Universal Windows Direct serving Northwest Kentucky. The Louisville and Lexington area’s reliable source for quality and high-performance exterior remodeling products. Our company is founded on the philosophy of improving the lives of homeowners through energy efficient products, including replacement windows, entry doors, and vinyl siding. By offering some of the most energy efficient exterior options on the market, Northwest Kentucky can enjoy their new upgrades for nearly a lifetime.
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Universal Windows Direct of Northwest Kentucky relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Universal Windows Direct of Northwest Kentucky in Louisville, KY; Lexington, KY; New Albany, IN; Versailles, KY; Mount Washington, KY; Jeffersonville, IN; Shelbyville, KY; Lawrenceburg, KY; Clarksville, IN; Shepherdsville, KY; and 88 other cities in Kentucky, Indiana and Ohio.
In this report, Universal Windows Direct of Northwest Kentucky has published a summary of the customer feedback they've received since they joined GuildQuality in August 2018. In that time, 114 out of 508 customers (22%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2019.
Universal Windows Direct of Northwest Kentucky surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Universal Windows Direct of Northwest Kentucky customer, and if Universal Windows Direct of Northwest Kentucky completed work for you after August of 2018 but you haven't yet received a survey, please let us know.
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