Member Report:
30 Responses
Response Rate:
78.9%
Dates:
03/12/2008 - 07/14/2010

In this report, ICON Remodeling has published all ratings for the following selected questions that were provided by customers surveyed since March 2008. Since then, 30 out of 38 customers responded to a GuildQuality satisfaction survey, with the most recent response in July 2010.

Percentage of people who answered "Yes" to "Yes or No" questions

  • 96.7%
    Recommend Member

Percentage of people who answered "Satisfied" or "Extremely Satisfied"

  • 100%
    Change Order Process
  • 87.5%
    Dust & Dirt Control
  • 94.7%
    Expertise
  • 87.5%
    PM Communication
  • 100%
    Understand Building Process

Customer comments selected by the member for inclusion in this report

  • We presented a challenge to Icon, we were on a strict budget and wanted a major renovation. They were able to guide us as to how we could accomplish our goals. - May 24, 2008 in Salt Lake City, UT

    Expertise

  • We are thrilled with the quality of the workmanship on our house. Another remodel in our area was (in my opinion) not built nearly to the standard that our addition was. - May 24, 2008 in Salt Lake City, UT

    Value

  • We're excited about the project and getting it done. - Apr 30, 2008 in Holladay, UT

    We liked them so much we'd use them again. I think they did a fabulous job and we are enjoying it very much! - Mar 27, 2008 in Salt Lake City, UT

    It was a very pleasant experience. I would do it again without hesitation. - Mar 13, 2008 in Salt Lake City, UT

    Additional Comment