The above rating do not demonstrate our true sentiment about SDH as a company.

A series of events happened during the last days of closing, and we feel that we didn't received any support from the builder (SH). The seller in this case Jennifer Coleman, failed to communicate important information about the seller credits at the time of closing. There was a lack of description in the initial contract of purchase, in other words misleading representation. Not sure if she communicated with SH regarding these concerns or not, I can only say SH wasn't present during these final days.

Again, this rating don’t reflect the current/real sentiment about SDH.

Ms. Ke made the experience effortless, she was very knowledgeable in her area of expertise, she has a confidence and calm in her tone. I was able to to reach out to her and she answered, and speaking to a live person when your doubtful in your decision making is very helpful.

THE REPRESENTATIVES WERE POLITE, INVITING, AND FRIENDLY. APPRECIATED THEIR MAKING THE PROCESS OF BUYING A HOME PLEASANT.

We have been in our home over a month and still don’t have keys to the front door

I'm really satisfied with the house I bought. Nakeza Collier and Hunner Lawrence were very accommodating. Everyone at Smith Douglas Homes was very helpful to me when I was deciding to buy the house. The quality of the house is really nice and very modern. We've been living there for a month, and I haven't seen any problems. The community is also very peaceful.

Better selections & communication

Build was as we designed. It having a set of blueprints for our record is definitely something that needs to be addressed.

Mike was great to work with. He’s very knowledgeable and always got an answer to me in a timely manner. He had lots of recommendations on things to do or not to do to keep our house in the best shape that I really appreciated. We love the neighborhood overall.

Both Sean, the agent on duty, as well as Brandon our construction manager were fantastic to work with

My family and I extremely satisfied with smith Douglas and the amazing work done by their builders Chris and Tiffany. They truly exceeded my expectations! From the initial consultation to the final touches, their professionalism and attention to detail were outstanding. The team was highly skilled, efficient, and a pleasure to work with. They completed the project on time, while maintaining excellent communication throughout. I highly recommend Submit Dongle for anyone looking for top-notch construction services.
Their commitment to quality and customer satisfaction is truly commendable!

Everyone we dealt with from the start of our home buying experience were professional and honest. They took their job serious to ensure the buying experience was as easy as possible. The home is of great quality as well.

I absolutely LOVE great Customer Service - and that's what I received from every Smith Douglas Associate whom I encountered thru out my home buying process.

Smith Douglas has a great system set up with providing detailed information on builds and our options. We were able to confidently make a decision with help from our SD Representative!

Robin and Gary on site have been very nice, concerned and eager to help when needed.

I like my home

Cammy and Noah went out of thier way to help us get into the house.

The entire process was very exciting and easy to go through with the entire smith Douglas team, especially Kathy Bardsley and Jeannette Westmoreland!

The home is good quality and the value for the price is great

Beautiful home, great price.

They were easy to work with and kept us in the loop as the job progressed. House was finished a little early in fact, which made the transition super easy. These folks are FAST!

One of garage remote is not working no response from you guys?

Lara and Matt are the best! Not too pushy and gave us space to make a decision on our own. Closing was a breeze. I definitely recommend Smith Douglas and will probably look at their homes for our next move in the future!

Everything was on schedule and on time, and they kept us well informed.

I've already recommended Smith Douglas Homes to two other people.

I would recommend Smith Douglas to a friend, as so far I have been having a lovely experience with them