Kliethermes Homes and Remodeling Inc. is a construction and development company that builds new homes, rental property, remodels existing homes, develops commercial rental property and develops land for sale as residential and commercial building lots. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
Bathroom remodel (495)
Kitchen remodel (488)
Whole house remodel (472)
Custom home (465)
Design build remodel (10)
Screen porch (9)
Basement remodel (7)
Windows & doors (6)
Entry doors (4)
Outdoor living area (4)
Interior painting (3)
Interior renovation (3)
Exterior trim (2)
Foundation repair (2)
Gutter protection (2)
Historic restoration (2)
Interior upfit (2)
Roof repair (2)
Structural repairs & reinforcement (2)
Attic ventilation/insulation (1)
Covered porch (1)
Driveways & sidewalks (1)
Drywall repair (1)
Exterior painting (1)
Exterior remodel (1)
Exterior upgrades (1)
Home office remodel (1)
Laundry rooms (1)
Masonry or brick work (1)
Replacement windows (1)
Retaining wall (1)
Storm damage restoration (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
I was most satisfied with the carpenter that came and did the final work. He was good and diligent. He went above his duties to make things right. One of the subcontractors drilled a hole in the floor and he repaired the hole.
The quality of workers is excellent. I had full confidence in their understanding of the job and what was necessary to complete it.
I am most satisfied with the way everything turned out. I just love my glass door knobs!! I love my counter tops! I love everything about the whole thing!!!
I will definitely recommend KHR to all of our friends and relatives!
Everyone we interacted with at the company is knowledgeable, courteous and professional.
Thought "outside the box" in trying to help me solve my comfort/temperature and window issues.
They kept their word on everything they said.
The communication was great. The salesperson and the project manager worked together really well and I always felt like I knew what was going on.
We are aware that you have choices when it comes to choosing your customers, and we would like to thank you SO much for all the time and work you have put in improving our home. We felt you sincerely cared not just about your work, but also for the best interest for our home.
The representatives were responsive, polite, and down to earth.
As a GuildQuality Guildmember, Kliethermes Homes & Remodeling relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Kliethermes Homes & Remodeling in Columbia, MO; Ashland, MO; Rocheport, MO; Harrisburg, MO; Boonville, MO; Kingdom City, MO; Paris, MO; Hartsburg, MO; Fulton, MO; Slater, MO; and 16 other cities in Mississippi, Missouri, Montana and Illinois.
In this report, Kliethermes Homes & Remodeling has published a summary of the customer feedback they've received since they joined GuildQuality in November 2012. In that time, 137 out of 184 customers (74%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2016.
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