The company was very communicative about the process. Installation was quick, and cleanup was thorough

Design of cateo

Communicate with your customers better.

No show or call on first date of appointment for installation

Home Improvement was very pleasant to work with and made every effort to ensure we were satisfied with the job!

.....Lower prices

Everyone was very professional

The installation crew did a fantastic job. The enclosure blends perfectly with the house and looks professionally done.

Look, let's start off by saying I hate surveys. Then, we can say I ordered a window from champion. Actually a patio door.
I had to take out a loan with the company. They call green something, and it took almost 3 months for them to get the window in. The patio Dorian, and when I looked at it the next day, I realized there was a hole in the screen. I'm not very happy and the price was outrageous.

I’m not happy with how things turn out.!!!!!!!!

Good customer service

We expected a much more professional outcome for the large amount of money we had to pay.

I Am disappointedby the service to correct mistakes.

Project took 1 year to compete. Too many delays, failed inspections. I do like the final product.

There were a couple of hiccups with the items but Anthony worked one on one with me to give me a great bathroom. Brian was a great installer, kind and respectful of me and my home

No matter who I spoke with, whether it was over the phone or in person, everyone was very kind, knowledgeable, and personable!!

Took 5 months to get contract installed when salesman said 4 to 6 weeks.

Project took 10 months from contract to completion due to multiple instances of 'ghosting' from several customer service reps, no follow up, and minimal contact from all departments. The 10 month period made my '18 months interest free financing' feel worthless, and although Randy stepped in and got things moving, I met my side of the bargain by paying, while Patio Enclosures busted the normal timeline by over double and did not provide any sort of effort ot make it up to us.

Good price, product and wkrm

Sales department and contract department seem to have a “failure to communicate”, do not believe they will sow up earlier then the last da mentioned on the contract, and they will tell you to go back and read the contract you signed

Due to all of the problems, we had the extended period of time that it took complete and a lack of communication by management. I would not recommend Patio Enclosures to anyone.

We had some issues that could've been resolved better, but we're happy with the final product that was delivered

Professional works. Addressed all concerns and customer service made it sure that they get the contracts

We had a 3 season's sunroom done and everyone we met was professional and respectful.

Have a Champion (Quality) employee to visit the customer to inspect the install as I believe the installers are contracted.