Integrity Roofing & Windows
www.integrityalaska.com
7730 King St
Anchorage, AK 99518
(907) 274-7663
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About Integrity Roofing & Windows: Read more

Integrity Roofing & Windows came about from the merging of two high caliber contracting business that had been operating in Anchorage & Eagle River since 1985.

Chris Dunn and his partner, Roger had been working to improve homes in the Anchorage and Eagle River area for many years, and they joined efforts in 2004 - since then Roger has retired and Chris continues the tradition of providing quality roofing, replacement windows & doors, as well as alaska-rated gutter systems to thousands of homes in the Anchorage bowl.

With the backing of top manufacturers, such as Gerard Stone Coated Steel Roofing and Renewal by Anderson replacement windows, as well as professionally trained and certified craftsmen, Integrity Roofing & Windows has become known as Anchorage & Eagle River's Most Trusted Replacement Contractor.

Our Mission:

Integrity Roofing & Windows is in business to improve the lives of our customers by providing the highest quality products and workmanship while creating the best possible experience for them. We also strive to improve the lives of our employees by providing personal and financial growth opportunities for them. As we head towards the future we will continue to create low term growth, profitability, and stability for the company.

Affiliations GuildQuality
Certified Contractors Network (CCN)

Likely to Recommend
96%
Clean & Safe
98%
Communication
96%
Concern For Needs
100%
Construction Quality
94%
Expertise
100%
Problem Resolution
93%
Professional & Organized
98%
Sales Knowledge
100%
Schedule
97%
Work Done Right
89%
Comment Additional Comment Anchorage, AK May 21, 2012

I am so glad I decided to use Integrity Roofing & Windows. We are very satisfied with all the work they did.

Comment Area Of Satisfaction Eagle River, AK May 09, 2012

I was most satisfied with the workmanship. The installers were always professional. I have no problem with them coming to my home.

Comment Area Of Satisfaction Eagle River, AK Apr 23, 2012

I appreciated the updates on the status of our order, the workers starting and finishing on time.

Comment Area Of Satisfaction Anchorage, AK Apr 22, 2012

Jamie came when he said and worked till it was done. He had all the tools, didn't have to run back to the shop for anything, reviewed the plan before he got to my house and could tell me what was discussed months ago, and he cleaned up everything.

Comment Area Of Satisfaction Anchorage, AK Apr 09, 2012

I was satisfied that they came on time. I had to go out of town within the next few weeks and they came and did what they said they would.

Comment Remodeling Concerns Anchorage, AK Apr 09, 2012

I was concerned about the options that would be available, but they showed me a quality product.

Comment Area Of Satisfaction Chugiak, AK Mar 27, 2012

I was most satisfied in the personalities of the craftsmen. They were very kind.

Comment Remodeling Concerns Anchorage, AK Mar 21, 2012

I was concerned about the window replacement taking place in the winter. I was worried how it would go. Integrity Roofing & Windows assured me everything would be fine, and it was.

Comment Area Of Satisfaction Anchorage, AK Mar 06, 2012

The workmanship, the cleanliness, and the product itself were all great.

Comment Work Done Right Anchorage, AK Feb 25, 2012

A small mistake with one of the doors on initial install caused a re-order and delay, however it was communicated up front and the replacement was installed promptly.

Comment Area Of Satisfaction Anchorage, AK Apr 06, 2009

Friendly, quick and effecient crew. cleaned up after themselves well.

Comment Area Of Satisfaction Eagle River, AK Sep 09, 2008

I think they did a really good job and justified the cost of the project.

Comment Area Of Satisfaction Eagle River, AK Aug 29, 2008

They were very quick to get to work, and when they cleaned up and left the site, you couldn't even tell that they had been there.

Comment Area Of Satisfaction Anchorage, AK Aug 26, 2008

The overall quality of it and they did a really good job. I love their company name because they made me feel like they really do care.

Comment Area Of Satisfaction Anchorage, AK Aug 25, 2008

They did a good job at presenting the material and the program and they executed well, we were very satisfied with their work.

Comment Area Of Satisfaction Eagle River, AK Aug 23, 2008

Their quality of work was very good. Mike really helped us out. He was a big part of the reason that we chose Integrity.

Comment Area Of Satisfaction Anchorage, AK Aug 20, 2008

All of the areas, they did what they said they would do when they said they would do it and they did a quality job.

Comment Area Of Satisfaction Anchorage, AK Aug 20, 2008

Firstly, I really liked this guy Mike who came in. He took the time to come in and sit with us, took photos of our problem, and I thought that was great. We chose him over the other three people we interviewed. We really liked his approach, and he wrote it all down so we could clearly understand all the details. None of the others took photos of the problem or even acted as interested as Mike did. He must have spent an hour with us where the others may have spent five minutes before giving a quote.

Guildmember since 2012

As a GuildQuality Guildmember, Integrity Roofing & Windows relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Integrity Roofing & Windows in Anchorage, AK; Eagle River, AK; Chugiak, AK; and Palmer, AK.

In this report, Integrity Roofing & Windows has published a summary of the customer feedback they've received since they joined GuildQuality in February 2012. In that time, 49 out of 72 customers (68%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2012.

Recent Activity

Integrity Roofing & Windows received feedback from a customer in Anchorage, AK.

05/21/12

Integrity Roofing & Windows received feedback from a customer in Anchorage, AK.

05/21/12

Integrity Roofing & Windows received feedback from a customer in Anchorage, AK.

05/19/12

Integrity Roofing & Windows received feedback from a customer in Anchorage, AK.

05/19/12

Integrity Roofing & Windows received feedback from a customer in Eagle River, AK.

05/09/12

About GuildQuality and our Guildmembers

Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.

Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.

All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).

Surveys, Comments and Reviews

All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.

In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.

A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.

Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.

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