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About this company

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Universal Windows Direct (UWD) of Buffalo

GuildQuality Member
Since 2013
Feedback Milestone
5-Year Anniversary
2018 - See more

Windows & doors (171)

Siding (54)

Replacement windows (34)

Vinyl windows (34)


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All project locations are approximate


What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.


In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.


Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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  • GuildQuality
  • Buffalo Niagara Builders Association
  • New York State Builders Association
  • South Towns Builders Association

More about Universal Windows Direct (UWD) of Buffalo

As a GuildQuality Guildmember, Universal Windows Direct (UWD) of Buffalo relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Universal Windows Direct (UWD) of Buffalo in West Seneca, NY; Buffalo, NY; Lancaster, NY; Cheektowaga, NY; Williamsville, NY; Amherst, NY; Tonawanda, NY; Depew, NY; Lockport, NY; Hamburg, NY; and 29 other cities in New York.

In this report, Universal Windows Direct (UWD) of Buffalo has published a summary of the customer feedback they've received since they joined GuildQuality in October 2013. In that time, 84 out of 193 customers (44%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2018.

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