John Wieland Homes
John Wieland Homes
www.jwhomes.com
4125 Atlanta Rd SE
Smyrna, GA 30080
(800) 376-4663
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Founded by John Wieland in 1970, John Wieland Homes and Neighborhoods is currently building in 60 neighborhoods with operations in Atlanta; Charlotte and Raleigh, NC; Charleston, SC and Nashville, TN. In its 40-year history, the company has won more than 600 awards for excellence, including the industry’s top award, America’s Best Builder in 2005. Also named National Builder of the Year and a National Housing Quality Award winner, Wieland is the Southeast’s leading builder of move-up homes. The company was recognized for “Highest Ranked Quality Among New Home Builders in Atlanta, 3 Years in a Row” by J.D. Power and Associates in 2009. Widely recognized for excellence in home design, quality and neighborhood planning, John Wieland Homes and Neighborhoods offers a portfolio of home and townhomes from the high $100s to over $1 million. Read more

Guildmaster Award Winner 2010 Guildmaster With Distinction
2011 Guildmaster With Distinction

GuildQuality Partner Affiliations daily5Remodel

Affiliations GuildQuality
Better Business Bureau

Likely to Recommend
90%
Average (105 reviews)
Rating Details
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5 Star
(85)
4 Star
(10)
3 Star
(4)
2 Star
(0)
1 Star
(6)
Mitchell W. Lawrenceville, GA Review Feb 02, 2012 5 star rating
John Wieland Homes

I can't imagine having had a better staff taking care of my family's needs during our transition to our new home . In general, the quality of the people involved exceeded our expectations.

Comment Recognize JWH Excellence Lawrenceville, GA Feb 02, 2012

Kenny Schmidt is phenomenal. I've never worked with anyone in building that has done as good a job as he's done. He's honest, very responsive, very truthful and very reliable. He is very good at making the customer feel that they are being taken care of. I give him the highest marks.

Comment Recognize JWH Excellence Milton, GA Jan 29, 2012

Itanza Johnson - Itanza is an outstanding sales representative for Weiland. She is extremely professional and consistently kept us informed and on track throughout the entire build process. I would recommend her to anyone looking for a home at Braeburn. She is absolutely the best in her field.

Comment Recognize JWH Excellence Fayetteville, GA Jan 25, 2012

Tim Poff is fantastic. He's been really responsive both with the closing and post closing. He has been very helpful. Every time we ask him for help he goes out of his way to help us by finding us a contractor or offering some other solution. He represents the company very well.

Comment Recognize JWH Excellence Atlanta, GA Jan 23, 2012

I would recognize Tina Wiggins. Had it not been for her, I wouldn't have continued being interested in John Wieland homes. She knows exactly when to push and when not to push. I dealt with her for maybe six months before I committed. Most real estate people would have driven me crazy before I could make a decision, and Tina was excellent about that. I would highly recommend her. Since the sale, Jason Berger has also been awesome to work with. They're a great team.

Comment Motivating Factor To Purchase Atlanta, GA Jan 23, 2012

I was most satisfied with price per square foot. Also, it was good feeling like I knew who John Wieland was, and I didn't think they would bankrupt. I trusted they were behind it.

Kristopher W. Holly Springs, NC Review Jan 23, 2012 5 star rating
John Wieland Homes

Overall, I had a great experience with John Weiland homes. They had great builders and exceptional service. I would definitely recommend them to a friend. They have the best clubhouse by far in the Raleigh-Durham area.

Tricia A. Milton, GA Review Jan 23, 2012 5 star rating
John Wieland Homes

The team at John Wieland has worked diligently and exceptionally thus far in the building process of my home. They have been an absolute pleasure to work with and we have appreciated all of their hard work and input.

Ralph C. Pineville, NC Review Jan 18, 2012 5 star rating
John Wieland Homes

It was an exceptionally great experience. Everyone at John Wieland homes, from the salesperson to project manager, all worked with me to help me build my house. I am very likely to recommend them to a friend.

Philippe M. Suwanee, GA Review Jan 17, 2012 5 star rating
John Wieland Homes

Our overall experience was very pleasurable. It went quick, nice, and smooth. There were no surprises and the follow up service is very competent, timely, and professional. We love the house.

Comment Recognize JWH Excellence Charleston, SC Jan 17, 2012

I would like to recognize Paul Byrd at John Wieland Homes & Neighborhoods for his exceptional service. He did a great job. Everybody that I have came into contact did a great job.

Warren H. Mt. Pleasant, SC Review Jan 14, 2012 5 star rating
John Wieland Homes

What a great experience we have had with John Wieland Homes. We've been able to see the quality from start to finish. The staff has been wonderful too. We are very pleased with the house and can't wait to move in.

Comment Recognize JWH Excellence Huntersville, NC Jan 10, 2012

The sales staff right off the bat is a step above every other realtor/builder staff we've come across. What makes you more comfortable is that they have the personality ans skills to make you feel reassured. That is important.

Comment Features Exceeded Expectations Huntersville, NC Jan 10, 2012

I love the layout, especially of the kitchen. My wife couldn't be more happy with it.

