The salesman lied to me. He didn't tell me when he should have. The contractor came in and installed a double-glass window, and I was outside watching them. I said I am glad they had a slider beam. It was the main contractor who said, "it's not a slider." He said it isn't. I said it is, and he said it's an up-and-down window. I paid for a slider contract that says, Buy two, get one free, and I got the wrong two I paid for. I have an up-and-down window. I've called Champion of Evansville and another, and I finally got another call. If they treat me right, I will recommend them highly. I will give a good recommendation if they treat me and all the people right. I don't believe in screwing anyone.

The salesman was very knowledgeable. The installers were friendly and professional

Like the style of the window. The high efficiency.

Installers were very knowledgeable and professional.

We love our new Windows and will referral to all interested in New Windows

Kind of expensive.

As disjointed the communication was I was frustrated several times. The right hand doesn’t know what the left hand is doing and nobody knows what the feet are doing!

This was my second time purchasing from Universal Windows.

I wanted the exact same windows that were installed two years ago.

It seems a different window was actually installed as the originals show 8401 on their stickers and the ones just installed list 7400 and have a different external appearance?

Cost was way too expensive for me to recommend Leafguard to anyone else. I like the design and wanted Leafguard gutters and happened to have the money, but they cost almost half as much as I paid for the house. I don't think the average person would be able to afford Leafguard.

Until Champion resolves the exterior color not matching the sample we picked out to match our existing trim, I would not recommend.

Very efficient and knowledgeable crew.

Everything was done as planned and scheduled. Windows are of excellent quality

Absolutely love them. I don't want to put my blinds up because I don't want to hide them

I would recommend champion windows to anyone that needed windows in the future

The windows were made promptly and installed quickly.

Great quality work and windows.

There has been No Rain since we got the new gutters, so the jury is still out!

Quality product

The customer service has been amazing. Deb has taken care of us through this whole process

The only hitch in the process was a broken patio door…a new one has been ordered and I’m sure it will be replaced in a short amount of time… I would definitely recommend Champion to my friends

I liked the entire experience

Have to replace 4 windows as 1 was cracked, 1 has moisture between glass, 1 has defect inside glass and 1 has broken latch. Screens on side of big windows don't fit properly and the security latch won't pop out as window is not set properly. No quality for the expensive price

Slow

I am answering this for my mother. I was present during sales pitch and installation. The individual tha installed the windows did a great job however, my mother gave salesman $100 in cash towards the purchase and the finance company said that no deposit was ever credited to the account

Our experience was excellent. Company kept us informed from beginning to finish.