REE-Construction/First General Idaho
720 North Main, Unit ABellevue, ID 83313(208) 788-9111

REE-Construction provides emergency response, damage mitigation, mold remediation, structural reconstruction and contents restoration services though out the Magic, Wood River and Treasure Valleys, from our offices in the Twin Falls, Hailey and Boise areas. (more)


Customer Feedback Summary

Of 238 customers surveyed, 124 responded (52%)
Likely to Recommend
93%
First Impression
98%
Work Done Right
92%
Staff Professionalism
93%
Value
100%
Clean & Safe
100%
Professional & Organized
92%
Quality Of Materials
100%
Quality Of Workmanship
100%
Installation Crew
92%
Schedule
100%
Timely Completion Of Tasks
91%
Job Site Cleanliness/Safety
95%
Problem Resolution
94%
Sales Knowledge
100%

Map of Recent Work

Reviews & Comments Reviews Only All Projects
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Reviews & Comments

13 Reviews
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  • comment
    Area Of Satisfaction
    Dietrich, ID
    Sep 15, 2014

    I thought they did great all the way around. I think it is normal that there were a couple things they had to come back to touch up or finish. They were very organized, friendly, and took care of the things we wanted done.

  • review
    Teresa S.
    Dietrich, ID
    Sep 15, 2014
    REE-Construction/First General Idaho

    REE-Construction is very efficient and fast. They are very friendly and thorough in the work that they do. I would highly recommend REE-Construction/First General Idaho to anyone!!

  • review
    Sara M.
    Twin Falls, ID
    Sep 15, 2014
    REE-Construction/First General Idaho

    I thought that REE-Construction/First General Idaho was timely with their work. They did a wonderful job and very good work. I would highly recommend them to anyone.

  • comment
    Area Of Satisfaction
    Jerome, ID
    Aug 14, 2014

    I was very satisfied with everything. They came in, took charge and got the job done. They knew what they were doing and were very professional.

  • review
    Rhonda S.
    Jerome, ID
    Aug 14, 2014
    REE-Construction/First General Idaho

    They did a great job. They got here real fast, came in and did a great job. They were very experienced and really knew what they were doing

  • comment
    Area Of Satisfaction
    Hailey, ID
    Jul 28, 2014

    I was most satisfied that REE-Construction got the job done. They did a good job.

  • comment
    Area Of Satisfaction
    Boise, ID
    Jul 25, 2014

    The crew was very friendly and very professional. They answered any questions we had. I thought they did a great job. I was very impressed with the documentation afterwards.

  • comment
    Area Of Satisfaction
    Bellevue, ID
    Jul 15, 2014

    I was satisfied with the quickness and the quality.

  • comment
    Additional Comment
    Twin Falls, ID
    Jun 29, 2014

    Thank you all at Ree-Construction, we truely appreciate everything you have done for us!

  • comment
    Additional Comment
    Twin Falls, ID
    Jun 26, 2014

    You could not find better people than at REE-Construction. I am just so pleased with the service I received. I live over 700 miles from the job site and my representative was constantly keeping me informed of any changes or new information in the project. I really could not be happier with the company.

  • comment
    Additional Comment
    Twin Falls, ID
    Jun 16, 2014

    We are certainly glad we chose REE-Construction to help us.

  • review
    Bill G.
    Twin Falls, ID
    Jun 16, 2014
    REE-Construction/First General Idaho

    After a 4x4 pickup crashed thru the front of our house late one December night, REE-Construction came immediately to enclose our home from the winter elements. They were back first thing SUNDAY morning to further asess the damages and begin planning for the repair to return our home back to it's original condition

  • review
    Randall R.
    Boise, ID
    Jun 10, 2014
    REE-Construction/First General Idaho

    I woke up one morning to a sewage pond in the crawl space of my house. A broken sewer line was the culprit. I called Ree-Construction and Ken and Robert were on the scene within a few hours. The explained the damages, reviewed what needed to be done to fix the problem and what they needed to do to make the house safe to live-in. They got right to work on the damage and I was good as new in a couple of days. There professionalism set me at ease and I was sure everything would turn out just like they said it would. When I checked on their work it was even better than I expected. If I ever need his kind of help again, I will call Ree-Construction and let Ken and Robert make it right.

  • comment
    Recognize Excellence
    Jerome, ID
    Jun 05, 2014

    Everyone was courteous. They informed me about what needed to be done before they could proceed. The whole work force was well organized.

  • comment
    First Impression
    Jerome, ID
    Jun 05, 2014

    They were right on it.

  • comment
    Emergency Team Response Time
    Jerome, ID
    Jun 05, 2014

    I had a bunch of other people making bids too. They were reasonable and came in.

