Everyone we were in contact with gave us exceptional service. The patience of the workers dealing with our kids was fantastic. Every question our five year old asked was answered nicely.
For over 30 years, Erie Construction has delivered quality home remodeling products to over 100,000 customers. Years of experience, reliability, and customer service; it just doesn't get simpler than that. Read more
In partnering with GuildQuality, we at Erie Construction hope to continue that time-honored tradition of quality service by ensuring a consistent model of customer feedback available for everyone on the web to see.
We've set the bar for our industry with our commitment to quality products, and GuildQuality confirms it.
Commitment to Community
We build strong relationships with our customers through the communities that we serve. We encourage our employees to be active through volunteering, charity, and fundraisers, and Erie Construction will continue that dedication to local thinking.
As a keystone of our strategy, Erie Construction has built a business model of community sustainability offering a variety of low-cost environmentally friendly home remodeling solutions from Metal Roofing to Energy Star rated windows.
Erie Construction's long-standing commitment to local communities provides work and living spaces that enhance quality of life and build lasting community foundations for the future.
National Roofing Contractors Association
National Fenestration Rating Council
EPA Lead-Safe Certified Firm
I was satisfied with the overall project completed by Erie Construction Midwest. We were given great service. Our sales representative was very kind and gave great service. Also, the project was completed earlier than scheduled.
They did everything as they said they would do. The installation people were very knowledgeable, they did a good job. We just went through a severe storm and I don't see any water.
I'm quite pleased with them and the usual first dealing with their products. The previous owner did some bad stuff to this house and I've been working for twenty years to correct it. Erie has gone to great lengths to fix things that have not quite been the way they should be. It's part of wheat needed to be done anyway. Overall they did an amazing job.
I was most satisfied with their efficiency and attention to what I had to say about anything.
The two men worked well together. They were gentlemen, and they explained everything to me. If there was a problem, they told me about it, and they resolved it as well.
I was satisfied with everything. They just did the windows, and they did a wonderful job.
I was most satisfied with the crew. I was very impressed with them. Rick and his helper were very efficient. We had a funeral come up on the first day of installation. They were very nice to change the day for us.
I had them come just so I could get a quote, but it was such a good deal I went ahead and did the project. I've been very happy with it.
I'd like to recognize everyone, especially the window installer. He had to put up with my dog for two dogs.
Everyone was really friendly and professional. They did everything really well. The new windows look better and work better than my old ones.
I was satisfied with everything. I would recommend them.
I was most satisfied with the product. We love the product. It is high quality, and we like the feel of it. We are excited to see the savings return on our investment in the summer and winter. We really like the windows.
Everyone did a terrific job. I've had all this work done by them within the last three years, and they all did a terrific job.
I was satisfied with everything. They did three different jobs for me. They remodeled the kitchen and bathrooms this time, but they put in a walk-in shower earlier and they did some repair work on the roof. I've used them three different times.
Randy did a great job. He was very friendly. He even helped our neighbor by giving him advice on how to build planter boxes correctly.
We were very pleased with the helpfulness and the friendliness of Randy, the man who did our siding.
I think that overall it would have to be most everything that they did was A OK and this is our third job with them.
I was most satisfied with the installer. He was wonderful. There was nothing left behind after the clean up. He did an outstanding job.
I'm very pleased with it all. It all looks wonderful.
Everyone was nice. Tom Eckert and Mike were nice, as well.
I would be happy to refer anybody to Erie Construction. I believe they do good work, and I believe that they stand behind their work, so I would absolutely refer them to anybody.
We are very satisfied with the work performed by Erie Construction Midwest. They did a wonderful job on our project and we are very pleased with the results. I cannot wait for the weather to improve so they can come back and take pictures to use in future demonstrations. I would definitely recommend Erie Construction Midwest to others.
The two guys that did the presentation were very good at their job. They told us a lot of information that we needed to know. The workers did a very good job as well.
Erie Construction didn't really fall short of my expectations. I took them four hours to do the windows, but they had to take out the old windows and put new ones in, and I didn't think them being here for that long was a bad thing. Other than that, they did well.
All the windows were fine after they installed them, but the screen door was off track and was coming undone. They came back out and fixed it, however.
The professionalism of the staff was very good they were all fine to work with.
I'm most satisfied with the quality of the work and the professionalism of the people doing it.
I'm completely satisfied. They came out to inspect yesterday. I didn't do the garage along with the roof because I wasn't sure if I would have the money, and I decided later to go ahead with the garage. Now we're on project two.
Nate, the guy who came out as my salesman, provided exceptional service. Yesterday two guys came out for my inspection, but I can't remember their names. They were very nice. It was Mr. Sweet and another guy.
As a GuildQuality Guildmember, Erie Construction Midwest Inc relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Erie Construction Midwest Inc in Toledo, OH; Saginaw, MI; Dayton, OH; Battle Creek, MI; Rochester, NY; Jackson, MI; Grand Rapids, MI; Springfield, OH; Huber Heights, OH; Cincinnati, OH; and 1047 other cities in Ohio, Michigan, Missouri, Pennsylvania, Illinois, and 14 other states.
In this report, Erie Construction Midwest Inc has published a summary of the customer feedback they've received since they joined GuildQuality in September 2011. In that time, 1933 out of 2897 customers (67%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2013.
Erie Construction Midwest Inc received feedback from a customer in Erie, MI.
Erie Construction Midwest Inc received feedback from a customer in Rochester, NY.
Erie Construction Midwest Inc received feedback from 2 customers.
Erie Construction Midwest Inc received feedback from 3 customers.
Erie Construction Midwest Inc received feedback from 2 customers.