Erie Construction Midwest Inc
www.erieconstruction.org
4271 Monroe St.
Toledo, OH 43606
(419) 472-4200
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For over 30 years, Erie Construction has delivered quality home remodeling products to over 100,000 customers. Years of experience, reliability, and customer service; it just doesn't get simpler than that. Read more

In partnering with GuildQuality, we at Erie Construction hope to continue that time-honored tradition of quality service by ensuring a consistent model of customer feedback available for everyone on the web to see.

We've set the bar for our industry with our commitment to quality products, and GuildQuality confirms it.

Commitment to Community

We build strong relationships with our customers through the communities that we serve. We encourage our employees to be active through volunteering, charity, and fundraisers, and Erie Construction will continue that dedication to local thinking.

As a keystone of our strategy, Erie Construction has built a business model of community sustainability offering a variety of low-cost environmentally friendly home remodeling solutions from Metal Roofing to Energy Star rated windows.

Erie Construction's long-standing commitment to local communities provides work and living spaces that enhance quality of life and build lasting community foundations for the future.

Affiliations GuildQuality
ENERGY STAR
National Roofing Contractors Association
National Fenestration Rating Council
EPA Lead-Safe Certified Firm

View Customer Feedback by Product
Clean & Safe
93%
Communication
86%
Construction Quality
90%
Problem Resolution
85%
Professional & Organized
88%
Sales Knowledge
93%
Schedule
89%
Value
88%
Work Done Right
87%
Likely to Recommend
85%
Comment Additional Comment Rochester, NY May 13, 2013

The two men worked well together. They were gentlemen, and they explained everything to me. If there was a problem, they told me about it, and they resolved it as well.

Comment Area Of Satisfaction Rochester, NY May 13, 2013

I was satisfied with everything. They just did the windows, and they did a wonderful job.

Comment Area Of Satisfaction Circleville, OH May 13, 2013

I was most satisfied with the crew. I was very impressed with them. Rick and his helper were very efficient. We had a funeral come up on the first day of installation. They were very nice to change the day for us.

Comment Additional Comment Hamlin, NY May 08, 2013

I had them come just so I could get a quote, but it was such a good deal I went ahead and did the project. I've been very happy with it.

Comment Recognize Excellence Hamlin, NY May 08, 2013

I'd like to recognize everyone, especially the window installer. He had to put up with my dog for two dogs.

Comment Area Of Satisfaction Hamlin, NY May 08, 2013

Everyone was really friendly and professional. They did everything really well. The new windows look better and work better than my old ones.

Comment Area Of Satisfaction Monroe, MI May 07, 2013

I was most satisfied with the product. We love the product. It is high quality, and we like the feel of it. We are excited to see the savings return on our investment in the summer and winter. We really like the windows.

Comment Recognize Excellence Swanton, OH May 07, 2013

Everyone did a terrific job. I've had all this work done by them within the last three years, and they all did a terrific job.

Comment Area Of Satisfaction Swanton, OH May 07, 2013

I was satisfied with everything. They did three different jobs for me. They remodeled the kitchen and bathrooms this time, but they put in a walk-in shower earlier and they did some repair work on the roof. I've used them three different times.

Comment Recognize Excellence Oregon, OH May 07, 2013

Randy did a great job. He was very friendly. He even helped our neighbor by giving him advice on how to build planter boxes correctly.

Comment Area Of Satisfaction Oregon, OH May 07, 2013

We were very pleased with the helpfulness and the friendliness of Randy, the man who did our siding.

Comment Area Of Satisfaction Port Clinton, OH May 07, 2013

I think that overall it would have to be most everything that they did was A OK and this is our third job with them.

Comment Area Of Satisfaction Groveport, OH May 06, 2013

I was most satisfied with the installer. He was wonderful. There was nothing left behind after the clean up. He did an outstanding job.

Comment Current Referrals Corfu, NY May 03, 2013

I would be happy to refer anybody to Erie Construction. I believe they do good work, and I believe that they stand behind their work, so I would absolutely refer them to anybody.

