University Painters
7910 Woodmont Ave., Suite 1309Bethesda, MD 20814(800) 390-4848

At University Painters we recognize that your home is perhaps your most valuable asset, and you want to beautify and protect it with a great paint job . Whether you are painting the exterior to protect and bring new life to your home or creating a new look on the interior, University Painters is dedicated to make your project successful. (more)


Customer Feedback Summary

Of 121 customers surveyed, 77 responded (64%)
Currently Viewing By [University Painters Owner]:
Clean & Safe
96%
Communication
96%
Construction Quality
100%
Problem Resolution
99%
Professional & Organized
97%
Schedule
96%
Value
99%
Work Done Right
96%
Likely to Recommend
99%

Map of Recent Work

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Comments


  • comment
    Additional Comment
    Alexandria, VA
    Nov 18, 2014

    I would highly recommend University Painters to anyone I know, and I would call them back to do another job for us without hesitation.

    Did you find this helpful? Yes
  • comment
    Recognize Excellence
    Alexandria, VA
    Nov 18, 2014

    I recognize Steven Papageorge for his excellent leadership and service, which was delivered is such a professional way. I also recognize his foreman Jose Noel who did an great job, along with his team.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Alexandria, VA
    Nov 18, 2014

    We were most satisfied with the customer service and the work which transformed of our home back to a source of pride. This was our goal, and it was met professionally, and at a price that fit our budget.

    Did you find this helpful? Yes
  • comment
    Additional Comment
    Alexandria, VA
    Sep 03, 2014

    We were more than satisfied with the work they did for us. They really did a first rate job.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Alexandria, VA
    Sep 03, 2014

    I was most satisfied with the quality of the workmanship.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Alexandria, VA
    May 08, 2014

    I was most satisfied with the painting on the walls and ceiling. It was perfect.

    Did you find this helpful? Yes
  • comment
    Why Choose Us?
    Alexandria, VA
    May 08, 2014

    I just decided on it. They were on time, and answered all of my questions right. It was just the luck of the draw.

    Did you find this helpful? Yes
  • comment
    Additional Comment
    Bristow, VA
    May 01, 2014

    Great Job overall

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Haymarket, VA
    May 01, 2014

    Omar and Pepito were excellent workers. Did outstanding job

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Bethesda, MD
    Apr 28, 2014

    Excellent communications, friendly and direct, top-notch work by congenial pros.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Dumfries, VA
    Apr 15, 2014

    I was impressed that they took their time in completing the task.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Haymarket, VA
    Apr 12, 2014

    I was most satisfied with the professional paint job. They did a beautiful job on the molding. They were very professional and courteous to me.

    Did you find this helpful? Yes
  • comment
    Area For Improvement
    Gainesville, VA
    Mar 25, 2014

    None, They exceeded my expectations!

    Did you find this helpful? Yes
  • comment
    Additional Comment
    Bristow, VA
    Mar 12, 2014

    Happy to serve as a reference

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Bristow, VA
    Mar 12, 2014

    Workmanship exceeded expectations

    Did you find this helpful? Yes
  • comment
    Work Done Right
    Alexandria, VA
    Feb 28, 2014

    I mentioned on phone that there was a situation that needed to be resolved. Steve and his crew promptly took care of it. That was over three weeks ago. Recently, I've noticed something else that needs to be addressed, so I plan on calling him back.

    Did you find this helpful? Yes
  • comment
    Area For Improvement
    Alexandria, VA
    Feb 28, 2014

    They did not fall short. The representative was professional in the meeting, and the crew carried out the work in a productive and professional manner. They provided great service.

    Did you find this helpful? Yes
  • comment
    Recognize Excellence
    Lorton, VA
    Jan 21, 2014

    Steven Papageorge has always been very professional and respectful.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Lorton, VA
    Jan 21, 2014

    Quick response and service, fair price, quality of workmanship

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Alexandria, VA
    Jan 14, 2014

    I was satisfied with the regional manager that I work with. He has been the guy that I have gone to for multiple jobs. He is great to work with. My wife was in the hospital while they were painting and he was very flexible. I left a key with him and could meet up with him. The crew was great as well. I felt comfortable working with Steven.

    Did you find this helpful? Yes
More Comments

Affiliations

  • GuildQuality
GuildQuality Member
Guildmember
Since 2010

Types of Work

  • Interior painting (132)
  • Exterior painting (99)
  • Handyman (27)
  • Carpentry (10)
  • Commercial construction (1)

Recent Activity

  • 11/20/14 University Painters received feedback from a customer in Lititz, PA.
  • 11/19/14 University Painters received feedback from a customer in Annandale, VA.
  • 11/19/14 University Painters received feedback from a customer in Pompano Beach, FL.
  • 11/18/14 University Painters received feedback from a customer in Fairfax, VA.
  • 11/18/14 University Painters received feedback from a customer in Alexandria, VA.

More about University Painters

As a GuildQuality Guildmember, University Painters relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of University Painters in Alexandria, VA; Washington, DC; Bethesda, MD; Baltimore, MD; Woodbridge, VA; Fairfax, VA; Leesburg, VA; Arlington, VA; Gainesville, VA; Silver Spring, MD; and 120 other cities in Maryland, Ohio, Virginia, Florida, Pennsylvania, and 5 other states..

In this report, University Painters has published a summary of the customer feedback they've received since they joined GuildQuality in November 2010. In that time, 77 out of 121 customers (64%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2014.