Marketing approach personal, very attentive rep'. Quality off work and worker effort (labor) efficient, responsible, and fast.
No, I would not recommend American Home Renewal to anyone.
The staff was very professional and courteous up until the job was finished and paid for.
Two weeks after completion I had a question about the windows having wind noise when they were closed.
I was told to deal with Milgard warranty department , I could understand if I had a problem 2 years later but this was 2 weeks later.
They don't stand by there work .
The job was done on schedule with no drama. Communication was excellent throughout the process, and the quality of work was excellent.
Extremely professional, transparent, and streamlined process. The AHR team is very easy to work with and I had complete peace of mind.
Strongly agree. Great sales experience, as much an adviser as a salesman. Both the window and siding teams were very talented, processional and went above and beyond to keep me informed on all options and decision points, workmanship was excellent
A professional organization that worked with us for changes made to our project and provided an accurate project start date and estimated completion date. Did not ask for funds until completion of the job.
Overall I think their prices are high for the service we received. There was more organization that needed to be done on our end than i would have liked. They completely forgot about our contract
From start to finish, replacing our windows was done on time, at the agreed upon price point, and with courtesy and professionalism.
I would definitely recommend their services to anyone who wants to get the job done right, on time and on budget.
From our initial meeting with the estimator to the last window washing at the wrap up of the job, we were surprisingly impressed. Who would ever expect a “ Nordstrom-level” of service in a trade?
I have recommended my neighbor. I found American Home Renewal excellent, responsible, and responsive. American Home Renewal did a great job.
Installers did a terrific job with the actual siding. It was the little details like vents and covers that are sloppy/poor quality. Also, the flashing (which is not done by the siding installers) is not satisfactory. For plain put up the siding, the team was fantastic.
You can tell from onset you are dealing with a trustworthy company.
Fantastic service and communication. Clean, organized, timely, a really good experience
We had windows replaced and siding installed. Both projects were completed beyond our expectations and satisfaction. The salesman was pleasant, not pushy, and offered ways that we could save money. The hand-off from the salesman to the project manager was seamless, and they kept us apprised of any changes due to local building codes, material availability, etc and kept touch with regular, but not over the top, emails. When we had questions they quickly returned out voicemails. We did have a glitch when the siding was installed due to miscommunication with the crew, but the project manager did more than we expected to rectify it, and the final job was perfect in the end and completed within the expected time range.
A neighbor recommended AHR to me. I have been pleased with the communication, followup and contact with people involved. The job was done in a timely manner. I was very pleased with all parts of the process and the finished product.
I have been telling all my neighbors what a positive experience I had with the project, and they all admire and appreciate the results!
The sales associate, Kevin, I worked with was very patient with all my questions. He also expressed recommendations so I can stay within budget. He’s very knowledgeable about the products and the whole process, which I truly appreciate. The overall job was very thorough. The windows/doors and siding workers all work under American Renewal and are not an outside vendor which I really liked. This to me ensured accountability and when an issue came up, it was quickly resolved. My home turned out beautifully and brings me peace and joy when I come home from a hectic work day. I’ve also noticed some of my neighbors updating their home fronts to make it look more current or modern and less 1970’s. Thank you again American Renewal for such an amazing job!!
Biggest problem was with the window supplier, not so much AHR.
It took months (almost 10) between initial meeting and actual install. I'm aware that supply chain has hit the industry hard, but there was no frequent communication from AHR on updates, when I reached out few months later, I was informed that we had a different project manager.
We were lucky to see this product on a neighbor's house and hear about their experience with American Home Renewal before we had work done. They provide the type of customer service long ago lost by many services. They well deserve the excellent reviews from former customers!
i was happy with the siding project. but then i had a project to replace a window already lined up but it was cancelled by the company. and now i need to start from scratch which takes a lot of time...
American Home Renewal was great across the board. Pricing, communication, quality. Handled a few issues with grace and alacrity!
Excellent siding work - on time, on budget, quality work.
Overall, they did a very good job replacing my siding and 9 windows.
The staff at American Home Renewal are very accommodating and they work very hard to meet our job needs. They are trust worthy and very friendly.