Since 1997, Majors Home Improvement has delivered premium products, quality workmanship and unparalleled service, before and after the sale – all at an affordable price. The satisfaction of our clients is critical to our continued success. In fact, we owe our business growth to repeat customers and referrals from happy clients throughout Pensacola, Gulf Breeze, Navarre, Niceville, Daphne and Fairhope. We are proud to be the local home improvement company of choice for Northwest Florida. (more)
I was most satisfied with their customer service personnel. Everyone was great.
I would to like to recognize Sean and Cameron for their exceptional service.
In general, my expectations were exceeded in every way. I would use Majors Home Improvement again and refer them to all my family and friends.
I liked how professional they were and how they explained everything to us down to how to take care of the material.
It was just an overall really good experience. We really loved the product and we just couldn't be more satisfied at all with Majors Home Improvement.
Majors Home Improvement is always right on time. They gave me updates on where they were at and what they would be taking care of the next day, They always asked if I had any questions.
Everybody we dealt was professional.
I was so pleased with their service and product the first time that I contacted them for a second job andwill continue to call again when I have another job needed to be done.
Sales, product, style, color, really everything! It was painless and best of all communication was excellent !
We were very pleased with the thoroughness of installation crew.
Majors Home Improvement was professional from the initial call until the job was finished. Their expectations for the work were higher than my personal expectations. I am fully confident that if any issues should arise that they will handle them promptly and professionally.
The quality of their work. They were on time. The price was good and so was the product..
Chuck, the salesperson, was exceptional.
I was most satisfied with the communication. They communicate well.
Cameron, Jason, Steve, and Forrest were great.
I'm most satisfied that they were on time and did what they said they would do.
I was most satisfied with the interaction and professionalism. It was the whole attitude you felt from them that was so nice.
Very satisfied with all --if I had to highlight one thing--I took time off work to be home when the city inspector came. After waiting a bit, I called Majors to confirm that I had the correct date, etc. Your employee was immediately willing to confirm with the city ---she did so and called me back within minutes. Great customer service!
I was most satisfied with the first class job. I am a handy man myself and I know what a good job is.
I was most satisfied with their professionalism, product quality, and outstanding service.
As a GuildQuality Guildmember, Majors Home Improvement relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Majors Home Improvement in Pensacola, FL; Milton, FL; Navarre, FL; Gulf Breeze, FL; Pace, FL; Fort Walton Beach, FL; Cantonment, FL; Shalimar, FL; Crestview, FL; Mary Esther, FL; and 38 other cities in Florida, Alabama and District of Columbia..
In this report, Majors Home Improvement has published a summary of the customer feedback they've received since they joined GuildQuality in June 2010. In that time, 647 out of 838 customers (77%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2014.
Majors Home Improvement surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Majors Home Improvement customer, and if Majors Home Improvement completed work for you after June of 2010 but you haven't yet received a survey, please let us know.