Two Storey Building, started by brothers Doug & Bill Storey in 2001 in Bolton, Massachusetts, is a custom builder of fine homes, and remodeling projects including whole house remodeling, kitchen and basement remodeling, home additions, sunrooms, and decks.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Design build remodel (19)
Whole house remodel (10)
Custom home (5)
Kitchen remodel (3)
Basement remodel (2)
Covered porch (2)
Interior painting (2)
Windows & doors (2)
Bath renovation (1)
Bathroom remodel (1)
Commercial construction (1)
Energy efficiency upgrades (1)
Exterior remodel (1)
Interior upfit (1)
Master bedroom (1)
Pool remodel (1)
Replacement windows (1)
Screen porch (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Two Storey Building relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Two Storey Building in Bolton, MA; Newton, MA; Stow, MA; Framingham, MA; Concord, MA; Northborough, MA; Acton, MA; Sterling, MA; Hudson, MA; Lancaster, MA; and 26 other cities in Massachusetts.
In this report, Two Storey Building has published a summary of the customer feedback they've received since they joined GuildQuality in April 2012. In that time, 88 out of 119 customers (74%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2018.
Two Storey Building surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Two Storey Building customer, and if Two Storey Building completed work for you after April of 2012 but you haven't yet received a survey, please let us know.
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