The ratings and comments on this page are gathered by Guild Quality, a third-party customer-satisfaction survey organization. ICON REMODELING was founded in 1991, with owner Vali Mahak bringing decades of construction management and remodeling experience. The company performs all types of remodeling, from additions and whole-house remodels to kitchens and bathrooms, and specializes in design/build services. The majority of Icon's projects are on the East Bench of Salt Lake City. Typical jobs run from $20,000 to $500,000. On average they perform 30 to 40 jobs a year, with an average job size of $44,000. Read more
Guildmaster Award Winner
2009 Guildmaster
Affiliations
GuildQuality
National Association of the Remodeling Industry
National Association of Home Builders
National Remodelors Council
NAHB Certified Graduate Remodeler
NAHB Certified Graduate Builder
NAHB - Certified Aging In-Place Specialist
We found ICON Remodeling by accident we are so glad we found them because they are very professional and they communicate very well. Their communication is better than most people we have contracted with. I would recommend them to anyone.
Before I knew ICON I was concerned about the trustworthiness of the contractor and their subs. Once I found ICON it was so wonderful to have trustworthy subcontractors who you know you can rely on to show up when they say they will and do what they say they will. All you hear is horror stories about working with remodeling companies and ICON is the best. They are so awesome and I wouldn't go with anybody else. I have more to do on my home and I wouldn't go with anyone else.
Structural concerns were an issue for us. I think they did a really good job of getting permits and making sure things were of high quality.
The quality of the work is exceptional.
Our situation involved a long distance remodel. We are working overseas, so would have to communicate mostly through e-mail. We also had to trust that the contractor would do what he promised he'd do, and not take advantage of us being out of the country. ICON understood our fears and was very responsive to our e-mail queries and kept us posted with regular updates (photos and written) as to how the project was progressing. We were billed on a pay as you go basis, which seemed fair.
I would and we do. ICON Remodeling deserves many accolades for the beautiful home they provided us with.
Throughout the remodel process, and to this day, we have received many compliments about the craftsmanship of our home.
ICON has made our home into the best retreat. We enjoy the kitchen so much we're rarely eating out now. Even my sister who has criticized ever space we have lived in has stated, "This is the best kitchen ever." The kids love the bath because it's set up well for them (and us). And everything was done timely. We don't think there could be a better remodelling experience.
ICON listened to what we wanted. They didn't try to change the design unless it would improve functionality. As a result, my kitchen is the best kitchen in the world (seriously) and the bath is a beautiful little spa. We're also very happy with the craftsmanship and the communication.
This is the 4th or 5th project I have done with them, so I already knew what to expect.
We are thrilled with the quality of the workmanship on our house. Another remodel in our area was (in my opinion) not built nearly to the standard that our addition was.
We presented a challenge to Icon, we were on a strict budget and wanted a major renovation. They were able to guide us as to how we could accomplish our goals.
We're excited about the project and getting it done.
We liked them so much we'd use them again. I think they did a fabulous job and we are enjoying it very much!
It was a very pleasant experience. I would do it again without hesitation.
As a GuildQuality Guildmember, ICON Remodeling relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of ICON Remodeling in Salt Lake City, UT; Park City, UT; Heber, UT; Salt Lake City, Ut, UT; North Salt Lake, UT; Cottonwood Heights, UT; and Holladay, UT.
In this report, ICON Remodeling has published a summary of the customer feedback they've received since they joined GuildQuality in April 2008. In that time, 35 out of 42 customers (83%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2011.
ICON Remodeling received feedback from a customer in Salt Lake City, UT.
ICON Remodeling received feedback from a customer in Salt Lake City, UT.
ICON Remodeling received feedback from a customer in Salt Lake City, UT, UT.
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All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).
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