The mission of SouthEnd Home improvement is to provide the families in our community with home improvement products of uncompromising quality, installed by skilled craftsmen and delivering a worry-free experience... Leaving you with a smile. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Windows & doors (92)
Roof repair (76)
James Hardie (71)
Screen porch (7)
Bathroom remodel (5)
Covered porch (5)
Exterior painting (4)
Interior painting (3)
Outdoor living area (3)
Electrical service job (2)
Gutter protection (2)
Basement remodel (1)
Design build remodel (1)
Kitchen remodel (1)
Seamless gutters (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Southend Home Improvement relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Southend Home Improvement in Charlotte, NC; Fort Mill, SC; Matthews, NC; Huntersville, NC; Waxhaw, NC; Indian Land, SC; Pineville, NC; Tega Cay, SC; Cornelius, NC; Rock Hill, SC; and 25 other cities in North Carolina and South Carolina.
In this report, Southend Home Improvement has published a summary of the customer feedback they've received since they joined GuildQuality in November 2011. In that time, 179 out of 375 customers (48%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2018.
If you are a Southend Home Improvement customer, and if Southend Home Improvement completed work for you after November of 2011 but you haven't yet received a survey, please let us know.
Thanks for letting us know that this comment may be inappropriate. A member of our team will review the comment.