Dennis did a good job coordinating. I would like to recognize him. He put in an extraordinary effort, and explained things well.
Member Profile
For over 35 years, Erie Construction has delivered quality home remodeling products to over 100,000 customers. Years of experience, reliability, and customer service; it just doesn't get simpler than that. Read more
In partnering with GuildQuality, we at Erie Construction hope to continue that time-honored tradition of quality service by ensuring a consistent model of customer feedback available for everyone on the web to see.
We've set the bar for our industry with our commitment to quality products, and GuildQuality confirms it.
Commitment to Community
We build strong relationships with our customers through the communities that we serve. We encourage our employees to be active through volunteering, charity, and fundraisers, and Erie Construction will continue that dedication to local thinking.
As a keystone of our strategy, Erie Construction has built a business model of community sustainability offering a variety of low-cost environmentally friendly home remodeling solutions from Metal Roofing to Energy Star rated windows.
Erie Construction's long-standing commitment to local communities provides work and living spaces that enhance quality of life and build lasting community foundations for the future.
Affiliations
GuildQuality
ENERGY STAR
National Roofing Contractors Association
National Fenestration Rating Council
EPA Lead-Safe Certified Firm
Published Comments
I thought that they did neat work. They were flexible, and made a good effort to get it done under harsh winter weather.
I am a very satisfied customer. All of the people I worked with were great.
The two gentlemen that came by about the roof. Chris Springer and Chris Mock went out of their way to make sure there were no leaks. They went into the attic and climbed ladders. I was very impressed.
They all did a great job.
Everyone was very polite throughout the whole process and answered all of my questions.
I was pleased that they came on a weekend and completed the job very quickly.
Rick Ramsey & his team did an excellent job installing our new kitchen countertops & backsplash. He stained our new over-the-microwave cabinet & even added the hardware from our old cabinet making it a nearly perfect match to our existing cabinets. Because of the age of our house, Rick had to apply the clear caulk on part of our countertop thicker than normal. It never turned clear, so Rick has agreed to replace it with custom-tinted caulk which we found online (at Erie's expense). He won't consider the job done until we are 100% satisfied!
The salesman was very knowledgeably and cooperative. He gave us a good deal, and an easy set up. The installation crew kept things clean. The product looks like its in good shape.
I was satisfied with the speed of the manufacturing and the installation of the windows. It was quicker than I thought.
I'm very picky about windows. The sales rep sat and explained how the insulation system worked to us. I was very impressed as to how they were going to install the windows. We're very happy with them.
I would like to recognize everyone at Erie Construction Midwest for their exceptional service. All of the services were pretty good.
The workers did really great work on my windows.
We would like to say all of the employees we dealt with were wonderful
The quality and workmanship of the windows is superior to any others I have experienced. Excellent product!!!
The salesman did an excellent job in helping us understand the materials and giving us a sense of what we could do with the funding we had available. The materials seem to have lived up to the salesman's promises. We were pleased with the local contractors. They were very professional, and they did an excellent job in a quick fashion.
I was most satisfied with how fast they got it done and how well they cleaned up after themselves. It went smoothly.
We were very happy with the help of the installers. They went out of their way to reinstall our old storm door so I was really pleased with them.
The two Chris' were great. The guy that put my window in did an outstanding job. He was by himself. Bless his heart, he did a good job.
My window is just beautiful! All of the people sent here were very nice, polite and kind.
I would like to recognize all the guys at Erie Construction Midwest for their exceptional service.
The area where I was most satisfied with Erie Construction Midwest was I loved the way they came and did the job quickly. They were gone in a couple of hours.
They were friendly, polite, courteous, and knowledgeable about their product. The installation crew was quick.
The installers were super. They were really nice, polite, and easy to get along with. They did a great job.
I've had a lot of remodeling experience, and so much of it hasn't been done well. This was done very well. I didn't have the sense that, oh my gosh, they're not doing anything that they said. I was very pleased. I was most satisfied with the type of product that they put on to help seal the house and prevent the heat escaping through the roof. A couple of years ago there was a company going through Madison advertising for this type of product, and theirs was like tin foil. This membrane is much stronger, and in my opinion, it's going to be a longer lasting thing. We have it on the outside walls of our attic. It's not getting a lot of wear and tear. I feel better about it that it might actually last, whereas this other product wouldn't have been worth it. I'm glad I waited.
I was satisfied with everything they've done. I can't think of anything I'm not happy with. We had a party this weekend just to show off my house. Everybody is teasing me because I'm so proud of it.
They did an outstanding job. I was satisfied with their professionalism. They're kind and courteous, and I appreciated the presentation.
Everything about the process was wonderful. We didn't have any problems at all with Erie.
The area where I was most satisfied with Erie Construction Midwest was they all seemed like real nice guys and they seemed like they knew what they were doing. They were fast and concise.
Brad, who was in charge of the site, was good and worked non-stop. He called me and kept me informed at all times so I could make my arrangements around him.
Guildmember since 2011
As a GuildQuality Guildmember, Erie Construction Midwest Inc relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Erie Construction Midwest Inc in Battle Creek, MI; Jackson, MI; Saginaw, MI; Dayton, OH; Flint, MI; Springfield, OH; Monroe, MI; Sidney, OH; Grand Rapids, MI; Muskegon, MI; and 375 other cities in Ohio, Michigan, Indiana, New York, Iowa, and 13 other states.
In this report, Erie Construction Midwest Inc has published a summary of the customer feedback they've received since they joined GuildQuality in September 2011. In that time, 443 out of 650 customers (68%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2012.
Recent Activity
Erie Construction Midwest Inc received feedback from a customer in Toledo, OH.
Erie Construction Midwest Inc received feedback from a customer in Newark, MO.
Erie Construction Midwest Inc received feedback from 5 customers.
Erie Construction Midwest Inc received feedback from 2 customers.
Erie Construction Midwest Inc received feedback from a customer in Springfield, OH.
