We are mostly happy with the finished product, just wish the installers were more careful with the products.

I would subject a friend to the hard sell.

Even though the Springfield pffice personnel didn't communicate Champion did.

A rather simple porch screen replacement took nearly 5 months to complete. Wrong materials (screen doors) were ordered, contractors didn't seem to know what the other contractorss were doing. The electrician installed lights in the wrong place and disconnected an important outlet. And all of the subcontractors had to drive down to Tucson from Phoenix.

Great communication and thoughtful follow up from the sales person, the area manager, and the project supervisor.

Very prompt. Also knowledgable .

The product is solid, the installers are efficient and caring. Management is easy to work with. The salesperson is excellent in interpreting your needs to the product line.

Awesome customer service, informative, and fast process!

It rained today and my gutters work like never before I would recommend this company to everyone.

I feel that all the staff members, including sales, bookkeeping, and installation personnel all took pride in their jobs and in the company.

Everyone made sure I was satisfied with
The work!

Sales person too pushy. $4000 for a piece of aluminum is outrages. I will never recommend your company to anyone.

It’s too early to tell. I need to see them in action for a while before I can recommend or not recommend

The product is fine--at least so far. The gutters have been installed only 2 days and we haven't had any rain yet. They look very good.

Quality workmanship, efficient team members, friendly, knowledgeable and well organized.

Always courteous and work very smart and end result is amazing.

They will do and tell you anything to get you to choose them over someone else. The pressure to make a same day decision was not what I was expecting.

He explained the process greatly.

The rep was very polite and knowledgeable. He explained everything in detail, there wasn’t anything that happened that was unexpected

Less aggressive sales techniques needed. We wanted a day to consider the options, but were told that the cost was only good while the sale representative was at our home. This pressures homeowners into making hasty decisions that they may ultimately regret.

Friendly, fast, and a pleasant surprise. I would highly recommend. Took the time to show us how to clean and open large window.

This rating is not based on this particular installation

The service we received from the sales staff to the installation and even after was wonderful. I would especially like to thank Frank Davila, Daniel Phillips and our whole installation crew for all of their help with our project.

Brett the sales rep was great and so was Dylan the project lead. During the walk through after the installation, I pointed out a downspout that was on the back patio and that it shouldn’t be there but should be in a place that goes to the yard. He said he would be able to come out and fix it but when we were on the phone with his boss Jesse. I also brought up to Jesse that the double downspouts in the front look bad and I asked if there was a way to give the front better curb appeal. Jesse said he could come out and look at it too. Jesse said he could have someone come out Wednesday or Thursday, Dylan had a surprised look on his face and confirmed everyone was already scheduled for the next day. Jesse said someone would be out Thursday then. This was Thursday July 2nd. No one called and no one showed up. I waited until after the 4th to start making calls. I left a message with Jesse and was able to speak with Brett. Brett told me he would make a call and I should hear from someone the next day. Jesse called me and said he had meetings the following Monday but could come out on Tuesday July 14th. On Monday Jesse’s called and said his meetings just finished and could come out. I told him my calendar said Tuesday and I needed to keep that day. He said he had down Monday but he could come Tuesday after his meeting in Peoria so it would be early afternoon. Tuesday around 2, I called to see if he was still coming out and he said it was going longer than expected but he would see if his GM could come out. I told him the issue I have is the fact the downspout is still on the back patio when I’ve sat around and waited for someone to come out multiple days and it needs to get fixed this week. We scheduled for Friday the 17th at 9 am and I confirmed I could expect both people and he asked what I meant. I had to explain again that the downspout location needed moved and that Dylan knows the project and where the downspout was supposed to go but the new crew member put it on the back patio and our first conversation Dylan said he could move it. Jesse said yes he couldn’t do that and would bring someone with him. The sales rep was great the lead installer was great but trying to get someone back out has been frustrating.

They followed up and kept me updated every step of the way. Great customer service.