Erie Construction Midwest Inc
www.erieconstruction.org
4271 Monroe St.
Toledo, OH 43606
(419) 472-4200
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For over 35 years, Erie Construction has delivered quality home remodeling products to over 100,000 customers. Years of experience, reliability, and customer service; it just doesn't get simpler than that. Read more

In partnering with GuildQuality, we at Erie Construction hope to continue that time-honored tradition of quality service by ensuring a consistent model of customer feedback available for everyone on the web to see.

We've set the bar for our industry with our commitment to quality products, and GuildQuality confirms it.

Commitment to Community

We build strong relationships with our customers through the communities that we serve. We encourage our employees to be active through volunteering, charity, and fundraisers, and Erie Construction will continue that dedication to local thinking.

As a keystone of our strategy, Erie Construction has built a business model of community sustainability offering a variety of low-cost environmentally friendly home remodeling solutions from Metal Roofing to Energy Star rated windows.

Erie Construction's long-standing commitment to local communities provides work and living spaces that enhance quality of life and build lasting community foundations for the future.

Affiliations GuildQuality
ENERGY STAR
National Roofing Contractors Association
National Fenestration Rating Council
EPA Lead-Safe Certified Firm

View Customer Feedback by Product
Clean & Safe
94%
Communication
83%
Construction Quality
90%
Problem Resolution
83%
Professional & Organized
85%
Sales Knowledge
90%
Schedule
87%
Value
88%
Work Done Right
87%
Likely to Recommend
82%
Comment Recognize Excellence Bowling Green, OH Feb 21, 2012

Dennis did a good job coordinating. I would like to recognize him. He put in an extraordinary effort, and explained things well.

Comment Area Of Satisfaction Bowling Green, OH Feb 21, 2012

I thought that they did neat work. They were flexible, and made a good effort to get it done under harsh winter weather.

Comment Additional Comment Jackson, MI Feb 21, 2012

I am a very satisfied customer. All of the people I worked with were great.

Comment Recognize Excellence Jackson, MI Feb 21, 2012

The two gentlemen that came by about the roof. Chris Springer and Chris Mock went out of their way to make sure there were no leaks. They went into the attic and climbed ladders. I was very impressed.

Comment Area Of Satisfaction Kettering, OH Feb 20, 2012

Everyone was very polite throughout the whole process and answered all of my questions.

Comment Area Of Satisfaction Cannelton, IN Feb 16, 2012

I was pleased that they came on a weekend and completed the job very quickly.

Comment Recognize Excellence Mason, OH Feb 15, 2012

Rick Ramsey & his team did an excellent job installing our new kitchen countertops & backsplash. He stained our new over-the-microwave cabinet & even added the hardware from our old cabinet making it a nearly perfect match to our existing cabinets. Because of the age of our house, Rick had to apply the clear caulk on part of our countertop thicker than normal. It never turned clear, so Rick has agreed to replace it with custom-tinted caulk which we found online (at Erie's expense). He won't consider the job done until we are 100% satisfied!

Comment Area Of Satisfaction Otter Lake, MI Feb 14, 2012

The salesman was very knowledgeably and cooperative. He gave us a good deal, and an easy set up. The installation crew kept things clean. The product looks like its in good shape.

Comment Area Of Satisfaction Mason, OH Feb 07, 2012

I was satisfied with the speed of the manufacturing and the installation of the windows. It was quicker than I thought.

Comment Area Of Satisfaction Georgetown, KY Feb 04, 2012

I'm very picky about windows. The sales rep sat and explained how the insulation system worked to us. I was very impressed as to how they were going to install the windows. We're very happy with them.

Comment Recognize Excellence Cincinnati, OH Feb 03, 2012

I would like to recognize everyone at Erie Construction Midwest for their exceptional service. All of the services were pretty good.

Comment Area Of Satisfaction Anna, OH Jan 25, 2012

The quality and workmanship of the windows is superior to any others I have experienced. Excellent product!!!

Comment Area Of Satisfaction Grass Lake, MI Jan 24, 2012

The salesman did an excellent job in helping us understand the materials and giving us a sense of what we could do with the funding we had available. The materials seem to have lived up to the salesman's promises. We were pleased with the local contractors. They were very professional, and they did an excellent job in a quick fashion.

Comment Area Of Satisfaction St Henry, OH Jan 19, 2012

I was most satisfied with how fast they got it done and how well they cleaned up after themselves. It went smoothly.

