I’ve had several home projects done and have very rarely been 100% satisfied but this was one of those times! The guys were great. We had 3 windows replaced and you couldn’t even tell they were there! No dust or debris left, trim painted nicely and they were done by noon. No complaints!
I have had Wood Windows do two projects for me. The first was replacing windows in which the job went very smoothly and completely satisfied.
The door project, there was a loss in communications form my understanding how the project was to proceed and the sales rep. To explain: Included in the bid, we wanted the door painted before install. At the time, Wood Windows sub-contracted painting of doors. I contacted the sub-contractor and arranged variably and price for the painting of the door. Because of weather, the decision between me and the sub-contractor was to paint the door at Wood Windows main office and was instructed to supply the paint to main office location. In which I did with the understanding that Wood Windows would contact the painting sub-contractor when the door was delivered from the manufacture for painting. Some weeks later, the door was scheduled for install. When the crew showed up with the door it was not painted. A install crew member said that he could paint the door, so I agreed to that additional cost in which I was going to pay the sub-contractor anyway. My personal thoughts are, with four different contacts point of communications, me, the paint sub-contractor, the sales person, and the scheduler, painting the door part of the contract was not transferred to the right folks even when the paint was setting at Wood Windows. I am however, grateful that a discount for the painting job was granted by Wood Windows.
Wood windows replaced a window for us recently and did an excellent job! They were friendly and took care of all the details.
I would highly recommend them!
We've used Wood Windows twice and had a great experience both times. They are friendly and reliable. The windows and the work are high quality.
The company representatives were professional and listened to what we wanted. They explained the process clearly. NOT pushy, a huge plus in their favor.
High quality window that was measured and installed well.
Excellent service from the beginning to the end.
Everyone is professional.
Yes, we would highly recommend Wood Windows. we got the Milgard grade windows and couldn't be happier, they look beautiful. The installers went above and beyond their job and they showed up every day on time as expected...
While I am satisfied with the products that I purchased from Wood Windows, the installation of the door from the kitchen to the patio and the storm door were not completed with the care and attention to detail that I expected. The casing around the door was damaged in some places, the sheet rock had been cut next to the casing and I didn't expect to have to fill all the brad holes and repaint the casing. The door handle mechanism on the Anderson storm door doesn't work as smoothly as I think it should--it catches and sticks as if it needs lubrication which it shouldn't because it's new. Perhaps some of this should have been explained to me so I expected it instead of being surprised and disappointed.
Professional . Start to Finish .
We only had 5 windows replaced,but the crew that was here to install were very respectful of our property & us,it’s like living in a new house with our new windows
I was completely satisfied with everything. The workers were friendly and very efficient. The salesman was also friendly and knowledgable. I'm happy with the workmanship.
I would gladly recommend Wood Windows Inc. to a friend. As a matter of fact, Wood Windows was recommended to me by a friend.
I am absolutely likely to recommend Wood Windows Inc to a friend. They were absolutely terrific to work with. They were prompt and on time. When the window arrived, they came back to install it and showed me how to operate it. I'm extremely happy with the window.
We are very happy customers.
Wood Windows Inc is very professional.
Yes
Long delays, poor communication and quite expensive.
They took over six months and there was no communication until I kept asking
All my neighbors are jealous. The black Anderson windows and slider look awesome in my vintage brick bungalow! The product is gorgeous! The craftsman who installed the windows did an incredible job.
I’m so happy I chose this company Wood Windows in Boise Idaho. Professional from beginning to end.
I am thrilled. Gave my home a facelift!
Solid quality door but very expensive. They were able to make the size we needed.
Wood windows performed the work professionally. Although they are not inexpensive, our windows have a very good warranty, especially since we live on a golf course. Both salespersons were professional and knowledgeable.
They did a great job. The windows look awesome. They did everything that they said they would do. I am super happy with Wood Windows.
excellent process and a wonderful company to work with