Overall, I was very happy with everything.
Member Profile
Big State Remodeling and our experienced staff of installation and product specialists have been in the window and door business and a part of our community since 1982. With over 200 years of combined experience. Read more
Big State Remodeling can bring products and ideas directly to your home allowing you to thoroughly evaluate our products in the comfort of your own home. You're sure to find quality products that are competitively priced for all budgets and needs.
We are proud of our reputation for quality service and customer satisfaction as our top priority. Our installers are factory trained and certified by companies such as; Sunrise, Alside, Serious, Temo and many others.
At Big State Remodeling, we are committed to provide you with the best quality products available on the market. Offer you fair and competitive pricing, and tailored financing to suit your needs.
Big State Remodeling goes one step further in guaranteeing that you will be satisfied with our products, by offering some of the best manufacturer warranties in the business backed by some of the largest manufactures in the country, ensuring that your remodeling investment will bring you enjoyment for years to come.
Our trained professional staff is ready to assist you with energy efficient products that enhance the beauty of your home and save you money.
GuildQuality Partner Affiliations Remodeling's Big50
Affiliations
GuildQuality
Better Business Bureau
Customer Feedback Summary
Recent Reviews & Published Comments
Everyone who was involved did a good job.
The whole job was done professionally and quickly. They knew what they were doing . It was a high quality job.
Big State Remodeling did a great job on our kitchen. We are very happy with the quality of the product and the staff that did the work. I'd highly recommend them to anyone considering home remodeling.
I'm very excited about the fact that when I went in to make my second payment, and they offered me another incentive on the Facebook entry and the visa card. I liked that I was able to recommend my friends and that they offered me a hundred dollars. I appreciate all the little incentives. I would highly recommend them.
I was very pleased from the very beginning of the installation. When I made the appointment, the gentlemen was very professional. He explained everything I had questions on. On the day that we made an agreement, I was flattered that they accommodated me with my budget and financial need and it worked out perfect. The time frame that my project was given was very efficient and I was very satisfied.
A few friends made some comments on my Facebook. I'm sure that after the winter, with gatherings in the spring, people will show more interest. It gave my home a new appearance. I am willing to recommend as soon as I hear more interest.
I was pleased with the young man that came to put in the windows. I was also satisfied with Greg, from start to finish. The whole thing was an ordeal for me. I went to many companies and did my homework. I was pleased that I chose Big State Remodeling. Everything went well. I was pleased with everyone, including one young lady Courtney, who was very helpful.
I was satisfied with the agreement we first came into. It was fast, a good price, a good time limit, and I was very satisfied.
Big State Remodeling was very professional. They stayed on budget, and my house is warm with no drafts. The windows are beautiful and make things quiet. We noticed an immediate improvement in the noise level.
My boyfriend's looking to put windows up; he'll contact Big State in due time.
I would recognize my sales rep Jim Bates and Dieter, my initial contact.
The 2 crews that we dealt with were fabulous.
The windows inproved the looks of our house 100% and will and have reccomeded your business to other residents of Amarillo. Very good job!!!!!
All the employees were very professional, and the job was completly satisfactory
At all times Big State representatives were very professional.
Job was completely satisfactory
The installer did a really good job.
I think they did a great job of installing it.
Greg Acklin and the man who took our order the first time. They were both very knowledgeable.
The crew was VERY good. They did a fabulous job and they did ALL of our windows...we have a lot of windows. They got all of them done in one day!
Everyone we worked with did a great job. The kitchen and siding crews and the sales people were professional. We were very pleased to work with Randy, Greg Acklin, and Steve Ambers.
I was satisfied with the professionalism and work ethic of the crew.
They all did a good job. Randy, the installer was very good.
I was most satisfied with the end product.
Our old kitchen looked dark & outdated. Now, you can actually see what you're doing. Raising the snack bar even with the counter tops has made a huge difference! Really loving the shower in the front bathroom. The marble in the shower is beautiful!
The construction guys did a great job & were professional at all times.
The kitchen is so bright & cherry now. Lights up the whole room. The bath/shower-I just love it.....
I was very satisfied with entire job. Big State Remodeling was really professional and I watched them work and even helped out a bit. They did superb work and I am extremely pleased with the windows and the quality job performed. I would definitely use them again and recommend them to friends.
Tim Reid did an excellent job handling everything. The installation crews were very professional as well.
Guildmember since 2009
As a GuildQuality Guildmember, Big State Remodeling relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Big State Remodeling in Amarillo, TX; Borger, TX; Pampa, TX; Canyon, TX; Hereford, TX; Dumas, TX; Fritch, TX; Perryton, TX; Canadian, TX; Spearman, TX; and 30 other cities in Texas, Oklahoma and New Mexico.
In this report, Big State Remodeling has published a summary of the customer feedback they've received since they joined GuildQuality in March 2009. In that time, 307 out of 406 customers (76%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2011.
Recent Activity
Big State Remodeling received feedback from a customer in Amarillo, TX.
Big State Remodeling received feedback from a customer in Amarillo, TX.
Big State Remodeling received feedback from a customer in Amarillo, TX.
