Since 1977, The Kitchen Master of Naperville has provided outstanding design and craftsmanship to DuPage County and Illinois homeowners. We have enriched the lives of many homeowners like yourself by designing and remodeling distinctive kitchens and baths throughout the western and southwestern suburbs. Our nationally published, award-winning design team brings experience, creativity and beauty to the design and renovation process. Our professional employee installation team allows us to minimize our use of subcontractors, providing homeowners with a complete and efficient installation service. It’s our commitment to excellence and perfection that has made us the leader in designing and building exquisite rooms to fit your lifestyle and your budget. Contact us for a complimentary consultation or stop in to our state-of-the-art 4,000 square foot showroom.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Kitchen remodel (109)
Bathroom remodel (7)
Historic restoration (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, The Kitchen Master relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of The Kitchen Master in Naperville, IL; Aurora, IL; Wheaton, IL; Lisle, IL; Downers Grove, IL; Glen Ellyn, IL; Geneva, IL; Carol Stream, IL; St. Charles, IL; Oswego, IL; and 33 other cities in Illinois.
In this report, The Kitchen Master has published a summary of the customer feedback they've received since they joined GuildQuality in September 2009. In that time, 152 out of 191 customers (80%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2018.
The Kitchen Master surveys all of their customers with the following exceptions:
Customers receive a brief survey shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a The Kitchen Master customer, if your project doesn't match the above exceptions, and if The Kitchen Master completed work for you after September of 2009 but you haven't yet received a survey, please let us know.
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