At University Painters we recognize that your home is perhaps your most valuable asset, and you want to beautify and protect it with a great paint job . Whether you are painting the exterior to protect and bring new life to your home or creating a new look on the interior, University Painters is dedicated to make your project successful. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
Interior painting (234)
Exterior painting (139)
Aging in place (1)
Bathroom remodel (1)
Commercial construction (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Professionalism of the crew, they went above and beyond what was in the contract to make sure I am a happy customer. A +
Dominic was pleasant and professional, Ivan and his workers did a fantastic job. The work was completed quickly and beautifully. The men were very respectful of the home and left the job site tidy at the end of each day.
I appreciated Rene Larco's good communication, hard work, can do attitude and reliability. I also appreciated the quality of people on the two different crews that worked at our house. I was especially impressed with Pedro and his men. They all did high quality work and clearly had the goal in mind of...
Alberto was excellent. Also, Steven Papageorge was very helpful and his management and customer service skills are top shelf.
I was impressed with the professionalism of Mr. Papageorge and his get down to it mind set. Also, the price was fair and in line with the going rate for comparable homes in the area where my house is located. So I decided to try UP for the job I wanted done.
I was most satisfied with the quality of work.
on time; stayed on schedule; quality work; cleaned up before they left
Everything was handled professionally and in a timely manner, the paint job was excellent, and the price was very reasonable.
Very fast service! On time and well organized.
Let me just give it to you in a nutshell. They've done work for me in the past, did some interior painting, etc. I'm very happy with them. Dominic was very great to work with!
As a GuildQuality Guildmember, University Painters relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of University Painters in Alexandria, VA; Washington, DC; Fairfax, VA; Baltimore, MD; Bethesda, MD; Gainesville, VA; Woodbridge, VA; Arlington, VA; Leesburg, VA; Manassas, VA; and 137 other cities in Maryland, Ohio, Virginia, Florida, Pennsylvania, and 5 other states.
In this report, University Painters has published a summary of the customer feedback they've received since they joined GuildQuality in November 2010. In that time, 113 out of 171 customers (66%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2016.
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