Comment Additional Comment Van Meter, IA May 03, 2013

We are very satisfied with the work performed by Erie Construction Midwest. They did a wonderful job on our project and we are very pleased with the results. I cannot wait for the weather to improve so they can come back and take pictures to use in future demonstrations. I would definitely recommend Erie Construction Midwest to others.

Comment Recognize Excellence Davison, MI May 03, 2013

The two guys that did the presentation were very good at their job. They told us a lot of information that we needed to know. The workers did a very good job as well.

Comment Area For Improvement Davison, MI May 03, 2013

Erie Construction didn't really fall short of my expectations. I took them four hours to do the windows, but they had to take out the old windows and put new ones in, and I didn't think them being here for that long was a bad thing. Other than that, they did well.

Comment Work Done Right Davison, MI May 03, 2013

All the windows were fine after they installed them, but the screen door was off track and was coming undone. They came back out and fixed it, however.

Comment Recognize Excellence Hartford, MI May 03, 2013

The professionalism of the staff was very good they were all fine to work with.

Comment Area Of Satisfaction Saginaw, MI May 03, 2013

I'm most satisfied with the quality of the work and the professionalism of the people doing it.

Comment Additional Comment Brooklyn, MI May 03, 2013

I'm completely satisfied. They came out to inspect yesterday. I didn't do the garage along with the roof because I wasn't sure if I would have the money, and I decided later to go ahead with the garage. Now we're on project two.

Comment Recognize Excellence Brooklyn, MI May 03, 2013

Nate, the guy who came out as my salesman, provided exceptional service. Yesterday two guys came out for my inspection, but I can't remember their names. They were very nice. It was Mr. Sweet and another guy.

Comment Area Of Satisfaction Brooklyn, MI May 03, 2013

I was most satisfied with the communication. I was completely kept notified on what was going on. People called afterwards to make sure everything was done. The communication has been wonderful.

Comment Area Of Satisfaction Lansing, MI May 03, 2013

They were quick, efficient and cleaned up after themselves. The guy came in and didn't talk too much. He let us know when he was going to make a loud noise.

Comment Area Of Satisfaction St Louis, MO May 03, 2013

The installation crew kept the site clean and were very accommodating with me. I was very pleased with Erie Construction Midwest Inc service. I would recommend Erie Construction Midwest Inc. to anyone.

Comment Area Of Satisfaction Hilliard, OH May 03, 2013

The men who worked on the job took extra steps to make sure everything looked nice when they were finished.

Comment Recognize Excellence Columbus, OH May 03, 2013

They were all exceptional. The representative and the workers were good. They workers were finished working in about five hours.

Guildmember since 2011

As a GuildQuality Guildmember, Erie Construction Midwest Inc relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Erie Construction Midwest Inc in Toledo, OH; Saginaw, MI; Dayton, OH; Battle Creek, MI; Rochester, NY; Jackson, MI; Grand Rapids, MI; Springfield, OH; Huber Heights, OH; Cincinnati, OH; and 1047 other cities in Ohio, Michigan, Missouri, Pennsylvania, Illinois, and 14 other states.

In this report, Erie Construction Midwest Inc has published a summary of the customer feedback they've received since they joined GuildQuality in September 2011. In that time, 1918 out of 2886 customers (67%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2013.

Recent Activity

Erie Construction Midwest Inc received feedback from a customer in Bellefonte, PA.

05/18/13

Erie Construction Midwest Inc received feedback from a customer in Melvndale, MI.

05/17/13

Erie Construction Midwest Inc received feedback from a customer in West Unity, OH.

05/17/13

Erie Construction Midwest Inc received feedback from a customer in Lansing, MI.

05/16/13

Erie Construction Midwest Inc received feedback from 3 customers.

05/16/13

About GuildQuality and our Guildmembers

Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.

Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.

All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).

Surveys, Comments and Reviews

All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.

In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.

A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.

Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.

Important Information about choosing a Builder, Remodeler, or Contractor

It is important to note that GuildQuality does not endorse the qualifications of any company. We make no predictions, warranties or guarantees, expressed or implied, about the quality of any work a company on this website may provide. GuildQuality does not accept any liability whatsoever for any harm that might result from any statements presented on this website.

Prospective customers should weigh a multitude of factors when choosing the right building company, and never depend on a single source when making their decision to purchase a home or hire a contractor.

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