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TCM Restoration and Cleaning

TCM Restoration & Cleaning (The Carpet Man Inc.) is an independent, Alaskan owned business that has been serving the Anchorage and Mat Su Valley since 1996. Owned and operated by Jeremy & Heather Hongslo. More

GuildQuality Member
Guildmember
Since 2017
Feedback Milestone
10 Consecutive Great Reviews
2018 - See more

Carpet (211)

Fire damage restoration (211)

Mold remediation (211)

Water damage restoration (211)

Projects

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All project locations are approximate

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What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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  • GuildQuality

More about TCM Restoration and Cleaning

As a GuildQuality Guildmember, TCM Restoration and Cleaning relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of TCM Restoration and Cleaning in Anchorage, AK; Wasilla, AK; Eagle River, AK; Palmer, AK; Big Lake, AK; Chugiak, AK; Girdwood, AK; Indian, AK; Chino Valley, AZ; Copemish, MI; and 14 other cities in Louisiana, Washington, South Dakota, North Carolina, Texas, and 5 other states.

In this report, TCM Restoration and Cleaning has published a summary of the customer feedback they've received since they joined GuildQuality in July 2017. In that time, 96 out of 211 customers (45%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2018.

TCM Restoration and Cleaning surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a TCM Restoration and Cleaning customer, and if TCM Restoration and Cleaning completed work for you after July of 2017 but you haven't yet received a survey, please let us know.

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