Since 1997, Majors Home Improvement has delivered premium products, quality workmanship and unparalleled service, before and after the sale – all at an affordable price. The satisfaction of our clients is critical to our continued success. In fact, we owe our business growth to repeat customers and referrals from happy clients throughout Pensacola, Gulf Breeze, Navarre, Niceville, Daphne and Fairhope. We are proud to be the local home improvement company of choice for Northwest Florida. (more)
I was most satisfied with all the service from the consultation to the installation.
My experience with Major was great from start to finish.They installed fifteen windows in four phases, and everything they did was perfect.
I was most satisfied with the salesman and the installation crews.
im so thankful for major home improvement in our community they did so great
Customer Service and policies/procedures. They send someone to go over your needs first, then they constantly email/call regarding the process and what's going on and what is to happen. They fulfill all requirements needed to get the job done !
This is a top rated company. I stand by their customer service and workmanship. They say what they mean and mean what they say. They have earned my trust !!
Service was great all around
Chuck presented the windows in a way that my wife and I understood. Our windows were old and extremely faded. The new windows have really changed the appearance of iur home.
We talked to a number of vendors when we decided to replace our windows. Majors was not the cheapest or most expensive but our opinion was they were the best value based on the product as it was presented. The experience from our initial meeting through final installation was outstanding. I would highly recommend Majors.
The installers were both a pleasure to have working in my home. They worked well together as a team. They were cheerful, solved the problems they encountered and made sure everything was clean inside the house and out, down to searching for any lost screws and nails on their hands and knees in the grass. They especially made the experience, for me, carefree and pleasurable.
All the Majors staff that worked on my window project were professional, knowledgeable and likeable. The job was done on time and the company worked around my tight schedule. It was a pleasure having them work in my home and I would recommend them to anyone needing their service.
Everything went according to plan with our window installation. The installation crew was experienced and professional. They fabricated or modified material to fit irregularities in our structure. They communicated the process clearly and in a timely manner.
Everything went very well and we are enjoying our new Windows and doors. All employees were exceptional.
I was most satisfied with the price.
The customer service at the install was great. He was very informative and detailed. He went above and beyond!
I was most satisfied with the crew. They were exceptionally courteous and professional. And very helpful in showing me how to operate the window.
Majors Home Improvement is a great company that provides great work.
I know if companies are good. I've been in Pensacola for a while and I have fallen down many pitfalls regarding companies that aren't actually licensed. Majors has to be up in the top ten of companies that I've used. They're great in every way. Their follow through is impeccable. They ran their permits and their work was very very good. As an example of their greatness: you get a package that shows pictures of who you're going to be talking to on the project! I couldn't think of an area where they need improvement. I don't normally recommend companies because I don't want that responsibility, but I would recommend Majors.
The quality of the workmanship and value for the money met my expectations. I like the end result.
I had to make sure they were doing the job right in one area. I had to stop them from doing something wrong, but they corrected it.
As a GuildQuality Guildmember, Majors Home Improvement relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Majors Home Improvement in Pensacola, FL; Milton, FL; Navarre, FL; Gulf Breeze, FL; Pace, FL; Cantonment, FL; Fort Walton Beach, FL; Crestview, FL; Shalimar, FL; Niceville, FL; and 38 other cities in Florida, Alabama and District of Columbia.
In this report, Majors Home Improvement has published a summary of the customer feedback they've received since they joined GuildQuality in June 2010. In that time, 706 out of 905 customers (78%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2015.
Majors Home Improvement surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Majors Home Improvement customer, and if Majors Home Improvement completed work for you after June of 2010 but you haven't yet received a survey, please let us know.