Since 1997, Majors Home Improvement has delivered premium products, quality workmanship and unparalleled service, before and after the sale – all at an affordable price. The satisfaction of our clients is critical to our continued success. In fact, we owe our business growth to repeat customers and referrals from happy clients throughout Pensacola, Gulf Breeze, Navarre, Niceville, Daphne and Fairhope. We are proud to be the local home improvement company of choice for Northwest Florida. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
Entry doors (189)
Screen porch (189)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
I was most satisfied with the timeliness of the completion of the project. It was done ahead of schedule.
How the installers seemes to care about the final outcome as of it was their home
Pleasant, honest personnel, obvious care and concern for the customer, bending over backwards to meet our needs--with ZERO sales pressure. There was no shenanigans like--sign in 10 days for a discount. You simply quoted a fair price from the start and invited estimates from others to help us decide--so we chose Majors! I don't know that you could have exceeded my expectations, because your television advertisement set the bar VERY HIGH. Frankly, if I had this project to do all over again, I would most certainly contract with Majors all over again.
i was most satisfied that they were quick and prompt.
I was completely satisfied in all areas. From the first phone call to the final one everyone was friendly and informative.
The install crew was great.
They were pretty steady workers, and the product came out looking great. They made adjustments when needed, without any problems.
As a GuildQuality Guildmember, Majors Home Improvement relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Majors Home Improvement in Pensacola, FL; Milton, FL; Navarre, FL; Gulf Breeze, FL; Pace, FL; Fort Walton Beach, FL; Cantonment, FL; Crestview, FL; Shalimar, FL; Niceville, FL; and 38 other cities in Florida, Alabama and District of Columbia.
In this report, Majors Home Improvement has published a summary of the customer feedback they've received since they joined GuildQuality in June 2010. In that time, 736 out of 941 customers (78%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2016.
Majors Home Improvement surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Majors Home Improvement customer, and if Majors Home Improvement completed work for you after June of 2010 but you haven't yet received a survey, please let us know.
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Thank you for sharing your feedback. We will send you a post card with instructions on how to confirm your review. Once we receive your confirmation, we will publish your review.