From its inception in 1982, Thomson Remodeling Company has sought to deliver the highest level of craftsmanship to residential and commercial remodeling projects. We pride ourselves on our familiarity with the people in our community, our historical and structural knowledge of the homes in our area, and our continuing effort to improve our professional skill through our participation in industry workshops, conventions, round table panels and continuing education. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Bathroom remodel (7)
Kitchen remodel (6)
Covered porch (4)
Design build remodel (3)
Basement remodel (2)
Roof repair (2)
Custom closet (1)
Entry doors (1)
Exterior painting (1)
Garage door (1)
Interior renovation (1)
Replacement windows (1)
Windows & doors (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Thomson Remodeling Co relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Thomson Remodeling Co in Baltimore, MD; Towson, MD; Catonsville, MD; Baltimore, PE; and Elkridge, MD.
In this report, Thomson Remodeling Co has published a summary of the customer feedback they've received since they joined GuildQuality in February 2013. In that time, 30 out of 43 customers (70%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2017.
Thanks for letting us know that this comment may be inappropriate. A member of our team will review the comment.