Sign up for a trial, send us your 20 most recent customers, and GuildQuality will start surveying the next day with our standard survey. You'll begin receiving survey responses immediately.
Read what our members have to say about working with GuildQuality, or watch a few videos.
Our three-tiered survey process lets customers respond by email, mail, or telephone.
We're friendly, and we make it easy for customers to respond. As a result, our average survey response rate is 70%.
Customize your surveys or choose from our templates.
Receive survey responses via email in real-time, with customizable notifications.
Our industry-leading performance reporting enables you to monitor trends in your company's performance, and the performance by individual team members, divisions, neighborhoods, product, etc.
Benchmark your performance against customized peer group averages.
Use our API to integrate your survey feedback with your existing systems.
Easily export all of your data into an Excel or CVS file to conduct your own advanced analysis.
Optional & No Additional Cost
Publish a summary of your performance, selected customer comments, and pictures of your work on your GuildQuality Profile Page. Here's our own!
Integrate your GuildQuality account with social media, and publish selected customer comments directly to Facebook and Twitter.
Let customers add reviews to their survey response and publish those reviews on your Guildmember Profile Page. Reviews get indexed by search engines and returned in search results.
Apply for GuildQuality's annual Guildmaster Award.
You can change your plan or cancel your membership at any time. We want to earn your business every month.
Create as many users for your account as you like, with no additional charge per user.
The complimentary surveys you receive each month are good for 12 months.
Every single member -- no matter how large or small -- receives friendly, live, knowledgeable, and personalized support.