REE-Construction/First General Idaho
720 North Main, Unit ABellevue, ID 83313(208) 788-9111

REE-Construction provides emergency response, damage mitigation, mold remediation, structural reconstruction and contents restoration services though out the Magic, Wood River and Treasure Valleys, from our offices in the Twin Falls, Hailey and Boise areas. (more)


Customer Feedback Summary

Of 193 customers surveyed, 96 responded (50%)
Likely to Recommend
94%
First Impression
97%
Work Done Right
94%
Staff Professionalism
94%
Value
100%
Clean & Safe
100%
Professional & Organized
92%
Quality Of Materials
100%
Quality Of Workmanship
100%
Installation Crew
92%
Schedule
100%
Timely Completion Of Tasks
90%
Job Site Cleanliness/Safety
94%
Problem Resolution
94%
Sales Knowledge
100%

Map of Recent Work

Reviews & Comments Reviews Only All Projects

Reviews & Comments

7 Reviews
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1
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  • comment
    Recognize Excellence
    Gooding, ID
    Apr 16, 2014

    Clark did a great job. The guy that did a lot of work here, and did a great job.

  • comment
    Experience Improvement Suggestion(s)
    Twin Falls, ID
    Apr 10, 2014

    This wAs a difficult case because they were working with so many companies. I feel they did a good job.

  • comment
    Area Of Satisfaction
    Boise, ID
    Apr 08, 2014

    I was most satisfied with their thoroughness. The crew was very personable, and made me feel at ease.

  • comment
    Recognize Excellence
    Boise, ID
    Mar 28, 2014

    I would like to recognize Robert.

  • comment
    Area Of Satisfaction
    Boise, ID
    Mar 28, 2014

    I was most satisfied with the timeliness. They got on it and got it done.

  • comment
    Area Of Satisfaction
    Meridain, ID
    Feb 19, 2014

    The quality of the work and the attitude of the staff were most satisfying.

  • comment
    Area Of Satisfaction
    Hailey, ID
    Jan 25, 2014

    REE-Construction did the work as expected. It was fine.

  • comment
    Additional Comment
    San Diego, CA
    Jan 25, 2014

    They did a great job and I recommend them to anybody having siding work done.

  • comment
    Area Of Satisfaction
    San Diego, CA
    Jan 25, 2014

    It looks fabulous.

  • comment
    Workmanship Quality
    San Diego, CA
    Jan 25, 2014

    They did a fabulous job. It looks brand new.

  • comment
    Staff Professionalism
    Twin Falls, ID
    Jan 22, 2014

    Courteous and professional - definitely!

  • comment
    Area Of Satisfaction
    Kimberly, ID
    Dec 16, 2013

    Tali Emerson, Clark Vanek, and Brian Conrad were always sure to be in contact with me. They were able to explain the damage, the progress, the provisions to fix the problem, and helped me to make decisions with ease.

  • review
    Kelly S.
    Kimberly, ID
    Dec 16, 2013
    REE-Construction/First General Idaho

    This is the first time I have ever had an emergency, specifically water damage, in my home. I was mortified. After talking with Tali Emerson and meeting with the staff members to assess the situation, I felt comfortable in beginning the process to repair the damage. They helped me with the insurance company and made all of the provisions and costs clear. At this time, I knew I could carry on with my life knowing they had everything under control. The close contact they made to keep me updated on the progress made this one of the easiest misfortunes to handle. Thank you so much Ree-Construction Team! You made me feel like family!

  • comment
    Experience Improvement Suggestion(s)
    Kimberly, ID
    Dec 16, 2013

    REE-Construction and staff did more than I could have ever expected. I can't think of anything more that the staff could have done to make my emergency any easier to deal with.

  • comment
    Area Of Satisfaction
    Boise, ID
    Dec 13, 2013

    I was most satisfied with how they kept the job sight very clean. They painted the ceiling due to the smoke damage that I had. They had to move a lot of stuff and I am no longer able to do that due to my age.

  • comment
    Recognize Excellence
    Sun Valley, ID
    Dec 10, 2013

    Each person I worked with (and they changed a few times throughout the construction did a great job.

  • comment
    Area Of Satisfaction
    Snoqualamie, WA
    Nov 18, 2013

    I was most satisfied with the fact that REE-Construction/First General Idaho followed through with what they said that they would do.

  • comment
    Recognize Excellence
    Hailey, ID
    Nov 15, 2013

    The person who was in charge of my project did a terrific job.

  • comment
    Area Of Satisfaction
    Hailey, ID
    Nov 15, 2013

    I was most satisfied with the personnel and their professionalism.

  • review
    L.T.-.
    Hailey, ID
    Nov 15, 2013
    REE-Construction/First General Idaho

    I couldn't have been happier with the professionalism of REE-Construction. They were respectful, responsible, took the job seriously and completed the work in a timely manner. I would absolutely recommend them .

More Reviews & Comments

Affiliations

  • GuildQuality
  • Better Business Bureau
  • EPA Lead-Safe Certified Firm
  • Independent Mitigation and Cleaning/Conservation
  • Institute of Inspection, Cleaning and Restoration Certification
  • International Facility Management Association
  • Rotary International
GuildQuality Member
Guildmember
Since 2012

Q&A with REE-Construction/First General Idaho

Answer Feb 19, 2014

One of the most important foundational elements of a successful fire damage restoration project is the philosophical approach the restorer takes in addressing the damage. Years ago the typical practice was to add oderants (smelly stuff) and try to cover smoke residues with encapsulants (e.g.KILZ). The professional restorer today concentrates on source odor removal, that is, removing the smoke residues as completely as possible rather than trying to overpower them with other "better" smells and covering them up with some sort of "sealer". This is more labor intensive, but is fundamental to restoring the property to a true pre-loss condition and maintaining the property's value. The best bet for successfully identifying what can be successfully salvaged is finding a competent restorer advisor that you trust- this is not really a do it yourself skill. set.

Types of Work

  • Water damage restoration (177)
  • Commercial construction (141)
  • Fire damage restoration (140)
  • Storm damage restoration (139)
  • Whole house remodel (139)
  • Apartment (3)

Recent Activity

  • 4/16/14 REE-Construction/First General Idaho received feedback from a customer in Gooding, ID.
  • 4/16/14 REE-Construction/First General Idaho received feedback from a customer in Twin Falls, ID.
  • 4/10/14 REE-Construction/First General Idaho received feedback from a customer in Twin Falls, ID.
  • 4/08/14 REE-Construction/First General Idaho received feedback from a customer in Boise, ID.
  • 4/07/14 REE-Construction/First General Idaho received feedback from a customer in Boise, ID.

More about REE-Construction/First General Idaho

As a GuildQuality Guildmember, REE-Construction/First General Idaho relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of REE-Construction/First General Idaho in Boise, ID; Twin Falls, ID; Hailey, ID; Jerome, ID; Ketchum, ID; Buhl, ID; Sun Valley, ID; Kimberly, ID; Shoshone, ID; Gooding, ID; and 24 other cities in Idaho, Washington and California..

In this report, REE-Construction/First General Idaho has published a summary of the customer feedback they've received since they joined GuildQuality in December 2012. In that time, 96 out of 193 customers (50%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2014.

REE-Construction/First General Idaho surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a REE-Construction/First General Idaho customer, and if REE-Construction/First General Idaho completed work for you after December of 2012 but you haven't yet received a survey, please let us know.

If you have had work done by REE-Construction/First General Idaho since December of 2012 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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