Recognized Excellence - Chris is who worked with me to help choose the materials and kept me informed. He never asked for more money. It was a fair price. I can not say enough good things about him. The girls in the office were nice as well when I called in. They handled all the insurance paperwork.
Areas Of Satisfaction - Everything that Home Solutions did the bathroom, the walls, and the floors that were replaced all looks better than before the damage.
Areas Of Satisfaction - Always on time, worked solid day, paid attention to details, answered all questions, solved several issues as they arose. I am extremely happy with the work and will recommend them for any job.
I will be contacting Sarah very shortly about some additional work I want to have done. If anyone ask me who did the upgrades at my home I will definitely and proudly let them know Southern Home Solutions. Justin Jones was also a pleasure to work with.
Recognized Excellence - Sarah Shoemaker and Chris Norman were excellent to work with. Both were very patient, helpful, friendly and professional.
Areas For Improvement - None. Everything was handled to my expectations and my expectations were high.
Additional Comments - I wanted a contractor that did good quality professional work. Southern Home Solutions worked out great for me.
Recognized Excellence - Chris Norman was fantastic!
Areas For Improvement - I was completely satisfied with the job they did, especially for the price they gave me. They did a great job!
Areas Of Satisfaction - What they did for the amount of money I spent exceeded my expectations. They did a lot of hard work converting my attic into my studio.
We will be using Southern Home Solutions for our next project.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Southern Home Solutions as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys