REE-Construction provides emergency response, damage mitigation, mold remediation, structural reconstruction and contents restoration services though out the Magic, Wood River and Treasure Valleys, from our offices in the Twin Falls, Hailey and Boise areas. (more)
Clark did a great job. The guy that did a lot of work here, and did a great job.
This wAs a difficult case because they were working with so many companies. I feel they did a good job.
I was most satisfied with their thoroughness. The crew was very personable, and made me feel at ease.
I would like to recognize Robert.
I was most satisfied with the timeliness. They got on it and got it done.
The quality of the work and the attitude of the staff were most satisfying.
REE-Construction did the work as expected. It was fine.
They did a great job and I recommend them to anybody having siding work done.
It looks fabulous.
They did a fabulous job. It looks brand new.
Courteous and professional - definitely!
Tali Emerson, Clark Vanek, and Brian Conrad were always sure to be in contact with me. They were able to explain the damage, the progress, the provisions to fix the problem, and helped me to make decisions with ease.
This is the first time I have ever had an emergency, specifically water damage, in my home. I was mortified. After talking with Tali Emerson and meeting with the staff members to assess the situation, I felt comfortable in beginning the process to repair the damage. They helped me with the insurance company and made all of the provisions and costs clear. At this time, I knew I could carry on with my life knowing they had everything under control. The close contact they made to keep me updated on the progress made this one of the easiest misfortunes to handle. Thank you so much Ree-Construction Team! You made me feel like family!
REE-Construction and staff did more than I could have ever expected. I can't think of anything more that the staff could have done to make my emergency any easier to deal with.
I was most satisfied with how they kept the job sight very clean. They painted the ceiling due to the smoke damage that I had. They had to move a lot of stuff and I am no longer able to do that due to my age.
Each person I worked with (and they changed a few times throughout the construction did a great job.
I was most satisfied with the fact that REE-Construction/First General Idaho followed through with what they said that they would do.
The person who was in charge of my project did a terrific job.
I was most satisfied with the personnel and their professionalism.
I couldn't have been happier with the professionalism of REE-Construction. They were respectful, responsible, took the job seriously and completed the work in a timely manner. I would absolutely recommend them .
One of the most important foundational elements of a successful fire damage restoration project is the philosophical approach the restorer takes in addressing the damage. Years ago the typical practice was to add oderants (smelly stuff) and try to cover smoke residues with encapsulants (e.g.KILZ). The professional restorer today concentrates on source odor removal, that is, removing the smoke residues as completely as possible rather than trying to overpower them with other "better" smells and covering them up with some sort of "sealer". This is more labor intensive, but is fundamental to restoring the property to a true pre-loss condition and maintaining the property's value. The best bet for successfully identifying what can be successfully salvaged is finding a competent restorer advisor that you trust- this is not really a do it yourself skill. set.
As a GuildQuality Guildmember, REE-Construction/First General Idaho relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of REE-Construction/First General Idaho in Boise, ID; Twin Falls, ID; Hailey, ID; Jerome, ID; Ketchum, ID; Buhl, ID; Sun Valley, ID; Kimberly, ID; Shoshone, ID; Gooding, ID; and 24 other cities in Idaho, Washington and California..
In this report, REE-Construction/First General Idaho has published a summary of the customer feedback they've received since they joined GuildQuality in December 2012. In that time, 97 out of 193 customers (50%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2014.
REE-Construction/First General Idaho surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a REE-Construction/First General Idaho customer, and if REE-Construction/First General Idaho completed work for you after December of 2012 but you haven't yet received a survey, please let us know.