Door and Window Plus
www.doorandwindowplus.com
2110 Tyler Ave.
South El Monte, CA 91733
(626) 448-8321
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Our 10,000 sq. foot showroom, the largest in LA county, houses more than 200 exterior and interior doors, over 75 windows and patio doors from over 20 manufacturers, fire mantels, locksets, various types and styles of moulding, stair parts, etc. Because of our huge selection, Door and Window Plus customers have the opportunity to select products that best fit their needs, wants, and budget. Read more

Affiliations GuildQuality
Better Business Bureau
EPA Lead-Safe Certified Firm
Certified Milgard Dealer

Clean & Safe
100%
Professional & Organized
100%
Sales Knowledge
100%
Schedule
100%
Value
97%
Likely to Recommend
95%
Comment Area Of Satisfaction Tarzana, CA Apr 18, 2012

The price, the quality, and the installation were great for the money. It was unbelievable.

Comment Understood Needs San Gabriel, CA Apr 10, 2012

Kelvin introduced us to a window brand that we have never heard of before. We ultimately picked this brand due to their reputation and style.

Comment Area Of Satisfaction Pomona, CA Mar 20, 2012

The installers were very good, so the installation was the area in which I was the most satisfied.

Comment Recognize Excellence La Puente, CA Mar 10, 2012

Agustin the sales rep is really good. I liked his honesty. He took his time to explain everything. I would highly recommend him.

Comment Additional Comment Montebello, CA Mar 09, 2012

I would recommend them to anyone. I would just like to recommend that they let the customer know when there are rebates coming out.

Comment Area Of Satisfaction Los Angeles, CA Feb 22, 2012

Bryan Vert of Doors-and Window was outstanding. He knew the subject of windows and it was easy to agree on Milgard windows.Frank Martinez's installation crew consisting of Miguel Blanco, and Peter Moran really knew the business of window installation.The final end product was a 10 or A+ depending on your rating scaleMilgard windows is really a high quality product.

Comment Problem Resolution WEST COVINA, CA Feb 16, 2012

I called Kelvin to address a problem and he had a crew come out to fix right away. Very good company that stands behind their products and service!!

Comment Area Of Satisfaction PASADENA, CA Jan 10, 2012

Communication. Prior to the estimate and installation. The time and dates were all kept. I was impressed with their promptness.

Comment Installation Crew La Canada, CA Jan 06, 2012

A crew of 7 showed up early and began working right away. They knew exactly what they were doing, worked well together and worked efficiently (they even brought their own lunch, so smart!). I was impressed they could get the 22 windows installed in a day and a half!

Comment Recognize Excellence Diamond Bar, CA Dec 05, 2011

Frank Zhou and the entire team who installed both our front door and back patio door.

Comment Area Of Satisfaction Diamond Bar, CA Dec 05, 2011

price and selection. Found door we liked right away. Schedule to install door was customer friendly.

Comment Area Of Satisfaction Montebello, CA Nov 30, 2011

I was most satisfied with the quality, the workmanship and the installers.

Comment Recognize Excellence Monrovia, CA Nov 28, 2011

Other than Brian, I don't know anybody. I did meet some of the installers but I don't know their names.

Comment Current Referrals Monrovia, CA Nov 28, 2011

I don't know anyone right now, but I'm sure I'll have them do the rest of the windows in duplex I had them work on this time.

Comment Area Of Satisfaction Monrovia, CA Nov 28, 2011

I thought they were easy to do business with, and they were prompt in ordering and in completing the work.

Comment Recognize Excellence Los Angeles, CA Nov 28, 2011

They have set their very own bar high and I think that they meet or exceed what they say they will do. They are good at communication, follow through, and clean up. I have been very pleased with them and so have the other people I have recommended.

Comment Area Of Satisfaction Los Angeles, CA Nov 28, 2011

I have been most satisfied with their communication, promptness, and their clean up.The people that came to work on the project were very nice people.

Comment Area Of Satisfaction Duarte, CA Nov 28, 2011

The salesman, Willie, is very responsive and helpful. The good quality on the installation.

Comment Area Of Satisfaction GLENDALE, CA Nov 26, 2011

I was most satisfied by their attitude toward pricing and their suggestions

Comment Area Of Satisfaction Montebello, CA Nov 26, 2011

The installation was done correctly and on time. There were no problems.

Guildmember since 2011

As a GuildQuality Guildmember, Door and Window Plus relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Door and Window Plus in Los Angeles, CA; West Covina, CA; Pasadena, CA; Pomona, CA; Diamond Bar, CA; San Gabriel, CA; Montebello, CA; Arcadia, CA; Alhambra, CA; Pico Rivera, CA; and 37 other cities in California.

In this report, Door and Window Plus has published a summary of the customer feedback they've received since they joined GuildQuality in December 2011. In that time, 38 out of 67 customers (57%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2012.

Recent Activity

Door and Window Plus received feedback from a customer in Los Angeles, CA.

05/01/12

Door and Window Plus received feedback from a customer in La Verne, CA.

04/28/12

Door and Window Plus received feedback from a customer in Tarzana, CA.

04/18/12

Door and Window Plus received feedback from a customer in Chino Hills, CA.

04/16/12

Door and Window Plus received feedback from a customer in W. Covina, CA.

04/14/12

About GuildQuality and our Guildmembers

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Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.

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In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.

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