Augustine Homes
Augustine Homes
www.augustinehomes.com
100 Riverside Parkway Ste 229
Augustine Homes, VA 22406
(540) 372-7770
Comment Better Service Fredericksburg, VA Jan 03, 2012

My experience with Augustine Homes was fantastic! Lindsey Kuser and Chris Flowers were an excellent team. They were knowledgeable about the home, customer friendly, and a joy to work with! I could not have asked for a better team to assist me in purchasing my dream home - they are top notch and a great asset to Augustine Homes!

Comment Easier Than Expected Stafford, VA Dec 16, 2011

There were some minor issues that were worked through. I am very satisfied with the experience.

Comment Favorite Home Feature Culpeper, VA Dec 16, 2011

We love the walk in pantry. It is such a nice feature. We also love the attached covered porch. The beautiful woodwork is great as well, with the wooden arched doorways and the columns.

Comment Favorite Home Feature Stafford, VA Nov 30, 2011

Spacious, workmanship, quality of materials, the new house experience.

Comment Recognize Excellence Stafford, VA Nov 30, 2011

John Moore, Tom Brown, Sharon Thornton - My fantasy team for the life of my home.

Comment Additional Comment Stafford, VA Nov 29, 2011

I'm very critical of the construction. Everything that I saw was outstanding. The work was above and beyond which gave me a great feeling. The quality was high. That was exactly what I was looking for and that is what I got.

Comment Lead Source Stafford, VA Nov 16, 2011

Our real estate agent knew about the development and we actually looking at one across the street when we saw these and fell in love with the Augustine Homes.

Comment Design Center & Selections Stafford, VA Nov 16, 2011

Silvia Nolen does a good job of helping you get what you want and keeping the budget in mind,

Guildmember since 2008

As a GuildQuality Guildmember, Augustine Homes relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Augustine Homes in Stafford, VA; Fredericksburg, VA; Spotsylvania, VA; King George, VA; and Culpeper, VA.

In this report, Augustine Homes has published a summary of the customer feedback they've received in the past 12 months. In that time, 74 out of 111 customers (67%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2012.

Recent Activity

Augustine Homes received feedback from a customer in Fredericksburg, VA.

02/07/12

Augustine Homes received feedback from a customer in Culpeper, VA.

02/07/12

Augustine Homes received feedback from a customer in Stafford, VA.

02/06/12

Augustine Homes received feedback from a customer in Stafford, VA.

02/03/12

Augustine Homes received feedback from 2 customers.

01/12/12

About GuildQuality and our Guildmembers

Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.

Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.

All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).

Surveys, Comments and Reviews

All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.

In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.

A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.

Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.

Important Information about choosing a Builder, Remodeler, or Contractor

It is important to note that GuildQuality does not endorse the qualifications of any company. We make no predictions, warranties or guarantees, expressed or implied, about the quality of any work a company on this website may provide. GuildQuality does not accept any liability whatsoever for any harm that might result from any statements presented on this website.

Prospective customers should weigh a multitude of factors when choosing the right building company, and never depend on a single source when making their decision to purchase a home or hire a contractor.

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