Based in Stratham, New Hampshire, The Gove Group offers a full suite of home sale services for single family home, condominium, 55+ community and investment property markets. With licenses in New Hampshire, Maine and Massachusetts, our team of professionals helps clients make informed, intelligent real estate decisions. The company's 9,000-sq. ft. real estate center and dedicated, professional marketing team add value to the real estate process by offering a unique comprehensive support system for clients. Through solid working relationships with reputable developers and builders, progressive partnerships with town governments and a team-based approach to real estate, The Gove Group guides homebuyers through the often challenging experience of selling, buying, or building a new home.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Home for sale (20)
New home (20)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, The Gove Group relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of The Gove Group in Eliot, ME; Newmarket, NH; Hampton, NH; Newfields, NH; Wells, ME; Rye, NH; Rollinsford, NH; Londonderry, NH; Rochester, NH; Somersworth, NH; and 2 other cities in Maine and New Hampshire.
In this report, The Gove Group has published a summary of the customer feedback they've received since they joined GuildQuality in March 2017. In that time, 10 out of 20 customers (50%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2017.
The Gove Group surveys all of their customers with the following exceptions:
Customers receive a brief survey shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a The Gove Group customer, if your project doesn't match the above exceptions, and if The Gove Group completed work for you after March of 2017 but you haven't yet received a survey, please let us know.
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