Easy to deal with and very transparent with everything
Process went pretty smoothly
It was a very professional build and looks great
I LOVE LOVE LOVE the outcome
Very professional job done by installer. Quite pleased.
Your communication was very poor from the salesman that promised the world to get the business and didn’t deliver to the office people that could not be reached because of non-working phone numbers. The only way I could reach this company was to call and pushing the new customer buttons. The one thing I give them credit for is the workers in the field were great.
One screen does not fit tightly
The people we met were all very knowledgeable and friendly.
I’m very happy with the professionalism of the company
The over all experience from the demonstration and cost breakout to the Project Manager's coordination and the professionalism and work by the installer.
installers were very thorough; one guy outside and one inside, they wore work booties in the house, cleaned up as they went inside and complete cleanup at the end of the job (and they hauled debris away upon completion)
Design of the windows could be adjusted to minimize the outset appearance as there doesn't appear to be a reason for them to sit so far out (even with the triple pane and sliding screens). The installation method has advantages especially in cases where the siding is installed over the nail fins without trim.
It looks good. I like their product.
The process was too drawn out and took too long.
I’ve seen other patio enclosures, but this company by far has the best quality and design.
My installation because of the size of the front window required 3 people but only 2 were available. Thus this installation took 10 hrs to get done, I thought the windows were made to fit but there were gaps. 3 sizes were filled with foam. They did not have enough cover to go over the foam so will be back. The crank to open one of the windows is not working correctly. No one told me the mess that would be created. The installers were asked to remove their shoes as I have white carpet.
Best product for the price that I saw. We got 6 quotes and we liked the champion product the
Best.
Too expensive and the install did not go smoothly.
Very impressed with the service and workmanship.
Quality product, excellent communication along the way and very professional installation
Very professional.
Other than beautiful windows, you wouldn’t even know they had been here.
The installation process was fine, but It's too early to see how amazing it will be when we use it.
Thourough!
The installers Billy & Ted were prompt and efficient.
The material is better than the other rooms I've seen
My representative refuses to return calls or emails to address install issues. Champion installers confused the scope of my project which resulted in failure.
Salesman has no product knowledge regarding tinted glass. We expected not to be able to see in. We opted out for the grate in the windows, now that don’t match the windows in the rest of our home, very noticeable. The screen is not tight. This was a $4200 job that we could have had done correctly by Rosario windows. They charged $2800 for windows we are actually happy with. This company was hired on a recommendation from the bathroom remodel salesman, he had by mistake quoted $1900 but it turned out that was for one window. Be very careful with your contracts. I thought I was going to get a discount, but in the end I am stuck with something I don’t want. They never called me back either and offer to make it right. Terrible communication. I think you should look elsewhere.
Loved the people from start to finish.
Horrible communication. A 10 week time frame turned into 8 months. Absolutely no updates from Apex during the whole process after ordering the windows. The advertised “master installer experience” was not anything close to what was shown in the video
Continual updates from initial purchase to final install
Overall it wsas a smooth experience from the consultation to the install.
I would not recommend based on the salesman. I would recommend the installer.
Fast, professional.. Great Job!!!
Remind prospective customers about the amount of work required to install shades if the support posts are not square. Also, have at least 1 person on the installation crew who speaks English.
Travis and his teammate were very professional and courteous and respectful. Will highly recommend Champion
With all the issues we had with this job, I feel like the $300 gift card offered on my 14K project was a "just go away" settlement.
The frames of the enclosure were scratched, dented and nicked. We were told that this happens in shipment. Screens were creased and loose in the frames. Installers tried to touch up the nicks but the paint did not match. The screens have been fixed and some paint touch was done but they ran out of paint and said they would be back. It has been a couple of weeks and they have not returned.
tell your install crew to not peel up the roofing shingles.. and yes , they did, I have pictures
This is the second major project that they have done for us. They previous added a sunroom at my primary residence and just finished installing new siding on a home I am trying to sell. Both jobs were beautifully and professionally done
Very pleased with the new system!
The installers were very professional!
Over all it was a very good
The way they show you the cost of the breakdown of the windows, is very confusing at not very transparent.
The quality of the workmanship as well as the product itself were outstanding. I felt that the cost was on the high side, but I can’t take it with me. If the gutters work as intended, it will be a lot of money well spent.
Everyone who worked on this project was professional and friendly.
Aaron and his crew weee great. Champion kept me informed through the whole orocess
Looks fantastic
I understand you get what you pay for. And I paid for quality. But I did spend a little more than anticipated. Otherwise everything has exceeded expectation
They were very easy to work with. And the process was fairly smooth
The salesperson was very knowledgeable and detailed. Unhurried.