Since 1984, Austin Deck Company has been designing and building Outdoor Environments in Central Texas. We have built over 3,000 decks in the Austin Area. It’s all we do, and we’re good at it. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Outdoor living area (130)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, The Austin Deck Company relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of The Austin Deck Company in Austin, TX; Cedar Park, TX; Georgetown, TX; Leander, TX; Lakeway, TX; Round Rock, TX; Marble Falls, TX; Spicewood, TX; Kyle, TX; Pflugerville, TX; and 2 other cities in Texas.
In this report, The Austin Deck Company has published a summary of the customer feedback they've received since they joined GuildQuality in October 2012. In that time, 112 out of 136 customers (82%) responded to a GuildQuality satisfaction survey, with the most recent response in June 2018.
The Austin Deck Company surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a The Austin Deck Company customer, and if The Austin Deck Company completed work for you after October of 2012 but you haven't yet received a survey, please let us know.
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