At University Painters we recognize that your home is perhaps your most valuable asset, and you want to beautify and protect it with a great paint job . Whether you are painting the exterior to protect and bring new life to your home or creating a new look on the interior, University Painters is dedicated to make your project successful. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
Interior painting (246)
Exterior painting (150)
Aging in place (1)
Bathroom remodel (1)
Commercial construction (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
I don't think they fell short at all. I'm very picky, and I think they exceeded my expectations.
I was very pleased with their follow-through on our directions. We had some interesting instructions, like painting certain walls a different color, painting here but not there, etc, and they did a great job of following our specific directions.
Ivan, the crew leader, provided exceptional service, as did Papageorge.
I chose to work with University Painters because their quote was reasonable, and I liked the work I saw them doing on a nearby home.
I'm just really happy with the final product. Thank you!
The areas where I was most satisifed with University Painters was them contacting me and being communicative. They showed up and left when they said they would. They were prepared. They responded to my concerns. They were very responsive and receptive.
I chose to work with University Painters because they were the most professional. They were the most responsive. They were able to draft me a quote right away and send me a proposal.
I was pleased with the walls and ceilings.
T.C. did a great job.
Yes I did. University Painters were in the middle.
As a GuildQuality Guildmember, University Painters relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of University Painters in Alexandria, VA; Washington, DC; Baltimore, MD; Fairfax, VA; Gainesville, VA; Bethesda, MD; Woodbridge, VA; Arlington, VA; Leesburg, VA; Manassas, VA; and 140 other cities in Maryland, Virginia, Ohio, Florida, Pennsylvania, and 5 other states.
In this report, University Painters has published a summary of the customer feedback they've received since they joined GuildQuality in November 2010. In that time, 12 out of 23 customers (52%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2013.
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