I would do business with Crown Roofing again, and again.
Member Profile
Customer Feedback Summary
245 out of 372 customers responded to a survey
Likely to Recommend
Clean & Safe
Construction Quality
Problem Resolution
Professional & Organized
Sales Knowledge
Schedule
Communication
Published Comments
Very detailed bid. All questions answered. No hidden extras.
The supervisor did an outstanding job.
The job was simply superb.
The overall product is very good and it looks good.
On site crew - efficient, neat and tidy, considerate (quiet) and polite.Quick to remove the waste bin and any left over material and equipment away.Roof inspection provides extra reassurance that the job was done right.
It was done very efficiently and I was actually surprised how quickly they were finished because they worked such long hours.
They were very competent. They came very early and stayed until they got what they needed to get done. Chris was kind an courteous and I was impressed by that.
They were prompt and they stuck to their schedule.
The whole crew was great.
They were a very professional crew. They were very considerate of my family. They made sure to do certain areas of the roof when my kids were sleeping.
They were all very pleasant and cooperative.
Quite satisfied with it all.
Everything involving Crown Roofing & Drainage was excellent. They did their job efficiently and with great professionalism.
The men who worked on the roof did a phenomenal job.
They had quite a few people working here to get the job done quickly.
They were quick on finishing the job and the job site was clean when they left.
Jason Bradley, the foreman (Chris), and the actual roofers themselves were very disciplined and good at their jobs.
I was most satisfied with the personal attention I initially received and the quality of the roofers and the people doing the work. They were very professional.
The politeness and attitude of installers.
Chris, Roland, and one of the installer was very good. He was one of the lead installers. I think his name was Tony.
Workmanship, professionalism, timeliness, and site clean up was very good.
The job was well done.
Guildmember since 2009
As a GuildQuality Guildmember, Crown Roofing & Drainage relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Crown Roofing & Drainage in Vancouver, BC; Richmond, BC; North Vancouver, BC; Burnaby, BC; New Westminster, BC; Surrey, BC; Ladner, BC; Coquitlam, BC; Delta, BC; West Vancouver, BC; and 15 other cities in British Columbia.
In this report, Crown Roofing & Drainage has published a summary of the customer feedback they've received since they joined GuildQuality in May 2009. In that time, 245 out of 372 customers (66%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2011.
Recent Activity
Crown Roofing & Drainage received feedback from a customer in West Vancouver, BC.
01/18/12
Crown Roofing & Drainage received feedback from 2 customers.
12/21/11
Crown Roofing & Drainage received feedback from a customer in Vancouver, BC.
12/20/11
Crown Roofing & Drainage received feedback from a customer in Tswassen, BC.
12/18/11
Crown Roofing & Drainage received feedback from a customer in Vancouver, BC.
12/17/11
2012 Guildmaster Application
Crown Roofing & Drainage is a candidate for a 2012 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
Click here
to review this year's qualifications.
To be eligible for consideration, Crown Roofing & Drainage must survey all
of their customers.
If you are a recent customer of Crown Roofing & Drainage and have not yet
received a customer satisfaction survey, please let us know.
We need your feedback in order to conduct a thorough review of Crown Roofing & Drainage's application.