Guildmaster Award winners have demonstrated their ability to
consistently deliver an exceptional customer experience.

Ken Garland Homes
A Closer Look at Ken Garland Homes
GuildQuality GuildmasterGuildQuality Guildmaster
Ken Garland Homes
Ken Garland, Jr., Owner

Ken Garland Homes
3065 E Corp Edge, Suite 101
Germantown , TN 38139
(901) 751-1632
Company History

Ken Garland, Sr. founded Ken Garland Homes in 1965, and his son, Ken Garland, Jr., joined the company part-time in 1988 while attending The University of Memphis. After graduating with a degree is sales & marketing in 1992, he joined the firm full time.

Scope of Work

Custom home construction.

Team Makeup

Ken Sr. and Jr. oversee administrative tasks and project management. Rob Hurston is our construction supervisor.

Personal

Ken Sr. and his wife Margaret have been married for 42 years and have two children, Ken and Elisa. Ken Jr. has been married to his wife Ashley for 11 years, and they have two children.

More than 90% of your clients would recommend your firm to a friend - this qualifies you as a GQ Guildmaster. How do you earn such high praise from your customers?

We stand behind the homes we build and genuinely try to please the customer.

Client Profile

Custom home owner clients who are looking for a home builder with experience in building custom homes.

Approach to Working With Clients

Hands on and good communication.

How do you market your company?

Many of our home owner clients come from referrals from previous clients.

Ongoing Staff Training and Development

We consistently attend seminars throughout the year to help us improve the homes we build and the service we provide.

Motivating Employees

We treat our employees fairly and honestly.

Why are you a builder/remodeler?

My father and grandfather both had construction backgrounds - I guess it's in my genes.

What should clients bring to the table and contribute during the construction process?  What can they do to help make the relationship a success?

Select a knowledgeable builder with experience in building custom homes. Do your homework and plan ahead. Make your selections early and try to avoid changes that add cost and time to the process.

What are the biggest challenges facing companies like yours in the building industry?  What are some of the challenges facing your business right now?

Our primary challenge is the rise in material and labor costs.

What's next for your company

We seek to continue to build upon our reputation as one of Memphis's premier custom home builders.