Of Workmanship
93%
Sales Knowledge
96%
Schedule
89%
Value
93%
Work Done Right
96%
Likely to Recommend
93%

Map of Recent Work

Reviews & Comments Reviews Only All Projects
search by zip code:
search

Reviews & Comments

2 Ratings
0
0
0
0
2
Currently Viewing:

  • Vantage Point Exteriors
    Review by K.A.L. of Kansas City, MO
    Jan 23, 2015

    Please avoid this contractor. He makes promises he cannot keep. His contractors are not factory certified as promised. He does not go to the job site every day as promised. He does not fix problems, you may find after final payment. Please be aware of the contract that he has an arbitration clause, which he needs to avoid being sued. Generally, the contractor appears to be in over his head. He does more work than he needs to for such a small company. He also uses subcontractors for certain aspects of his work, like gutters, that he appears to find on Craigslist or other sites.

    Did you find this helpful? Yes
  • Vantage Point Exteriors
    Review by D.A.L. of Kansas City, MO
    Jan 19, 2015

    Had to finance the project myself. Poor communication. Job was left unfinished for over two weeks because proper planning had not been done. MIA on the job site. Subcontracted all of the work. Never bothered to come by to pick up the yard sign out of my yard. Had to ask numerous times for an actual written invoice to document all of the payments that I had made. Very sketchy business practice. Would not recommend.

    Did you find this helpful? Yes
  • Comment from Lees Summit, MO
    May 11, 2013

    We were not looking forward to painting the house exterior but didn't expect we could afford James Hardie siding. Matt cut through the financial confusion and made it affordable and easy to accomplish. We just haven't ever experienced a contractor who has the process figured out as well as Matt and Katie do. A tag line on their marketing material says "Will do job right at lowest cost, period" ... and they do!

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Lees Summit, MO
    May 11, 2013

    Matt and Katie, of course, are techno-wizards who handle every detail quick and efficiently. They have good processes in place and work "smart". The roof supervisor, Sylvester, communicated well with us. Don't know his name, but one of the roof guys even washed our skylights! Little thing to him, but big thing to us since we would have had to hire someone to climb on the roof to do it.

    Did you find this helpful? Yes
  • "Area For Improvement" comment from Lees Summit, MO
    May 11, 2013

    Vantage Point Exteriors did NOT fall short of ANY of our expectations.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Lees Summit, MO
    May 11, 2013

    So far, only the roof has been done. (We are also having windows, gutters and James Hardie siding installed later.) We are very happy with the roof work--positive comments from neighbors, too. The roof team was fast (quicker than expected!), professional, clean and courteous.

    Did you find this helpful? Yes
  • "Current Referrals" comment from Lees Summit, MO
    May 11, 2013

    We have already referred four or five neighbors to Matt and Katie and are staying alert for other friends who may want exterior work done on their homes.

    Did you find this helpful? Yes
  • Comment from Grandview, MO
    May 09, 2013

    They did the work on time, professionally, and the work was cleaned up properly.

    Did you find this helpful? Yes
  • "Work Done Right" comment from Olathe, KS
    Apr 24, 2013

    We had to have them come out and redo the deck and do something else on the downspout.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Olathe, KS
    Apr 24, 2013

    The siding and the deck is nice. Everything they did is really nice.

    Did you find this helpful? Yes
  • "Installation Crew" comment from Olathe, KS
    Apr 24, 2013

    They did a good job.

    Did you find this helpful? Yes
  • "Area For Improvement" comment from overland park, KS
    Apr 24, 2013

    Just knowing when crew was going to show-up. My idea of early is 7-8 am..... Was told crew would be here early and more than once it was closer to noon. - Seemed that crew had to drive all over the city to gather materials and tools.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Prairie Village, KS
    Apr 22, 2013

    I was very satisfied with how quickly it got done.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Lees Summit, MO
    Apr 20, 2013

    Dalton was outstanding. He was the head of putting the siding on, and he was great. Matt and Katie were great too.

    Did you find this helpful? Yes
  • "Sales Knowledge" comment from Lees Summit, MO
    Apr 20, 2013

    4+

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Lees Summit, MO
    Apr 20, 2013

    They did everything we asked them to do, plus more.

    Did you find this helpful? Yes
  • "Installation Crew" comment from Lees Summit, MO
    Apr 20, 2013

    4+

    Did you find this helpful? Yes
  • "Communication" comment from Lees Summit, MO
    Apr 20, 2013

    I loved their staff. Ed, the head installer, was very attentive to detail and did an excellent job.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Lees Summit, MO
    Apr 20, 2013

    Ed Holiday, the installer, and his crew did a magnificent job.

    Did you find this helpful? Yes
  • "Area For Improvement" comment from Lees Summit, MO
    Apr 20, 2013

    They did a magnificent job all around. They came on time when they said they would, despite the weather. The weather didn't slow them down.

    Did you find this helpful? Yes
More Reviews & Comments

GuildQuality Partner Affiliations

  • James Hardie Rewards Advantage Remodeler

Affiliations

  • GuildQuality
  • Angie's List

Types of Work

  • Roof (33)
  • Siding (33)
  • Windows & doors (33)

More about Vantage Point Exteriors

As a GuildQuality Guildmember, Vantage Point Exteriors relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Vantage Point Exteriors in Kansas City, MO; Overland Park, KS; Lees Summit, MO; Lenexa, KS; Prairie Village, KS; Independence, MO; Mission, KS; Olathe, KS; Olathe, MO; Blue Springs, MO; and 10 other cities in Missouri and Kansas.

In this report, Vantage Point Exteriors has published a summary of the customer feedback they've received since they joined GuildQuality in May 2013. In that time, 27 out of 52 customers (52%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2015.