Comment Recognize Excellence Battle Creek, MI Jan 19, 2012

We were very happy with the help of the installers. They went out of their way to reinstall our old storm door so I was really pleased with them.

Comment Recognize Excellence Swartz Creek, MI Jan 19, 2012

The two Chris' were great. The guy that put my window in did an outstanding job. He was by himself. Bless his heart, he did a good job.

Comment Area Of Satisfaction Swartz Creek, MI Jan 19, 2012

My window is just beautiful! All of the people sent here were very nice, polite and kind.

Comment Recognize Excellence Spencerville, OH Jan 19, 2012

I would like to recognize all the guys at Erie Construction Midwest for their exceptional service.

Comment Area Of Satisfaction Spencerville, OH Jan 19, 2012

The area where I was most satisfied with Erie Construction Midwest was I loved the way they came and did the job quickly. They were gone in a couple of hours.

Comment Area Of Satisfaction Findlay, OH Jan 17, 2012

They were friendly, polite, courteous, and knowledgeable about their product. The installation crew was quick.

Comment Area Of Satisfaction Defiance, OH Jan 11, 2012

The installers were super. They were really nice, polite, and easy to get along with. They did a great job.

Comment Area Of Satisfaction Chippewa Falls, WI Jan 07, 2012

I've had a lot of remodeling experience, and so much of it hasn't been done well. This was done very well. I didn't have the sense that, oh my gosh, they're not doing anything that they said. I was very pleased. I was most satisfied with the type of product that they put on to help seal the house and prevent the heat escaping through the roof. A couple of years ago there was a company going through Madison advertising for this type of product, and theirs was like tin foil. This membrane is much stronger, and in my opinion, it's going to be a longer lasting thing. We have it on the outside walls of our attic. It's not getting a lot of wear and tear. I feel better about it that it might actually last, whereas this other product wouldn't have been worth it. I'm glad I waited.

Comment Area Of Satisfaction Bradner, OH Jan 05, 2012

I was satisfied with everything they've done. I can't think of anything I'm not happy with. We had a party this weekend just to show off my house. Everybody is teasing me because I'm so proud of it.

Comment Area Of Satisfaction Findlay, OH Jan 05, 2012

They did an outstanding job. I was satisfied with their professionalism. They're kind and courteous, and I appreciated the presentation.

Comment Additional Comment Grand Rapids, MI Jan 04, 2012

Everything about the process was wonderful. We didn't have any problems at all with Erie.

Comment Area Of Satisfaction Manitowoc, WI Jan 04, 2012

The area where I was most satisfied with Erie Construction Midwest was they all seemed like real nice guys and they seemed like they knew what they were doing. They were fast and concise.

Comment Recognize Excellence Fayetteville, OH Dec 31, 2011

Brad, who was in charge of the site, was good and worked non-stop. He called me and kept me informed at all times so I could make my arrangements around him.

Guildmember since 2011

As a GuildQuality Guildmember, Erie Construction Midwest Inc relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Erie Construction Midwest Inc in Battle Creek, MI; Jackson, MI; Saginaw, MI; Dayton, OH; Flint, MI; Springfield, OH; Monroe, MI; Sidney, OH; Grand Rapids, MI; Muskegon, MI; and 375 other cities in Ohio, Michigan, Indiana, New York, Iowa, and 13 other states.

In this report, Erie Construction Midwest Inc has published a summary of the customer feedback they've received since they joined GuildQuality in September 2011. In that time, 443 out of 650 customers (68%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2012.

Recent Activity

Erie Construction Midwest Inc received feedback from a customer in Toledo, OH.

02/22/12

Erie Construction Midwest Inc received feedback from a customer in Newark, MO.

02/21/12

Erie Construction Midwest Inc received feedback from 5 customers.

02/21/12

Erie Construction Midwest Inc received feedback from 2 customers.

02/20/12

Erie Construction Midwest Inc received feedback from a customer in Springfield, OH.

02/16/12

About GuildQuality and our Guildmembers

Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.

Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.

All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).

Surveys, Comments and Reviews

All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.

In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.

A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.

Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.

Important Information about choosing a Builder, Remodeler, or Contractor

It is important to note that GuildQuality does not endorse the qualifications of any company. We make no predictions, warranties or guarantees, expressed or implied, about the quality of any work a company on this website may provide. GuildQuality does not accept any liability whatsoever for any harm that might result from any statements presented on this website.

Prospective customers should weigh a multitude of factors when choosing the right building company, and never depend on a single source when making their decision to purchase a home or hire a contractor.

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