Thank you for your interest in STS Construction, a family owned construction company whose slogan says it all, “The reliability, integrity, and craftsmanship your family can trust.” STS Construction prides itself on treating each client’s project as if we were working in the home of a family member. What does this mean to you? It means we are committed to providing a level of both, professionalism and craftsmanship, which you would expect from someone who truly cares about the finished product. Whether we are completing an entire home make-over, or simply adding character to an existing floor plan, the STS Construction family promises to deliver the most enjoyable home remodel experience for your family.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Whole house remodel (81)
Bathroom remodel (79)
Kitchen remodel (76)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, STS Construction relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of STS Construction in San Diego, CA; El Cajon, CA; La Mesa, CA; Santee, CA; Ramona, CA; Solana Beach, CA; Escondido, CA; Encinitas, CA; Poway, CA; Spring Valley, CA; and 3 other cities in California.
In this report, STS Construction has published a summary of the customer feedback they've received since they joined GuildQuality in January 2013. In that time, 72 out of 100 customers (72%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2018.
STS Construction surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a STS Construction customer, and if STS Construction completed work for you after January of 2013 but you haven't yet received a survey, please let us know.
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