Comment Recognize JWH Excellence Mt. Pleasant, SC Jan 02, 2012

Laurel Cockfield - great experience with the purchase/showing of the homes.James Felder - very good to talk with and discuss construction and answer questions of the construction

Comment Motivating Factor To Purchase Milton, GA Dec 29, 2011

Location, quality (standards) and ability of Sales person to address our needs

Comment Recognize JWH Excellence Mt. Pleasant, SC Dec 27, 2011

Yes, Jeff Pritchard. We can't say enough good things about Jeff. He was very responsive and quick to address every concern and subcontractor mistakes. He has also been kind and attentive with all the follow-through items and wants things to be done right.Yes, Rebecca Crosby. She was very thorough, detailed, and patient. She has a lot to do with the time allowed her. She was also flexible and changing a couple of things. She always had a good attitude.

Carl L. Mt. Pleasant, SC Review Dec 15, 2011 4 star rating
John Wieland Homes

My experience with John Wieland Homes has been one where I have been satisfied. They took care of everything so in the end result, I have what I need. I'm happy here. I'm satisfied with the house.

Comment Additional Comment Matthews, NC Dec 14, 2011

We are very satisfied. We wouldn't think twice about buying another one.

Nicole B. Indian Land, SC Review Dec 13, 2011 1 star rating
John Wieland Homes

For a company that was named the best of the best in the Charlotte market, John Weiland homes has fallen hard from where they once were. The quality was unsatisfactory and the workmanship is mediocre at best. I am constantly encountering arguments about how things should be properly fixed. Many aspects of the home were made to only outlast the warranty.

Harold J. Lawrenceville, GA Review Dec 13, 2011 5 star rating
John Wieland Homes

A great house from a floor plan standpoint. It is a pleasure to be in a community that is laid out in a pleasant way and provides a lovely environment.

Comment Motivating Factor To Purchase Tyrone, GA Dec 12, 2011

The homes and landscaping at Rivercrest were beautiful. The community also included all of the neighborhood amenities I am looking for, tennis, pool and workout center. The house I purchased included all of the amenities I needed as well, plus a flat backyard; although I wish it had a fireplace--then it would have been perfect.

Pat R. Mt. Pleasant, SC Review Dec 09, 2011 5 star rating
John Wieland Homes

Geoff Bristol, the building contractor, did an exceptional job and followed through on everything he said he would do. We watched the townhouse being built and it was an exceptional experience. We moved in and absolutely love it. We couldn't have asked for anything better.

Comment Recognize JWH Excellence Huntersville, NC Dec 09, 2011

Mary Ann Dumke did a very good job and has always been there for us to answer any questions.

Dwayne D. Mableton, GA Review Dec 09, 2011 5 star rating
John Wieland Homes

I am very pleased with the purchase of my home. I have been very happy since I've moved in. I am pleased that I chose this house to be my home for the next 30 years or so!

Comment Motivating Factor To Purchase Mableton, GA Dec 09, 2011

The value of the home and the John Wieland Home name was what helped me chose Legacy.

Patrick O. Mableton, GA Review Dec 08, 2011 4 star rating
John Wieland Homes

They were very helpful from the beginning, especially the first project manager. The model that we got was a new model that they were debating on putting in. We really like it. We got a timely response and I appreciated it.

Comment Additional Comment Mt. Pleasant, SC Dec 08, 2011

We were pleasantly surprised by the quality of the home we bought in Dunes West. We were a little leery of buying a new home but the combination of quality, amenities and style made the house a superior value over the pre-existing homes we looked at. Coming from northern NJ, we knew we would get more home for our dollar by moving to South Carolina but the value we realized in the John Wieland home substantially exceeded our expectations. To say we are happy customers would be a spectacular understatement.

Guildmember since 2006

As a GuildQuality Guildmember, John Wieland Homes relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of John Wieland Homes in Mt. Pleasant, SC; Canton, GA; Holly Springs, NC; Pineville, NC; Mableton, GA; Atlanta, GA; Charleston, SC; Milton, GA; Brentwood, TN; Fort Mill, SC; and 26 other cities in North Carolina, Georgia and South Carolina.

In this report, John Wieland Homes has published a summary of the customer feedback they've received in the past 12 months. In that time, 608 out of 967 customers (63%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2012.

Recent Activity

Via Twitter: Explore the Crawford Designer Model at The Heritage at Roswell—2025+ sq. ft., 3 BD, 2 ½ BA Brick Front Townhome. http://t.co/9IClhLoG

02/07/12

John Wieland Homes received feedback from a customer in Brentwood, TN.

02/07/12

John Wieland Homes received feedback from 2 customers.

02/06/12

2012 Guildmaster Application

John Wieland Homes is a candidate for a 2012 Guildmaster Award. The Guildmaster Awards recognize exemplary service among home builders, remodelers, developers, and home services contractors. Click here to review this year's qualifications.

To be eligible for consideration, John Wieland Homes must survey all of their customers.

If you are a recent customer of John Wieland Homes and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of John Wieland Homes's application.

About GuildQuality and our Guildmembers

Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.

Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.

All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).

Surveys, Comments and Reviews

All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.

In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.

A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.

Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.

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