Big State Remodeling
Big State Remodeling
www.bigstateremodeling.com
2800 Hobbs
Amarillo, TX 79109
(806) 358-7419

Big State Remodeling and our experienced staff of installation and product specialists have been in the window and door business and a part of our community since 1982. With over 200 years of combined experience. Read more

Big State Remodeling can bring products and ideas directly to your home allowing you to thoroughly evaluate our products in the comfort of your own home. You're sure to find quality products that are competitively priced for all budgets and needs.

We are proud of our reputation for quality service and customer satisfaction as our top priority. Our installers are factory trained and certified by companies such as; Sunrise, Alside, Serious, Temo and many others.

At Big State Remodeling, we are committed to provide you with the best quality products available on the market. Offer you fair and competitive pricing, and tailored financing to suit your needs.

Big State Remodeling goes one step further in guaranteeing that you will be satisfied with our products, by offering some of the best manufacturer warranties in the business backed by some of the largest manufactures in the country, ensuring that your remodeling investment will bring you enjoyment for years to come.

Our trained professional staff is ready to assist you with energy efficient products that enhance the beauty of your home and save you money.

GuildQuality Partner Affiliations Remodeling's Big50

Affiliations GuildQuality
Better Business Bureau

Likely to Recommend
97%
Budget
98%
Crew Cleanliness
96%
Expertise
99%
Sales Knowledge
99%
Sales Product Demonstration
96%
Value
98%
Construction Quality
97%
Crew Professionalism
98%
Average (9 reviews)
Rating Details
Comment Area Of Satisfaction Amarillo, TX May 16, 2012

They were very friendly and cordial. The workers were very competent in what they did and I would definitely recommend them as a company.

Richard O. Amarillo, TX Review May 09, 2012 5 star rating
Big State Remodeling

Big State Remodeling was very professional. They did the work quickly and well within budget. They cleaned everything after the job was done. In fact, it was cleaned up daily, which was really impressive. I would recommend them.

Comment Area Of Satisfaction Stratford, TX Mar 20, 2012

They got the job done, kept it clean, and I don't have to watch over them.

Comment Area Of Satisfaction Childress, TX Mar 20, 2012

I was most satisfied with their professionalism. They were also accurate with their follow through and they did an excellent job on the installation.

Comment Recognize Excellence Amarillo, TX Mar 01, 2012

I would like to recognize the guys that installed my windows for their exceptional service. We had a baby inside the house and they made sure they did a good job to dance around that.

Comment Area Of Satisfaction Amarillo, TX Mar 01, 2012

The area where I was most satisfied with Big State Remodeling was how clean the install went.

Comment Area Of Satisfaction Amarillo, TX Jan 04, 2012

The whole job was done professionally and quickly. They knew what they were doing . It was a high quality job.

David P. Amarillo, TX Review Dec 19, 2011 5 star rating
Big State Remodeling

Big State Remodeling did a great job on our kitchen. We are very happy with the quality of the product and the staff that did the work. I'd highly recommend them to anyone considering home remodeling.

Comment Additional Comment Canyon, TX Dec 14, 2011

I'm very excited about the fact that when I went in to make my second payment, and they offered me another incentive on the Facebook entry and the visa card. I liked that I was able to recommend my friends and that they offered me a hundred dollars. I appreciate all the little incentives. I would highly recommend them.

Minerva F. Canyon, TX Review Dec 14, 2011 5 star rating
Big State Remodeling

I was very pleased from the very beginning of the installation. When I made the appointment, the gentlemen was very professional. He explained everything I had questions on. On the day that we made an agreement, I was flattered that they accommodated me with my budget and financial need and it worked out perfect. The time frame that my project was given was very efficient and I was very satisfied.

Comment Referral Program Incentives Canyon, TX Dec 14, 2011

A few friends made some comments on my Facebook. I'm sure that after the winter, with gatherings in the spring, people will show more interest. It gave my home a new appearance. I am willing to recommend as soon as I hear more interest.

Comment Recognize Excellence Canyon, TX Dec 14, 2011

I was pleased with the young man that came to put in the windows. I was also satisfied with Greg, from start to finish. The whole thing was an ordeal for me. I went to many companies and did my homework. I was pleased that I chose Big State Remodeling. Everything went well. I was pleased with everyone, including one young lady Courtney, who was very helpful.

Comment Area Of Satisfaction Canyon, TX Dec 14, 2011

I was satisfied with the agreement we first came into. It was fast, a good price, a good time limit, and I was very satisfied.

Lori E. Amarillo, TX Review Dec 07, 2011 5 star rating
Big State Remodeling

Big State Remodeling was very professional. They stayed on budget, and my house is warm with no drafts. The windows are beautiful and make things quiet. We noticed an immediate improvement in the noise level.

Comment Referral Program Incentives Amarillo, TX Dec 07, 2011

My boyfriend's looking to put windows up; he'll contact Big State in due time.

Comment Recognize Excellence Amarillo, TX Dec 07, 2011

I would recognize my sales rep Jim Bates and Dieter, my initial contact.

Comment Additional Comment Amarillo, TX Nov 23, 2011

The windows inproved the looks of our house 100% and will and have reccomeded your business to other residents of Amarillo. Very good job!!!!!

Comment Recognize Excellence Amarillo, TX Nov 23, 2011

All the employees were very professional, and the job was completly satisfactory

Guildmember since 2009

As a GuildQuality Guildmember, Big State Remodeling relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Big State Remodeling in Amarillo, TX; Borger, TX; Pampa, TX; Canyon, TX; Hereford, TX; Dumas, TX; Fritch, TX; Canadian, TX; Perryton, TX; Spearman, TX; and 34 other cities in Texas, Oklahoma and New Mexico.

In this report, Big State Remodeling has published a summary of the customer feedback they've received since they joined GuildQuality in March 2009. In that time, 317 out of 423 customers (75%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2012.

Recent Activity

Big State Remodeling received feedback from 2 customers.

05/16/12

Big State Remodeling received feedback from a customer in Amarillo, TX.

05/09/12

Big State Remodeling received feedback from a customer in Dumas, TX.

05/08/12

Big State Remodeling received feedback from a customer in Canyon, TX.

04/18/12

About GuildQuality and our Guildmembers

Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.

Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.

All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).

Surveys, Comments and Reviews

All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.

In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.

A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.

Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.

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