Professional and courteous at all times
Don and his team during installation. Due to accident of Interstate 295 they where a little late arriving for install which they called me in advance to let me know. When van arrived they hit the ground running and started installation immediately. Which was great. They kept me posted with their progress and were very professional during install.
Besides loving the finished product, I especially appreciated the courteous, professional, friendly attitude of everyone I encountered, all the way from the initial call by Jennifer Lee to the installers. Everyone was as polite as they could be. I was pleased with everything.
The entire crew did a great job. I unfortunately do not remember all their names but I thank them for a very professional job.
Very knowledgeable and professional, great product
they delivered what was promised
Having 3 little kids at home there is only so long I can go without a kitchen. It was so fast and painless I barely even noticed they were here.
We really liked the plumber. We've had him back to do other things for us and will continue to use him in the future.
Our salesmen was very professional, but made you feel comfortable and like a valued customer from the time we walked into the showroom to the time he left our home.
The installation guys were great. They were professional and worked very hard to completed the installation in a timely manner. Did a great clean up and were friendly with us while they there.
As a GuildQuality Guildmember, Granite Transformations of Jacksonville relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Granite Transformations of Jacksonville in Jacksonville, FL; Fleming Island, FL; Orange Park, FL; St. Augustine, FL; St. Johns, FL; St Johns, FL; Jacksonville Beach, FL; Gainesville, FL; Ponte Vedra Beach, FL; Green Cove Springs, FL; and 18 other cities in Florida and Georgia..
In this report, Granite Transformations of Jacksonville has published a summary of the customer feedback they've received since they joined GuildQuality in January 2013. In that time, 88 out of 120 customers (73%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2013.