The guys were very friendly, cleaned up after themselves.
We're well satisfied with the work and our windows.
The people from Morgan kept in touch with us while we waited for material to arrive, which was much appreciated. The project was done on time and we are very leased with the finished product.
Good job on the windows! Never hire them for contract work; they don't know what they're doing!
The installers were professional and were very nice.
We are very happy with the windows and saw a huge decrease in the bill within two weeks.
Workmanship. Everything was done quickly and professionally.
The quality of the installation was great.
The installers were efficient. Everything was done timely, even in the rain.
The team arrived on the scheduled day on time and installed the windows. They were very professional
We were satisfied with the work done.
Very professional and competent. Met their schedule, on time, and took less time than I expected. I highly recommend Morgan Exteriors.
I was very pleased.
High Quality Windows and Doors. Installers were excellent! Communication was problematic. just prior to installation until my sign off of the work. After inspection a finisher was sent to cover screw holes and install trim. He did not have enough material to finish. Instead of going back to the office and letting someone know, I had to call 3 days later to get the parts needed (plastic buttons to cover the screw holes, which I offered to put in myself) It took me at least 5 phone calls and over 3 weeks to get what I needed. Promised receipt of materials and shipment were not met! No phone call letting me know they had a problem. Up to me to call, call, call! As I said poor Customer service. God forbid I have a warranty issue/problem. After the amount of money I paid for the new windows/doors I expected more. Do I recommend, yes. Just be aware you have to stay on them to get the project finished!
INSTALLERS !!!! 5 Stars
I was recommended by a friend and was told They would get a referral check and I would get a check also. Still waiting.
Th most professional company I've dealt with in any home project in years. Absolutely superb!
I would recommend the materials they use. I was not happy with time frame.
They were very clean. You would never have even known that they were here because they cleaned up so well. They wore shoe covers and were in and out so fast. I was amazed at the quality with how quickly they got it done. They knew what they doing, even with our difficult hard, high window. I am disappointed that the windows are so efficient that I do not even hear the rain or wind chimes! It is also cooler in the rooms.
I am most satisfied with the installation. It was fabulous and the house looks great.
Everything went smoothly and exactly how they told us it would.
I feel this company is great. They were fast and thorough of their work! Answers every question to the beat of their ability.
Best decision for quality windows from a top notch team at Morgan’s!!!
I was especially pleased with how much quieter it was in our home after the Windows were installed
We are very pleased with our new windows, we would recommend this company to anyone. They came out the dates we were given and the installers were very nice guys.
Prompt and professional responses from all involved with the project!
Outstanding customer support and communication. Well valued product.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Morgan Exteriors, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys