Lead Source - Referral from a satisfied customer.
Areas Of Satisfaction - Professional team onsite, very tidy.
Recognized Excellence - Anthony was very professional and informative.
Lead Source - I have known the owner for many years.
Areas Of Satisfaction - The quality of the work. They went above and beyond to make the house look good and be structurally sound.
Recognized Excellence - Anthony was a great project manager and was very helpful.
Additional Comments - Very happy with the job.
These guys were terrific to work with, very efficient, no sitting around on the job and the quality of work is outstanding. I’m very happy!
Lead Source - From my architect
Areas Of Satisfaction - Jimmy had said before hand that his team worked well together. No contractor is going to tell you he has an average team working for them. But he was actually very correct. They are a well oiled machine, working well together to make the project move along quickly and efficiently.
Current Referrals - Not immediately, but I will recommend Sideco if I hear of anyone who has an upcoming siding project
Recognized Excellence - Anthony and Brent were awesome. Efron, Adella, all were exceptional
Additional Comments - Highly recommend
Everyone was very professional & performed quality work. Everyone was easy to work with. They were here when they said they would be & worked all day.
I have had many contractors over the years. I can say unequivocally that Jimmy Russell and his team are exceptional. My husband and I were initially skeptical that Jimmy and his team could perform up to the standards pitched. But, they did. The project progressed on the time frame given. Cleanup was done daily and well. The carpentry workmanship was beautiful. Team members were friendly and helpful. I enjoyed hearing their banter. The project cost was fair. This house project was complicated and extensive. They had systems in place to do it safely and efficiently. I am very happy with the results.
Project Manager Professionalism - Brent could not have been any better. He was all the above and more.
Recognized Excellence - Brent and Pat were fabulous. I can’t say enough about them. All members of the other crew were great as well.
Additional Comments - It’s the old saying, you get what you pay for. I tried to stay away from Sideco cause I thought the price was steep, but the experience with other companies was scary. I have had a peace of mind and security that has been well worth it. Jimmy was by everyday checking to make sure things were going to my satisfaction. Where else do you get that kind of service?? I could not be happier with the choice I made.
They were very professional, and efficient. I was pleased with what they did.
11/29/2020 We strongly recommend Sideco Inc. to anyone wishing to renovate or build a house. When we decided to renovate our house, we contacted the James Hardie Company to see if there is an authorized builder in Central Arkansas. Within 24 hours, we received an email from Mr. Jimmy Russell, president of Sideco, Inc. and he invited us to see his showroom. During our visit, he informed us in detail about the James Hardie technique and products. We decided to go ahead with having Sideco and our contractor. Meanwhile, we hired a local architect to design an entry portico and to oversee the entire renovation project. When our architect learned that we had selected Sideco to do the renovation, she remarked that we had made an excellent choice since she has worked on residential project with this company. After this reassurance and online research, we signed a contract with Sideco to perform the following: • Demolition of old cedar siding and replacing it with Hardie Boards; • Building a new portico according to the architect’s design; • Installing three Marvin sliding patio doors; • Installing a custom-made front door with sidelights; • Installing new gutters; • Painting brick; • Removing our back door and walling it up with Hardie Board; • Advice on the type and color of Hardie Board to be used. There were other small tasks diligently performed to make the house ready. Mr. Russell assigned Mr. Anthony Tippitt to be the on-site manager for our project. For about three weeks, the core crew of 12 people worked from 8:00 AM until 5:00 PM with only one hour for lunch. We are impressed by the organization of the work, quality of the material used, efficiency, cleanliness, and overall professionalism of Sideco and its employees. We want to highlight the problem-solving abilities as unforeseen difficulties arose from the house being old. As we watched the crew working on a daily basis, everyone took pride in their craft. We had great communication with Mr. Tippitt and with Mr. Russell. They both stayed in touch with our architect. While all crew members deserve praise, we would like to give special thanks to Mr. Tippitt and to a leading crew member, Mr. Jimmy Shahan for their problem-solving abilities, attention to detail, and sincerity. We thank Sideco, Inc. for making our house into a lovely home. We are getting a lot of enthusiastic feedback from our neighbors in for having done a well-rounded renovation. We even see some passers-by taking photographs of our house. We would glady give Mr. Russell our reference. He may also invite his clients to see our house. We wish that Sideco, Inc. will continue to have many happy customers. Sincerely, Anthony and Joanna Newkirk North Little Rock, Arkansas
Areas Of Satisfaction - I was most satisfied with the overall experience. The service they provided and their crew were very professional. I would give all the credit to the crew!
Recognized Excellence - The owner, Jimmy Russel, and Anthony were exceptional.