  • comment
    Satisfactory Updates Provided
    Jerome, ID
    Jun 05, 2014

    This whole house has been updated. We had to do everything. They did the remodeling part. Everybody had to be brought in. Everything is updated.

  • comment
    Area Of Satisfaction
    Eagle, ID
    May 09, 2014

    They had a good knowledge of what we would need when we didn't know it yet. Their experience in working these situations was appreciated.

  • review
    Davina D.
    Eagle, ID
    May 09, 2014
    REE-Construction/First General Idaho

    The First General ID - Ree Construction team was well prepared for our emergency. They were very helpful in getting us through the situation. Their reconstruction contractor was first rate at sheet rock installation and refinishing to match in with the undamaged walls and ceilings.

  • comment
    Area Of Satisfaction
    Hailey, ID
    Apr 22, 2014

    I was most satisfied with REE-Construction/First General Idaho's response. They were right out that morning when I found the flood in my house, so I was happy with that.

More Reviews & Comments

Affiliations

  • GuildQuality
  • Better Business Bureau
  • EPA Lead-Safe Certified Firm
  • Independent Mitigation and Cleaning/Conservation
  • Institute of Inspection, Cleaning and Restoration Certification
  • International Facility Management Association
  • Rotary International
GuildQuality Member
Guildmember
Since 2012

Q&A with REE-Construction/First General Idaho

Answer Aug 15, 2014

I'm no attorney-but this is how I understand things as a layman.

Risk is a broad term and I don't know if you are talking to the safety and health or the finanical well being of employees and buyers.

As far as the safety and health of employees there are hundreds of different specific regulations (that carry the weight of law and are mostly administered by the Occupational Safety and Health Administration or a state agency) that address different industries and different scenarios, but as an overall approach the General Duty Clause lays the foundation for pretty much any of those https://www.osha.gov/pls/oshaweb/owadisp.show_document?p_id=3359&p_table=oshact

The "code" reference probably relates to plumbing, electrical, building etc. codes.  They certainly regulate various trades and carry penalties of various types (generally financial or with financial consequences, not criminal) for failure to follow them.

As far as industry guidelines and manufacturers guidelines, failure to follow those certainly expose the builders to potential civil lawsuits to compensate someone for alleged damage as a result of that failure.

If there was a situation that resulted in a charge of criminal negligance that results in injury, then I imagine any of the codes, regulations and installation would be brought in to support (or refute) such charges.

Answer Feb 19, 2014

One of the most important foundational elements of a successful fire damage restoration project is the philosophical approach the restorer takes in addressing the damage. Years ago the typical practice was to add oderants (smelly stuff) and try to cover smoke residues with encapsulants (e.g.KILZ). The professional restorer today concentrates on source odor removal, that is, removing the smoke residues as completely as possible rather than trying to overpower them with other "better" smells and covering them up with some sort of "sealer". This is more labor intensive, but is fundamental to restoring the property to a true pre-loss condition and maintaining the property's value. The best bet for successfully identifying what can be successfully salvaged is finding a competent restorer advisor that you trust- this is not really a do it yourself skill. set.

Types of Work

  • Water damage restoration (222)
  • Commercial construction (186)
  • Fire damage restoration (185)
  • Storm damage restoration (184)
  • Whole house remodel (184)
  • Apartment (3)

Recent Activity

  • 9/20/14 REE-Construction/First General Idaho received feedback from 2 customers.
  • 9/19/14 REE-Construction/First General Idaho received feedback from a customer in Dietrich, ID.
  • 9/17/14 REE-Construction/First General Idaho received feedback from a customer in Twin Falls, ID.
  • 9/17/14 REE-Construction/First General Idaho received feedback from a customer in Kimberly, ID.
  • 9/15/14 REE-Construction/First General Idaho received feedback from 2 customers.

More about REE-Construction/First General Idaho

As a GuildQuality Guildmember, REE-Construction/First General Idaho relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of REE-Construction/First General Idaho in Twin Falls, ID; Boise, ID; Hailey, ID; Jerome, ID; Ketchum, ID; Buhl, ID; Kimberly, ID; Sun Valley, ID; Shoshone, ID; Meridian, ID; and 26 other cities in Idaho, California and Washington..

In this report, REE-Construction/First General Idaho has published a summary of the customer feedback they've received since they joined GuildQuality in December 2012. In that time, 124 out of 238 customers (52%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2014.

REE-Construction/First General Idaho surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a REE-Construction/First General Idaho customer, and if REE-Construction/First General Idaho completed work for you after December of 2012 but you haven't yet received a survey, please let us know.

If you have had work done by REE-Construction/First General Idaho since December of 2012 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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