Guildmaster Award winners have demonstrated their ability to
consistently deliver an exceptional customer experience.
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401 Seacoast Parkway, Suite H
Mount Pleasant , SC 29464
Generally speaking residential builders fit into two distinct business classifications, production or custom, and these two classifications typically focus on a limited price range. Sabal Homes seemingly breaks the mold by offering customers a wide range of prices, product, locations, and personalization. With a sophisticated back office processing system, Sabal Homes is uniquely positioned to handle each of these dynamics yet never lose sight of the most important part, satisfying each customer. No two customers are completely alike, and we don't expect their houses to be either. Whether it's painting a bedroom pink for a new baby or adding a dog shower in a garage, we have systems in place to accommodate these customized changes for buyers in every price range.
That's easy- we build each of our homes as if we were going to live in them ourselves and treat each of our customers as we would want to be treated. At Sabal Homes that means several things: 1) Never treating a customer or their home as just another order or a number. 2) Setting proper upfront expectations and then meeting or exceeding those expectations. 3) Open line of communication throughout the entire process 4) Having team members on board that are aligned with the company's beliefs and that don't just talk about servicing our customers, but are out there doing it on a daily basis 5) Customer service doesn't stop when the home is closed.
A true cultural philosophy from management to construction and sales staff to contractors is paramount to ensure that everyone buys into these concepts- that core message must then be acted upon daily.
Our "niche" at Sabal Homes is the home buyer who is genuinely concerned about their investment. We cater to buyers who desire quality in a home and a personal relationship with our company. Not only is a home a great investment, it is also a personal and emotional purchase. Our customers recognize our appreciation for them and their home. Our customers are savvy, intelligent and diligent in their home search.
Our "niche" at Sabal Homes is the first time buyer and move up buyer. We pride ourselves on delivering custom home value and quality at production home pricing. However, with such a wide variety of product, pricing, and locations we actually have quite a few "move-down" and second and third home buyers as well.
Simply put, we love the business! As owners of Sabal Homes, we are Carolina natives, so we truly care about quality of construction, the environment of our great state, and the way we interact with our customers. We are from here and plan on staying here, so we are not going to do anything that would compromise our reputation. There is a reason why one of the owners personally performs the final walk with each customer, why we build EarthCraft certified and Energy Star rated homes, why we want the Sabal Home experience that we provide for each customer to be one that lasts a lifetime and one that they can't help but tell their friends and family about. We've had customers crying at the closing table because they were so excited about there new home, for most purchasing a new home is a fulfillment of a dream - the moment we lose the passion about fulfilling that dream is the day we close the doors at Sabal Homes.