Additional Comments - They were great! I would highly recommend them!
Superb work and the clean up after was a pleasant surprise. Lots of attention to detail. Smaller crew was there for several days after the main job was complete, just to do touch up, caulking, and other small details.
I would highly recommend Sideco/Windco. They are the best company that I have had to come to work for me.
The siding crew was the best team I've ever worked with--detail oriented, efficient, and true craftsmen. I was delighted to see that they were happy people who seemed to enjoy their work and co-workers. I got the sense that Sideco takes care of its people.
This is the most professional group of people I have ever worked with. They came when they said, did what they said they would do, and did it in an efficient manner.
Our home looks like an entirely new home. It was a tremendous experience. Our house looks beautiful and they were 1000% professional.
They did an excellent job.
I think SidecoWindco, Inc. did an excellent and professional job. I was happy with their work.
Sideco did a wonderful job on our house. We've had compliments from numerous neighbors, including some we don't even know, about how great the house looks. We're thrilled with the result. But a great result isn't all you get from Sideco--the experience is great from the start. Jimmy helped us understand our options for new siding and a deck by walking us through the examples in the Sideco showroom and showing us photos of previous jobs. Once we decided what to do, Sideco started the job quickly, with a professional crew working on various tasks in a carefully orchestrated way managed capably by project manager Anthony, who was knowledgeable and always available to tell us how the project was going. He and his team got the job done quickly, re-siding the house and replacing the deck in 10-12 days of work. And the result is fantastic. I couldn't be happier with Sideco and its work.
This is the second time we've used Sideco, and we are very happy. They are great.
Lead Source - I seen a job done in the area .
Areas Of Satisfaction - When they started they didn't stop . The only time they stop was rain . The job was kept very clean .
Recognized Excellence - Anthony was the most informed person . He knew everything that was going on . He lead without barking orders . Of coarse the whole crew was very respectful . Being in construction for years I don't know if I have seen a big crew work so efficient .
Jimmy's team at Sideco did an outstanding, quality job. They cleaned up everyday and did a very good job of cleaning the site when they left. They removed 5 yr old vinyl siding that was put on by my builder and installed the Hardie Board. There was some rotten wood however it could not be replaced because of additional major cost. Sideco had to build out around the bad boards to create support large enough for the columns to be totally flush. This was extra cost that was not in the original proposal. Using Hardie Board IS expensive but I believe it will be well worth the money. I wish that I had used it from the very beginning.
Lead Source - They were the only Hardie Board installers in my area.
Areas Of Satisfaction - The workmanship and I am so very happy with the look of my house now.
Recognized Excellence - Anthony was the foreman and he was great. The girl that was doing the touch up paint work did an outstanding job too. I didn't have interaction with any of the others.
Recognized Excellence - Anthony did a great job managing the site and meeting our sometimes undefined expectations
Lead Source - Our neighbor used Sideco/Windco for their siding and windows replacement project and was highly satisfied with the work.
Areas Of Satisfaction - Workmanship and extra work that needed to be done to complete the project to customer's satisfaction.
Recognized Excellence - The whole team that worked on our house.
If you're looking for the best siding company in Arkansas, look no further. Jimmy's crew did a phenomenal job with our home. This is not your typical "construction crew." These guys provide excellent service, show up when they say they will be there, and work hard all day. I even witnessed them work in the rain and on Sundays. And on top of that I have beautiful Hardie Board on my home that I'm so proud to show people. Jimmy and Anthony are both so knowledgeable and they make sure all the I's are dotted and T's are crossed before installation to provide you with a warranty guarantee from James Hardie. They've given me, my dream "modern farmhouse" home. I've never seen anything like this in the world of construction. I would hire them all over again! You will not be disappointed picking these guys. I promise!!
Recognized Excellence - Anthony did amazing and his communication with us was exceptional.
Lead Source - I heard about Sideco from their work being done in my neighborhood.
Areas Of Satisfaction - I was most satisfied in that I liked the people that were working, the project manager was extremely smart and easy to talk to. The owner Jimmy Wilson was extremely nice and kind. We had some things done that weren't typical, but the installers were extremely skilled.
Recognized Excellence - I would like to recognize Don Ward. He was nice and helpful and went way beyond what was required. They matched our roof style to a style that was unusual. We got everything redone. All of our wood siding, soffits, etc. I don't worry about spending a lot of money in the future in my retirement.
Additional Comments - I didn't get another estimate because I was so impressed with the product and showroom that I didn't get another estimate. It's not easy to find a contractor and it took 20 years to find someone that my husband and I agreed on. These guys are artisans. I'd rather go with someone I could trust and pay extra.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Sideco/Windco, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys