We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Thompson Creek Windows Service relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Thompson Creek Windows Service in Alexandria, VA; Silver Spring, MD; Washington, DC; Fairfax, VA; Bowie, MD; Rockville, MD; Springfield, VA; Columbia, MD; Gaithersburg, MD; Baltimore, MD; and 315 other cities in Maryland, Virginia, Delaware and District of Columbia.
In this report, Thompson Creek Windows Service has published a summary of the customer feedback they've received since they joined GuildQuality in January 2014. In that time, 2,911 out of 11,607 customers (25%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2018.
Thompson Creek Windows Service surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Thompson Creek Windows Service customer, and if Thompson Creek Windows Service completed work for you after January of 2014 but you haven't yet received a survey, please let us know.
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